Best Western Plus Boomtown Casino Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Boomtown Casino Hotel

3 restaurants, breakfast, lunch, dinner served; seafood
Property amenity
Indoor pool, seasonal outdoor pool, sun loungers
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2100 Garson Road, Verdi, NV, 89439
  • Place, Boomtown Casino
    ‪2 min walk‬
  • Place, Truckee River
    ‪8 min walk‬
  • Place, Grand Sierra Resort Casino
    ‪14 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • Free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator, Mountain View

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • Free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

King Room with Balcony - Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite With 1 King Bed, Non-Smoking, North Tower, Jetted Tub, Balcony, Fireplace

  • Sleeps 2
  • Free WiFi

Suite-2 King Beds, Non-Smoking, Two Rooms, North Tower, Sofabed, Balcony

  • Sleeps 5
  • Free WiFi

Suite-2 Queen Beds, Non-Smoking, North Tower, Separate Bedroom, Wet Bar, Balcony

  • Sleeps 4
  • Free WiFi

Two Queen Room North Tower

  • Sleeps 4
  • Free WiFi

Two Queen Room North Tower with Mountain View- Non-Smoking

  • Sleeps 4
  • Free WiFi

Two Queen Room North Tower with Balcony- Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room South Tower Pool View-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room South Tower-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Suite South Tower

  • Sleeps 2
  • Free WiFi

King Suite North Tower

  • Sleeps 2
  • Free WiFi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free WiFi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • Free WiFi

Mini 1 King Bed Suite With South Tower-Non Smoking

  • Sleeps 2
  • Free WiFi

Non-Smoking Room With Two Queen Beds, Pool View, In South Tower, With Pillow Top Mattress, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

Guest Room With 1 King Bed, Mobility Accessible, Bathtub, Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, South Tower, Pillow Top Mattress, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, North Tower, Pillow Top Mattress, Refrigerator, Mountain View

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, North Tower, Pillow Top Mattress, Refrigerator

  • Sleeps 2
  • Free WiFi

Accessible - 1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

Accessible King

  • Sleeps 2
  • Free WiFi

1 King Bed Accessible

  • Sleeps 2
  • Free WiFi

2 Queen Beds

  • Sleeps 4
  • Free WiFi

You may also like

About the neighborhood

Verdi

Best Western Plus Boomtown Casino Hotel places you next to Boomtown Casino and within a 10-minute walk of Truckee River. This hotel has 316 rooms and welcomes guests with conveniences like 3 restaurants, a casino, and an indoor pool.

What's nearby

  • Boomtown Casino - 2 min walk - 0.1 miles
  • Truckee River - 8 min walk - 0.5 miles
  • Grand Sierra Resort Casino - 14 min drive - 14.6 miles
  • Reno-Sparks Convention Center - 18 min drive - 18.2 miles
  • Peppermill - 19 min drive - 14.1 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 15 min drive

Restaurants

  • ‪Maverik - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Sierra Cafe - ‬4 min drive
  • ‪Pine Ridge Tavern - ‬11 min drive
  • ‪Peet's Coffee & Tea - ‬7 min walk

About this property

Best Western Plus Boomtown Casino Hotel

At Best Western Plus Boomtown Casino Hotel, guests enjoy a casino, an indoor pool, and a 24-hour gym. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 6.99 to 19.99 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Lobster Buffet
  • Mels Diner
  • Peets Coffee

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 575 slot machines
  • Arcade/game room
  • Bingo
  • Casino (46,000 square feet of space)
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Sportsbook

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1962
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 21.47 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6.99 to 19.99 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-11 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Boomtown Casino Hotel
Boomtown Casino Verdi
Boomtown Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Boomtown Hotel Casino Verdi
Best Western Plus Boomtown Casino Verdi
Best Western Plus Boomtown Casino
Boomtown Hotel Casino
Best Plus Boomtown Casino
Best Western Plus Boomtown Casino Hotel Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Best Western Plus Boomtown Casino Hotel Hotel Verdi

Frequently asked questions

What's there to see close to Best Western Plus Boomtown Casino Hotel?

This hotel in Verdi is within a 10-minute walk of Boomtown Casino and Truckee River. You'll also find Hunter Creek Trailhead nearby.

How much does it cost to stay at Best Western Plus Boomtown Casino Hotel?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Boomtown Casino Hotel on May 25, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Boomtown Casino Hotel?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Boomtown Casino Hotel have a casino at the property?

Yes, Best Western Plus Boomtown Casino Hotel has a casino that's 46000 square feet and includes 10 gaming tables, 575 slot machines, and bingo.

Will I find an indoor pool at Best Western Plus Boomtown Casino Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Best Western Plus Boomtown Casino Hotel a good place to stay for couples?

This riverfront hotel offers many amenities for couples such as 3 restaurants and some guestrooms include a private pool and a fireplace.

Are there hot tubs at Best Western Plus Boomtown Casino Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus Boomtown Casino Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Boomtown Casino Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Best Western Plus Boomtown Casino Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Boomtown Casino Hotel for a fee of USD 35 per accommodation, per night. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at Best Western Plus Boomtown Casino Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Plus Boomtown Casino Hotel?

