At Casa Oxa Hotel, guests have access to an outdoor pool, free WiFi in public areas, and spa services. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace and a gift shop.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Other amenities include espresso makers, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Offsite parking available from 7:00 AM to 11:00 PM (MXN 350 per day)
Street parking available
Things to do
Art gallery
Bicycle rentals
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Guidebooks
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Spa
Deep-tissue massages
In-room massages
Prenatal massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Espresso maker
Restaurant dining guides
More
Air conditioning
Desk
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for MXN 500 per pet, per night, plus a deposit of MXN 1500 per stay
Dogs only
2 total (44 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Service animals exempt from fees
Children and extra beds
This property doesn't allow children 18 and younger (only guests older than 18 are allowed)
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Nearby parking fee: MXN 350 per day (984 ft away; open 7:00 AM to 11:00 PM)
Pet deposit: MXN 1500 per stay
Pet fee: MXN 500 per pet, per night
Service animals are exempt from fees
A late check-out fee will be charged
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a private host, not a professional engaged in trade or business.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Are free cancellation options available at Casa Oxa Hotel?
Casa Oxa Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Casa Oxa Hotel?
As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at Casa Oxa Hotel on Jul 19, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Spa services at the hotel include deep-tissue massages.
Does Casa Oxa Hotel feature a casino at the property?
No, Casa Oxa Hotel doesn't have a casino.
Will I find an indoor pool at Casa Oxa Hotel?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What do couples enjoy most about Casa Oxa Hotel?
Amenities that appeal to couples at this hotel include in-room massages, a rainfall showerhead, and Netflix.
Are there hot tubs at Casa Oxa Hotel?
No, there isn't a spa tub at this hotel.
Does Casa Oxa Hotel have a restaurant that serves breakfast?
No, Casa Oxa Hotel doesn't have a restaurant that serves breakfast.
Will Casa Oxa Hotel allow pets to stay free of charge?
Although they can't stay for free, dogs are welcome at Casa Oxa Hotel for a fee of MXN 500 per pet, per night. The property also provides food and water bowls. A deposit of MXN 1500 per stay is collected.
Are there connecting rooms at Casa Oxa Hotel?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Casa Oxa Hotel?
The closest major airport to Casa Oxa Hotel is Queretaro Intl. Airport (QRO), which is 22.3 mi away (38 minutes by car).
Can I book a room with a balcony at Casa Oxa Hotel?
Yes, some guestrooms at Casa Oxa Hotel offer a furnished balcony and may feature pool views.
Casa Oxa Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was really nice with us and the communication was very straightforward all the time.
The place is perfectly located if you are interested to enjoy downtown activities.
We recommend the palce for national and international travelers.
Comfortable, clean and walkable to nearby plazas and restaurants. All staff were courteous and helpful.
Santiago
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Dmitry
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
We loved the attentiveness of the staff! The team at Casa Oxa is amazing, always going the extra mile! The location is great, too. Very quiet, apart from some morning school noise, but evenings and weekends are super quiet.
The staff were fantastic (very helpful with local recommendations and organization of a driver for a day-trip), rooms/ hotel were even better than depicted in the photos (quiet, clean, great condition).
Location is fantastic also - convenient to get to and walking distance to everything in the historic centre.