Front desk staff was professional, helpful, friendly. The room had the previous guest's socks on the floor at side of the bed, the bed was made bit the pillows were in a pile looking unmade, there was a used towel on the floor of the bathroom crumpled up, the rim of the toilet was dirty but the seat itself was clean, there was trash in both of the restroom trash cans, and used coffee supplies still on the countertop. I was too tired and stressed out to go back to the front desk to complain and just slept in my clothes and didn't take a shower because I just needed a place to sleep. The room looked clean from the doorway, until you got to the bathroom area and checked the side of the bed.