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Hotel Criol

3.5 star property

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Photo gallery for Hotel Criol

A modern building with a glass facade, outdoor seating area, and a pool.
A dining area with a long table set for a meal, framed artwork on the walls, and a modern light fixture above.
A modern library with wooden bookshelves, two leather chairs, and a glass table.
A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky.
A modern building with a wooden facade, outdoor seating, and a staircase leading to an entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Business services

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Double

A hotel room with two beds, a nightstand, a lamp, a framed picture on the wall, and a chair.

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estándar 1 cama queen

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and artwork on the walls.

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite con jacuzzi (interior o exterior)

A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky.

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite con tapanco y jacuzzi interior

A modern bedroom with a bunk bed, a wooden bench, a ladder, a bedside table, and a small shelf.

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Estándar 1 cama King

A modern hotel room with a large bed, multiple pillows, a headboard with artwork, bedside lamps, and a geometric-patterned floor.

Estándar 1 cama King

9.2 out of 10
Wonderful
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Criol is next to Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. This 24-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪El Jardin De Azu - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪La Xurería - ‬1 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Maruca - ‬2 min walk

About this property

Hotel Criol

Hotel Criol features an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MXN 800 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a library, express check-out, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at Hotel Criol?

Hotel Criol provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Criol?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Criol on Jul 16, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Criol?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Armas and Ignacio Mena Rosales House of Culture, and within a short walk of Zenea Garden. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park less than a mile away.

Is there parking available at Hotel Criol?

No, there isn't parking available at the hotel.

Does Hotel Criol feature a casino on the premises?

No, Hotel Criol doesn't have a casino.

Will I find an indoor pool at Hotel Criol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Criol good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Hotel Criol have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Criol have a restaurant that serves breakfast?

Yes, Hotel Criol serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Criol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Criol.

Does Hotel Criol have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Criol?

The closest major airport to Hotel Criol is Queretaro Intl. Airport (QRO), which is 20.8 mi away (39 minutes by car).

Are there rooms with balconies at Hotel Criol?

Yes, some guestrooms at Hotel Criol offer a patio.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1009 reviews
Rating 8 - Good. 157 out of 1009 reviews
Rating 6 - Okay. 47 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located hotel with very kind staff!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thor Owe

Liked: Cleanliness, staff & service, amenities
Very nice hotel close to city centre
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean, weird windows layout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities
Staff was great. Everything was clean and nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location just a short 5 minute walk from the main square.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Celia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
😞
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean room, really recommended
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The architect style and the relaxing areas.
Stayed 1 night in Jul 2025

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