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Hotel Criol

3.5 star property

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Photo gallery for Hotel Criol

Terrace/patio
Lobby
Daily full breakfast for a fee
Library
Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Criol is next to Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. This 24-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Alda Café - ‬2 min walk

About this property

Hotel Criol

Hotel Criol features an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MXN 800 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a library, express check-out, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Terrace/patio
Hotel Patio Santiago
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 482 reviews
$72 nightly
The price is $86
Apr 18 - Apr 19
Total with taxes and fees
Hotel Patio Santiago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at Hotel Criol?

Hotel Criol provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Criol?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Criol on Apr 12, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Criol?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Armas and Ignacio Mena Rosales House of Culture, and within a short walk of Zenea Garden. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park less than a mile away.

Is parking available on site at Hotel Criol?

No, there isn't parking at this hotel.

Does Hotel Criol feature a casino on the premises?

No, Hotel Criol doesn't have a casino.

Will I find an indoor pool at Hotel Criol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Criol a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a restaurant.

Does Hotel Criol have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Criol have a restaurant that serves breakfast?

Yes, Hotel Criol serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Criol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Criol.

Does Hotel Criol have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Criol?

The closest major airport to Hotel Criol is Queretaro Intl. Airport (QRO), which is 20.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Hotel Criol?

Yes, some guestrooms at Hotel Criol offer a patio.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Morgan

Stayed 2 nights in Feb 2026

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025

6/10 Okay

Melodie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Stayed 1 night in Dec 2025

8/10 Good

DANIEL, sacramento

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Papa M.

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025

4/10 Poor

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Stayed 1 night in Dec 2025

10/10 Excellent

nelson

Stayed 1 night in Nov 2025

6/10 Okay

Carol

Traveled with group
This was an okay stay, I’ve had better. No breakfast included where other hotels do offer this. No hot water one day. The staff did try to make experience better but unfortunately a little to late
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities
All seems great except there are no windows at all in the room ..
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025

10/10 Excellent

Shilpa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Stayed 1 night in Sep 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rashmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Agustina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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