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Imperial Hotel Rotorua

4.0 star property

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Photo gallery for Imperial Hotel Rotorua

Exterior
Interior
Point of interest
Point of interest
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
7 Tryon St, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪2 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪8 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪17 min drive‬

Room options

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio Suite, Pool View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studios

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio

  • Sleeps 2
  • Free WiFi

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • Sleeps 3
  • Free WiFi

About the neighborhood

Rotorua

Located in Whakarewarewa, Imperial Hotel Rotorua is adjacent to Whakarewarewa: The Living Maori Village and within a 10-minute walk of other popular attractions like Redwoods Whakarewarewa Forest. This 39-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.1 miles
  • Rotorua Golf Club - 3 min walk - 0.2 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.5 miles
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.5 miles
  • Redwoods Whakarewarewa Forest - 11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Lucky 7 Takeaways - ‬4 min drive
  • ‪Oppie's Fish n' Chips - ‬3 min drive

About this property

Imperial Hotel Rotorua

At Imperial Hotel Rotorua, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and access to locker space. Other amenities at this hot springs hotel include laundry facilities and a vending machine.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include kitchenettes, balconies or patios, and microwaves.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,166 reviews
$81 nightly
The price is $94
Jul 19 - Jul 20
Total with taxes and fees
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 40.0 per day
  • Cribs/infant beds are available for NZD 10 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

What is there to do near Imperial Hotel Rotorua?

This hotel is situated in Whakarewarewa, just steps from Whakarewarewa: The Living Maori Village and Rotorua Golf Club, and within a short walk of Redwoods Whakarewarewa Forest. You'll also find Te Puia New Zealand Maori Arts and Crafts Institute and Whakarewarewa Thermal Reserve less than a mile away.

How much does it cost to stay at Imperial Hotel Rotorua?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel Rotorua on Jul 16, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Imperial Hotel Rotorua?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Imperial Hotel Rotorua have a casino at the property?

No, Imperial Hotel Rotorua doesn't have a casino.

Will I find an indoor pool at Imperial Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Imperial Hotel Rotorua?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchenette, and a smart TV.

Does Imperial Hotel Rotorua have a hot tub?

No, there isn't a spa tub at this hotel.

Does Imperial Hotel Rotorua feature a restaurant that includes a breakfast menu?

Imperial Hotel Rotorua offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Imperial Hotel Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Imperial Hotel Rotorua.

Does Imperial Hotel Rotorua have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Imperial Hotel Rotorua?

The closest major airport to Imperial Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.3 mi away (10 minutes by car).

Can I book a room with a balcony at Imperial Hotel Rotorua?

Yes, every guestroom at Imperial Hotel Rotorua comes with a balcony/patio and some offer city and pool views.

Imperial Hotel Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 15 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
Room was great and great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

dominic

Liked: Cleanliness, amenities, property conditions & facilities
clean quiet, pool was temperature was cool, near bus stop
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allayne

Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
Clean room everyday and easy access to the pool
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LORRAINE

Liked: Cleanliness, property conditions & facilities
Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, amenities, property conditions & facilities
Clean inside very nice good spot close to everything
Stayed 1 night in Nov 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
Decent enough place... Clean room... Good price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were lovely. Pool was nice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness
Good, clean and well equipped.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

arnov

Liked: Cleanliness, property conditions & facilities
clean room and the pool
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night in executive apartment, the bed was comfortable. Overall very good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025
Verified

4/10 Poor

Ingo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway light shines through sides of main door, tv was crap not even Freeview worked properly all channels and bathroom rotten scotia boards etc, and one morning heard room next door alarm going off. The money paid was disappointing
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Courteous kaimahi, clean room. Nice outside pool. No spas
Stayed 1 night in Dec 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
The stay was good but perhaps bit of improvement on customer service would be good, we ran out of coffee/tea but had to call the staff 3 times before it was being delivered and we wanted to have a swim but the swimming pool was not very clean. Thanks.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Helpful staff. Good value
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tepuia for dinber and show
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Romana

Clean room no spa no heated pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ants

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated room, very spacious. Great beds and all utilities are brand new.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
The room was clean and tidy. Had a King size bed but this was a bit lumpy and felt it was sloping downhill. There seemed to be very little noise insulation as we were disturbed by noise from surrounding rooms. The people were not particularly noisy, but the construction materials were not noise absorbing which meant our peaceful weekend wasn't so peaceful.
Stayed 2 nights in Jan 2026