The closest major airport to Best Western Plus Boomtown Casino Hotel is Reno Tahoe Intl. Airport (RNO), which is 13.2 mi away (15 minutes by car). Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is located 24.6 mi away (32-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Boomtown Casino Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and valley views.

Does Best Western Plus Boomtown Casino Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Plus Boomtown Casino Hotel.

Best Western Plus Boomtown Casino Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1016 reviews
Rating 8 - Good. 268 out of 1016 reviews
Rating 6 - Okay. 156 out of 1016 reviews
Rating 4 - Poor. 93 out of 1016 reviews
Rating 2 - Terrible. 89 out of 1016 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing place and loved the area - we will stay here again
Stayed 1 night in Apr 2026

10/10 Excellent

Peter

Stayed 1 night in Feb 2026

10/10 Excellent

Cierra

Stayed 2 nights in Feb 2026

10/10 Excellent

Sushil

Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast check in. Room really smelled like the bathroom. We got a mountain view but couldnt open the shades due to the headlights of the departing traffic from the truck stop across the street pointed directly into our window. (Level with). Bed was nice. Staff curtious. The yound girl at the coffee shop ( petes) must of been having a bad morning. Not friendly. The steakhouse was amazing. The service and food perfection!
Stayed 1 night in Feb 2026

4/10 Poor

Sean

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Checked in for the Super Bowl event. Dropped my bags in the room and attended the event. When I returned to the room at 10:30 at night, I noticed the bathroom sink had some stuff on the bottom of the bowl like it hadn't been cleaned. Later when I used it, it wouldn't drain. I get it, stoppages happen, but it appears that the cleaners left it in this condition without calling maintenance to remedy the situation and left it for the future guest.
Stayed 1 night in Feb 2026

10/10 Excellent

Krystal

Stayed 1 night in Feb 2026

2/10 Terrible

Kevin

Stayed 1 night in Feb 2026

4/10 Poor

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
South Tower I had 2 rooms No a/c in either room not working 76 degrees or hotter in February and the only window leads to an indoor pool no outside air and if you open window chlorine gas fills your rooom. Rooms look to be recently remodeled by an unqualified contractor. Looks worse than before and I have stayed multiple years in boomtown. I worked commercial construction in SF for 35 years and from what I saw remodel wise looks to be an accident waiting to happen with rooms under construction left open all night with children able to access and plumbing fixtures left in hallway (American Standard) bowls and tanks. First night was north tower which seemed better but second thru 4 night we were put in south tower. We were able to stay 2 of the 3 nights I paid for but left a day early losing money on 1 night for 2 rooms and lift tickets at Northstar. We didn’t bother with complaints to the staff. I doubt the staff has anything to do with the construction issues but construction in an occupied hotel is very difficult speaking from experience. Final word, you’d be better to wait until completion before booking a room but if the rooms I paid for were already remodeled which we were told they were you’d be better to go elsewhere because it’s been done by hacks.
Stayed 3 nights in Feb 2026

8/10 Good

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

scott

Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Heather

Traveled with family
Disliked: Staff & service, amenities
Construction happening and room and hall smelled like paint. Locked out of the room multiple times last day and staff was very rude and unhelpful. Your key shouldn’t deactivate u til you check out. Garbage hotel
Stayed 1 night in Jan 2026

4/10 Poor

Jeffrey

Disliked: Amenities, property conditions & facilities
Things have gone downhill since last year. I have stayed here multiple times as an economical alternative to ski lodging in Truckee. It's just 20 to 30 minutes away. Unfortunately, the wifi did not work, the pool and gym were closed for extensive remodeling, the carpet in my room was very wet (like soak your socks wet) near the coffee pot, and there was a loud family next door. Disappointing and maybe its not worth saving the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, amenities
check in was smooth.
Stayed 1 night in Jan 2026

10/10 Excellent

Frankie

Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 1 night in Jan 2026

4/10 Poor

Jacob

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Jan 2026

6/10 Okay

Thida, Santa Rosa

Stayed 1 night in Jan 2026

10/10 Excellent

Leticia

Stayed 1 night in Jan 2026

2/10 Terrible

Roman

Disliked: Cleanliness, amenities, property conditions & facilities
Stay away. Misleading advertising. After I checked in - I discovered the pool not operating and heavy smoke in room. I had left and now they refuse to reimburse. Beware.
Stayed 3 nights in Jan 2026

8/10 Good

I'uatua

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities
The older gentleman with a white beard that checked us in wasn't personable at all. Other than the check in, everything else was great. The room was clean and the beds were comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Mels diner was awesome.
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon, Savannah

Liked: Cleanliness, property conditions & facilities
Staff was hospitable upon arrival, Room was updated and clean. Also...Hotel offered Semi Big Truck with Trailer Parking which was important to us because we were OTR working. Truck parking accommodated several Trucks & only approximately 300 feet from main entrance to Hotel/Casino. Also security patrolling grounds.
Stayed 1 night in Jan 2026