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Hotel Zidada and Chalets

4.0 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪12 min walk‬
  • Place, Pena de Bernal
    ‪3 min drive‬
  • Place, Vinedos La Redonda
    ‪25 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪41 min drive‬

Room options

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Grand Chalet, 1 Bedroom, Kitchenette

  • Mountain view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

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Deluxe Cabin

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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Panoramic Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Elite Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Comfort Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Cabin, Mountain View

Premier Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Premier Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Family Cabin

  • Mountain view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Cabin

Premium Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Premium Cabin

  • Mountain view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Signature Cabin

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Signature Cabin

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 700 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Executive Cabin

Executive Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Executive Cabin

  • Mountain view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Cabin, 1 Double Bed

Traditional Cabin, 1 Double Bed | Premium bedding, down comforters, in-room safe, individually decorated

Traditional Cabin, 1 Double Bed

  • Mountain view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Cabin, Mountain View

Junior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bernal

Hotel Zidada and Chalets is a short stroll from Pena de Bernal and Museo del Dulce. This 23-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Museo del Dulce - 12 min walk - 0.7 miles
  • Pena de Bernal - 3 min drive - 0.8 miles
  • Finca Sala Vivé by Freixenet México - 17 min drive - 5.9 miles
  • Vinedos La Redonda - 25 min drive - 11.1 miles
  • Termas del Rey Water Park - 28 min drive - 12.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪El Negrito - ‬4 min walk
  • ‪La Rocca - ‬3 min walk
  • ‪Bendito Sabor - ‬4 min walk
  • ‪Tierracielo - ‬4 min walk
  • ‪Veintidós Café - ‬5 min walk

About this property

Hotel Zidada and Chalets

Guests staying at Hotel Zidada and Chalets enjoy free WiFi in public areas, local meal delivery service, and a garden. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include barbecue grills, a picnic area, and a reception hall.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Electric kettles, safes, and free tea bags/instant coffee are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Smooth flooring in room
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Frequently asked questions

Is a free cancellation option available at Hotel Zidada and Chalets?

Hotel Zidada and Chalets provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Zidada and Chalets?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Zidada and Chalets on Apr 12, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Zidada and Chalets?

This hotel is located in Ezequiel Montes, a short 14-minute walk from Pena de Bernal and also 14 minutes on foot from Museo del Dulce. You'll also find Finca Sala Vivé by Freixenet México and Viñedos Donato nearby.

Will I be able to park at Hotel Zidada and Chalets?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Zidada and Chalets have a casino at the property?

No, Hotel Zidada and Chalets doesn't have a casino.

Is there an indoor pool at Hotel Zidada and Chalets?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zidada and Chalets?

Amenities that appeal to couples at this hotel include a meal delivery service, premium bedding, and a smart TV.

Are there hot tubs at Hotel Zidada and Chalets?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Zidada and Chalets have a restaurant with a breakfast menu?

Hotel Zidada and Chalets offers free full breakfasts each morning though there is no restaurant.

Does Hotel Zidada and Chalets allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Zidada and Chalets for a fee of MXN 800 per pet, per night.

Are there connecting rooms at Hotel Zidada and Chalets?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Zidada and Chalets?

The closest major airport to Hotel Zidada and Chalets is Queretaro Intl. Airport (QRO), which is 20.4 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Zidada and Chalets?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Hotel Zidada and Chalets Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 100 reviews
Rating 8 - Good. 22 out of 100 reviews
Rating 6 - Okay. 6 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and service were both very nice. The hot tub in the cabin was excellent! Aromatherapy and jets were great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosa

Traveled with partner
Beautiful hotel, the room was very nice, clean and comfortable with wonderful views. Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Enrique

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified
Stayed 2 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel. Book it.

Stayed 1 night in Jun 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Luis Alfredo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

4/10 Poor

Mario, SAN DIEGO

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hebatalla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion y la ubicacion excelentes
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
La habitación más que espectacular y el personal con mucha actitud de servicio
Stayed 1 night in Dec 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service
La habitacion muy cómoda, la limpieza bien. Muy buen lugar, excelente vista.
Stayed 1 night in Nov 2025

4/10 Poor

Denys Ilse

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No siguieron mis indicaciones en una habitación que de acuerdo a la página es de 6 personas y solo dejaron servicio para 4 personas (sin batas, 1 jabon de 100 ml y una crema con olor raro) 4 botellas de agua, medias toallas muy duras. los vidrios estan manchados y las fotos salen terribles, agua del jacuzzi sucia. La cafetera es pequeña. No te ofrecen los servicios por ejemplo la carga de la chimenea el servicio del jacuzi tarda mas de 40 minutos en arrancar.Su sistema hidráulico es deficiente hubo un señor atrás de mi habitación no se si jugando y se quedaba sin agua el w.c., en la regadera no existe el punto medio muy caliente o muy fría y sin presión. Solo un baño para 5 es complicado. La vista es excepcional , el desyuno súper rico, pero reducido.
Stayed 1 night in Nov 2025

10/10 Excellent

PEDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos quedado muy gratamente sorprendidos por el lugar, cabañas muy amplias con hermosos jardines, cómodas, limpias y con una vista increíble hacia la Peña. Es un lugar que a pesar de estar muy cerca del centro (5 minutos caminando) es muy tranquilo y seguro, cuenta también con amplio estacionamiento. El personal siempre con una excelente actitud de servicio las 24 horas, el cual se agradece mucho. El desayuno buffet que está incluido es sencillo pero rico, y lo comes en un lugar muy agradable con vista hacia la Peña. Vimos que es un lugar que aceptan mascotas, para los que piensan venir con ellas. Lo disfrutarán mucho
Stayed 1 night in Oct 2025

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Stayed 2 nights in Oct 2025

6/10 Okay

Raul

Liked: Cleanliness, staff & service
A una nada de ser excelente, salía poca agua de la regadera lo que un baño de 15 min era se llevo 50 min.
Stayed 3 nights in Oct 2025

6/10 Okay

Yoshiki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They don’t give you any payment receipt at first request. Which is weird as a commercial establishments like a hotel. You’ll need to negotiate it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin Alberto

Liked: Amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025

10/10 Excellent

Abbs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad bien los servicios bien a pesar de tener un buffet reducido la comida es buena la actitud de servicio que sean mas amenos mas cordiales
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2025

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