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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(63 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(46 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Roanoke

Located in Roundhill within a short walk of Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall is within 2 miles (3 km) of Regal Valley View Grande. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 2 min drive - 1.7 miles
  • Berglund Center - 4 min drive - 3.8 miles
  • Carilion Roanoke Memorial Hospital - 7 min drive - 6.1 miles
  • Tanglewood Mall - 9 min drive - 8.6 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

At Hyatt Place Roanoke Airport/Valley View Mall, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Are free cancellation options available at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do within easy reach of Hyatt Place Roanoke Airport/Valley View Mall?

This hotel is situated in Roundhill within a short 8-minute walk of Valley View Mall. You'll also find Berglund Center and Taubman Museum of Art within a short drive.

Is parking available on site at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hyatt Place Roanoke Airport/Valley View Mall include a casino on the premises?

No, Hyatt Place Roanoke Airport/Valley View Mall doesn't have a casino.

Will I find an indoor pool at Hyatt Place Roanoke Airport/Valley View Mall?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from October 20 2025 until March 31 2026 (subject to change).

Is Hyatt Place Roanoke Airport/Valley View Mall good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hyatt Place Roanoke Airport/Valley View Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Roanoke Airport/Valley View Mall feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Roanoke Airport/Valley View Mall serves free buffet breakfast at Gallery Kitchen each morning.

Will Hyatt Place Roanoke Airport/Valley View Mall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Roanoke Airport/Valley View Mall for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Roanoke Airport/Valley View Mall have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Roanoke Airport/Valley View Mall?

The closest major airport to Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA), which is 2.5 mi away (8 minutes by car).

Are there rooms with balconies at Hyatt Place Roanoke Airport/Valley View Mall?

No, there aren't any guestrooms with balconies at Hyatt Place Roanoke Airport/Valley View Mall.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

rani

Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great trip/ stay.. will stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Jules

Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Olivia was outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sasha

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah everything was good. I liked it. Very clean. Hotel was a little on the older side but it was exceptionally clean. Awesome staff!!!
Stayed 2 nights in Oct 2025

4/10 Poor

Debra

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We did not have a phone in our room. I tried to call the front desk with my cell, but I kept being sent to voicemail. As result I had to go down and get towels. No outlets on the right side of the room. I had to plug my cell on the other side of the room. Only 2 outlets, no UBS ports.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gayle D

Stayed 1 night in Oct 2025

10/10 Excellent

Zivile

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan Paul, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
truly, outstanding property. Staff were very efficient and friendly. Rooms were immaculate. Property is very well taken care of. I highly recommend it.
Stayed 1 night in Oct 2025

6/10 Okay

Starr

Traveled with partner
Disliked: Cleanliness
I'm usually pretty chill about room quality but I feel like this property was a little low rent. The indoor pool was out of commission and there was nothing on the web page about that. That was one of the main reasons we booked. We got a King room and they gave us one on the first floor a couple of doors down from the kitchen. Our room reeked of bacon most of the night as they did breakfast prep and the HVAC sucked the cooking smells into our room. Normally that wouldn't bother me but the greasy smoke smell was super thick. Also, the bathroom was the most poorly designed ever. The toilet and shower were basically in a closet and you had to practically stand in the shower to open the door. Check in time was at 3 and we were there at around 3 and went to our room. There was a maintenance guy in there caulking around the edges of the floor. Why right at check in? The floors were laminate and had not been swept or mopped apparently; I wore socks thinking they'd be clean and my clean socks were wrecked walking to the door and back. The bed was super uncomfortable - like lying on plywood with a little polyfil on top. I was expecting more from the Hyatt brand, I'll be honest.
Stayed 1 night in Oct 2025

4/10 Poor

Missy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertise indoor pool, no pool or hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marcia

Stayed 1 night in Oct 2025

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a high floor room which was modern & spacious with seating area. The room was very clean and bed/pillows very comfortable. Shower was good. The biggest downside was noisy a/c, also think could hear our neighbour having a shower at around 1am. The hotel is used by cabin crew, some arrived while we were being checked in and a female crew member interrupted our check-in with complaints that she had not been allocated a room on an upper (quiet) floor as she needed to be up early the next morning, she appeared to believe that she should be given priority over paying hotel guests. She was very rude and totally ignored us, just cut in and took the attention of the receptionist checking us in but this wasn't really her fault. We appreciated the 12 noon check out, I would stay at this hotel again if in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Traveled with partner
It was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good location
Stayed 1 night in Sep 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

carol, Pittsford

Liked: Property conditions & facilities
Large clean rooms But was disappointed that it was a limited bar and restaurant
Stayed 1 night in Sep 2025

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