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Holiday Inn Express & Suites Richland by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Free daily buffet breakfast
Exterior
Front of property
1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included

Explore the area

View in a map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪3 min drive‬
  • Place, Toyota Center
    ‪3 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 2 Queen Beds, Balcony, River View

8.6 out of 10
Excellent
(17 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Richland

Located in South Richland within a short walk of Columbia Center Mall, Holiday Inn Express & Suites Richland by IHG is within 2 miles (3 km) of other popular sights such as Three Rivers Convention Center. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • The REACH Museum - 2 min drive - 0.9 miles
  • Three Rivers Convention Center - 3 min drive - 1.3 miles
  • Toyota Center - 3 min drive - 1.3 miles
  • Columbia Point Golf Course - 5 min drive - 4.0 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Fable: Craft Bar, Wine Saloon, Food Joint - ‬3 min drive

About this property

Holiday Inn Express & Suites Richland by IHG

Holiday Inn Express & Suites Richland by IHG features an indoor pool, an outdoor pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Richland by IHG?

Holiday Inn Express & Suites Richland by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Richland by IHG?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Richland by IHG on Mar 29, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express & Suites Richland by IHG?

This hotel is situated in South Richland within a short 7-minute walk of Columbia Center Mall. You'll also find Columbia River and Toyota Center within a short drive.

Will I be able to park at Holiday Inn Express & Suites Richland by IHG?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Holiday Inn Express & Suites Richland by IHG feature a casino at the property?

No, Holiday Inn Express & Suites Richland by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Richland by IHG?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Richland by IHG?

Couples will appreciate amenities at this hotel, including a deep soaking bathtub and Egyptian cotton sheets in each guestroom, and some feature river views.

Does Holiday Inn Express & Suites Richland by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express & Suites Richland by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Richland by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Richland by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Express & Suites Richland by IHG for a fee of USD 30.00 per pet, per night. The property also provides an off-leash area.

Does Holiday Inn Express & Suites Richland by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Richland by IHG?

The closest major airport to Holiday Inn Express & Suites Richland by IHG is Tri-Cities Airport (PSC), which is 8.4 mi away (13 minutes by car). Another top airport is Richland, WA (RLD), which is located 8.7 mi away (13-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Richland by IHG?

Yes, some guestrooms at Holiday Inn Express & Suites Richland by IHG offer a balcony and may feature river views.

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 857 reviews
Rating 8 - Good. 208 out of 857 reviews
Rating 6 - Okay. 55 out of 857 reviews
Rating 4 - Poor. 29 out of 857 reviews
Rating 2 - Terrible. 26 out of 857 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Juanita, Mattawa

Stayed 1 night in Dec 2025

8/10 Good

Joshua

Stayed 2 nights in Dec 2025

10/10 Excellent

Anatolii

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Check in was quick and the young lady who checked us in was very nice. Room was clean. Very happy with our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The young lady was polite and friendly, attending to us promptly. The cookies were delicious—thank you for them—and complemented by a cold glass of milk.
Stayed 1 night in Dec 2025

8/10 Good

Jon

Room furnishings and carpet are getting worn. The breakfast buffet is great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Carl

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Very fast and easy check in, very nice clerk.
Stayed 1 night in Nov 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff were very kind, large and clean king studio room, comfy beds , the breakfast selection was great, pool open 24hrs, location was next to mall with multiple restaurants - love the Noon check out time
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. A girl behind the front desk named Hazel was precious. She was sweet and courteous. She went above and beyond to help.
Stayed 8 nights in Nov 2025

4/10 Poor

Janelle

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Heat didn’t work right, fan blew all the time, and bathtub water dripped for first two nights so they moved us to a different suite, a handicapped suite. What a mess. Bed made with bedskirts not comforter and budlight lids all over the floor of a supposed cleaned room amongst other issues. We will not be returning.
Stayed 2 nights in Nov 2025

10/10 Excellent

TaAnn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were really friendly!
Stayed 2 nights in Nov 2025

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff and comfortable bed. The bathroom, with peeling and poorly patched wallpaper, detracted from the overall impression.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary L

Stayed 1 night in Nov 2025

8/10 Good

Camelia, Dupont

Stayed 1 night in Nov 2025

10/10 Excellent

Leonard, St Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great layout. Breakfast was great.
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Traveled with family
Ac in main room did not work or the heater. I told the front desk Saturday night. Nobody came bye too fix it. Me and my son had too sleep with no heater. Housekeepers know its broke. I know my mom did that job 3 decades ago. We always turned them on too get cool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodations. The cookies and milk in the evening were a nice touch.
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the desk was awesome and accommodating. Check in was easy and the room was clean! Overall experience wa A+.
Stayed 1 night in Nov 2025

4/10 Poor

Rhonda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Supposed to have Airport Shuttle. The gal who took us, told us just call when you come back from your trip, we will come get you. Well, we called when we returned and they said we were supposed to call ahead of time. We were on planes all day, and we specifically asked her! The only person who acted like she liked her job was a young gal putting breakfast out. She went around asking everyone how things were, can i get you something, can i take your plate?
Stayed 1 night in Oct 2025

2/10 Terrible

Dorothey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I will never stay at a Holiday Inn again. I found pubic hairs in the bathtub, and generally the room was not very clean. There were splatters on the bathroom door, looks like it could’ve been vomit. Because of the unclean conditions, I decided to check the mattresses for bedbugs. I found no bugs, but there were plenty of spots indicating that something wet had been spilled, or someone wet the bed. There were drips down the mattress pad onto the dust ruffle. I took the pillowcases and covers off of the pillows and found that most of them were discolored and stained, and not sure that they were just stains. Some of the covers looked like they had not been laundered. I found hairs inside some of the pillowcases. I asked for a new room before I left for the day on my second day. I didn’t ask the night before because it was late and I was not going to pack up everything and wake up my son as we had both had an exhausting day preparing for my mother’s memorial service. My son is an adult, is DeafBlind, has trouble with balance and walking, and needs assistance with bathing, including getting in and out of the bathtub. There were no grab bars at all, so I had to support his entire weight so he could stand up and get out of the tub. Doing this caused injury to my back. When I returned on the evening of my second day, we had been given a new room, but it was not a suite as the first one had been. If it hadn’t been so much trouble to pack up I would’ve sought a new hotel.

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Lavern

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is outdated. Way overrated on hotels.com!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chrisy

Stayed 1 night in Oct 2025

10/10 Excellent

Chrisy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Nice room, spacious. Nice view from balcony.
Stayed 1 night in Oct 2025

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