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Hotel Criol

3.5 star property
Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium

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Photo gallery for Hotel Criol

Terrace/patio
Front of property - evening/night
Exterior detail
Exterior detail
Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Popular amenities

  • Pool
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪17 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

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Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

9.6 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior | 1 bedroom, premium bedding, in-room safe, individually decorated

Doble superior

9.2 out of 10
Wonderful
(23 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

9.6 out of 10
Exceptional
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro within a short walk of Aqueduct of Santiago de Querétaro, Hotel Criol is within a mile (2 km) of other popular sights such as Josefa Ortiz de Domínguez Auditorium. This 24-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles
  • Puerta la Victoria - 17 min walk - 0.9 miles
  • Corregidora Stadium - 4 min drive - 2.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Maria y Su Bici - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin de Azu - ‬2 min walk
  • ‪Maruca - ‬2 min walk
  • ‪La Xurería - ‬1 min walk

About this property

Hotel Criol

Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium
Hotel Criol features an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MXN 800 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a library, express check-out, and a terrace.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 290 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at Hotel Criol?

Hotel Criol provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Criol?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Armas and Church of the Congregation of Our Lady of Guadeloupe, and within a short walk of Zenea Garden. You'll also find Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro within a short drive.

Is parking available on site at Hotel Criol?

No, there isn't parking at this hotel.

Does Hotel Criol feature a casino on the premises?

No, Hotel Criol doesn't have a casino.

Will I find an indoor pool at Hotel Criol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Criol?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a restaurant.

Are there hot tubs at Hotel Criol?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Criol have a restaurant that serves breakfast?

Yes, Hotel Criol serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel Criol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Criol.

Does Hotel Criol have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Criol?

The closest major airport to Hotel Criol is Queretaro Intl. Airport (QRO), which is 20.8 mi away (38 minutes by car).

Are there rooms with balconies at Hotel Criol?

No, there aren't any guestrooms with balconies at Hotel Criol.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1008 reviews
Rating 8 - Good. 175 out of 1008 reviews
Rating 6 - Okay. 39 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property, needs some upkeep

The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken, several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
Stayed 1 night in Apr 2025

10/10 Excellent

monica

Thank for help me; my sister has great day.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Francois, St Eustache

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful property.

Amazingly beautiful property. The people are very nice and kind. Personally, I had two issues: When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms... The hotel needs to put forward more transparency about rules and regulations.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica Graciela

Stayed 1 night in Jan 2025

10/10 Excellent

HUEMAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

6/10 Okay

William

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, HOUSTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Gran ubicación, bien limpio y decorado
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool. There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

graham, Westtown

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

2/10 Terrible

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Mar 2025

10/10 Excellent

Anabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Liz, Washington, DC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frederick

Traveled with family
It’s a very nice hotel, highly recommended. That said, two comments: sone of the floor tiles were completely loose. I cut my toe on one. Some of the tiles on the bathroom floor were shattered, and all were heavily stained. The management needs to replace them all. Second, the hotel has an amazing library, and excellent spaces to sit outside your room and work on a laptop. The location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Amenities
It gave me peace and privacy.
Stayed 3 nights in Feb 2025

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