See all properties

Hotel Florencia

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Florencia

A spacious lobby with a central seating area, large windows, and a restaurant in the background.
Superior Room, 1 King Bed | Desk, WiFi (free), bed sheets
A swimming pool surrounded by green chairs and lush plants.
Daily buffet breakfast for a fee
Superior Room, 1 King Bed | Desk, WiFi (free), bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180
  • Place, HILVANA Shoe & Fashion Outlet
    ‪10 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪19 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, wooden headboard, two bedside tables, and a view of a cityscape through a window with yellow curtains.

Superior Room, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, and a view of buildings outside.

Standard Double Room, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a wooden chair, a desk, and a small table.

Junior Suite, 1 King Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, WiFi (free), bed sheets

Standard Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Double Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Triple Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Room

Desk, WiFi (free), bed sheets

Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Desk, WiFi (free), bed sheets

Double Room

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for ESTANDAR DOBLE

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

ESTANDAR DOBLE

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

You may also like

Ad
Property grounds

Hotel México Plaza Querétaro

Querétaro
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 485 reviews
$55 nightly
The price is $66
Aug 14 - Aug 15
Total with taxes and fees
Hotel México Plaza Querétaro

About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Florencia is within a mile (2 km) of popular sights such as Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring. This 73-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • HILVANA Shoe & Fashion Outlet - 10 min walk - 0.6 miles
  • Galerías Querétaro Shopping Center - 15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring - 19 min walk - 1.0 mile
  • Acueducto & Mirador - 7 min drive - 1.5 miles
  • Aqueduct of Santiago de Querétaro - 13 min drive - 3.3 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive

Restaurants

  • ‪Café Amadeus Jardines - ‬3 min walk
  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪Los Dogos Querétaro - ‬2 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Hamburguesas El Galan - ‬2 min walk

About this property

Hotel Florencia

Hotel Florencia features an outdoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a meeting room, a terrace, and a garden.
Guests can stay connected with free WiFi. Other amenities include phones, desks, and free toiletries.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Indoor pool
Hotel Crown Victoria
Downtown Querétaro
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,623 reviews
$61 nightly
The price is $75
Aug 22 - Aug 23
Total with taxes and fees
Hotel Crown Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 140 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Is free cancellation available at Hotel Florencia?

Hotel Florencia provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Hotel Florencia?

This hotel is situated in Downtown Querétaro within a short 18-minute walk of Galerías Querétaro Shopping Center and also 13 minutes on foot from HILVANA Shoe & Fashion Outlet. You'll also find Aqueduct of Santiago de Querétaro and Corregidora Stadium within a short drive.

Will I be able to park at Hotel Florencia?

Yes, self parking is offered for free at the hotel.

Does Hotel Florencia have a casino on the premises?

No, Hotel Florencia doesn't have a casino.

Is there an indoor pool at Hotel Florencia?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Hotel Florencia?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Florencia?

No, this hotel doesn't have a spa tub.

Does Hotel Florencia have a restaurant with a breakfast menu?

Yes, Hotel Florencia serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Florencia allow pets to stay for free?

No, pets aren't allowed at Hotel Florencia though service animals are welcome.

Are there connecting rooms at Hotel Florencia?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Florencia?

The closest major airport to Hotel Florencia is Queretaro Intl. Airport (QRO), which is 22.7 mi away (40 minutes by car).

Can I book a room with a balcony at Hotel Florencia?

No, there aren't any guestrooms with balconies at Hotel Florencia.

Hotel Florencia Reviews

Reviews

6.8
Rating 10 - Excellent. 141 out of 647 reviews
Rating 8 - Good. 195 out of 647 reviews
Rating 6 - Okay. 136 out of 647 reviews
Rating 4 - Poor. 85 out of 647 reviews
Rating 2 - Terrible. 90 out of 647 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Verified review

6/10 Okay

Laura

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Prof.

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Manuel

Liked: Staff & service, property conditions & facilities
I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness
El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Lucrecia Ceja

Liked: Cleanliness, staff & service
El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Enrique Arturo

Disliked: Cleanliness, property conditions & facilities
La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

BEATRIZ

Disliked: Cleanliness, staff & service
Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
La habitación de muy buen tamaño, buen higiene y el personal es amable.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Ameli

Disliked: Cleanliness, amenities, property conditions & facilities
NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

LUIS EDWAR

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jose Salvador

Disliked: Cleanliness
Falta mantenimiento y limpieza a detalle
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

MANELY

Liked: Staff & service
El agua para bañar estaba de fría a media tibia…
Stayed 1 night in Oct 2025
Verified review

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Jamás me salió agua caliente en la regadera
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Guillermo

Todo bien
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Si
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y muy agradable
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Vania

Disliked: Cleanliness, property conditions & facilities
El hotel se siente como para personas maduras, no se me hizo muy limpio la verdad, en los sillones a los lados había pelos se veía que no limpian bien.
Stayed 1 night in Oct 2025

More to Explore