Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Indoor pool
Lobby
Microwave
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(61 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(45 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Roanoke

Located in Roundhill within a short walk of Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall is within 2 miles (3 km) of Regal Valley View Grande. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 2 min drive - 1.7 miles
  • Berglund Center - 4 min drive - 3.8 miles
  • Hollins University - 6 min drive - 5.1 miles
  • Carilion Roanoke Memorial Hospital - 7 min drive - 6.1 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬19 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
At Hyatt Place Roanoke Airport/Valley View Mall, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and express check-in.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Are free cancellation options available at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on Jan 4, 2026 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Roanoke Airport/Valley View Mall?

This hotel is situated in Roundhill within a short 8-minute walk of Valley View Mall. You'll also find Berglund Center and Taubman Museum of Art within a short drive.

Is parking available on site at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hyatt Place Roanoke Airport/Valley View Mall include a casino on the premises?

No, Hyatt Place Roanoke Airport/Valley View Mall doesn't have a casino.

Will I find an indoor pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from October 20 2025 until December 31 2025 (subject to change).

What will couples enjoy most about a stay at Hyatt Place Roanoke Airport/Valley View Mall?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Roanoke Airport/Valley View Mall?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Roanoke Airport/Valley View Mall feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Roanoke Airport/Valley View Mall serves free buffet breakfast at Gallery Kitchen each morning.

Will Hyatt Place Roanoke Airport/Valley View Mall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Roanoke Airport/Valley View Mall for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Roanoke Airport/Valley View Mall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hyatt Place Roanoke Airport/Valley View Mall?

The closest major airport to Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA), which is 2.5 mi away (8 minutes by car).

Can I book a room with a balcony at Hyatt Place Roanoke Airport/Valley View Mall?

No, there aren't any guestrooms with balconies at Hyatt Place Roanoke Airport/Valley View Mall.

Reviews

Hyatt Place Roanoke Airport/Valley View Mall Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

10/10 Excellent

steven

Stayed 1 night in Aug 2025

10/10 Excellent

Verkisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Location was great.
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I gave it 4 stars instead of 5 because the bathroom was extremely difficult to get in and out of, especially for a larger person.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

The hotel was super convenient and quiet. Excellent condition room and lobby. A great place to stay in Roanoke. Terrific breakfast too!
Stayed 2 nights in Jul 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nestor D Moreno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room i was assigned shouldn't be assigned to anyone it was beside the elevator and a lot of noise. Everytime it was going up or down the noise was like inside the room.
Stayed 1 night in Aug 2025

4/10 Poor

Alan

Traveled with family
Disliked: Amenities
Common areas filthy. Several things broken in the bathroom. Several things outdated. Not clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 1 night in Aug 2025

10/10 Excellent

Murli

Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

CESAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Menachem

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really would like some money back on this hotel there was black mold in the room and when i told them about it all they did was just make a note in the system....
Stayed 1 night in Aug 2025

10/10 Excellent

Nestor D Moreno

Liked: Staff & service, amenities, property conditions & facilities
Like the space and the people that are working on the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shawneike

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Mark

Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Traveled with group, Business traveler
Disliked: Staff & service, amenities
The check in staff was terrible. Booking was wrong and the manger was very rude and inconsiderate and refused to refund my money I had to go all the way to Hyatt corporate to get my money refunded. Will never book at this particular location again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Overall it was a nice stay. The staff was very pleasant and accommodating. I paid extra for a high floor king but ending up staying on the 3rd floor. I would like to think all rooms would have the same amenities except for bed size and floor preference. But the high king that I paid extra for, didnt have drawers, a microwave, a safe, or a tub. The room I was moved to had everything except the tub. A family member stayed 2 rooms down on the same floor. They had a 2 queen room with a tub, but no safe or microwave.
Stayed 5 nights in Jul 2025

10/10 Excellent

WALTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort with extra pillows Food options: The breakfast was delicious and hot the coffee is very good
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, convenient to everything. Very comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Doretha Monique

Liked: Cleanliness
Nice hotel to stay in overnight. The room was clean and the beds comfortable. Only thing missing was a microwave in the room but it was ok since it was just for one day.
Stayed 1 night in Jul 2025