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The Dairy Hotel Queenstown, A Naumi Chapter

Property class: 4.5
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Front of property
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Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished
Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
21 Brecon St., Queenstown, Otago, 9300
  • Place, Kiwi Park
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Habitat Rooms

Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

9.6 out of 10
Exceptional
(17 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Queenstown

Located in Queenstown City Centre within a 5-minute walk of Skyline Queenstown, The Dairy Hotel Queenstown, A Naumi Chapter is within a few miles (5 km) of other popular sights like Ben Lomond Track. This 13-room, 4.5-star lodge welcomes guests with free breakfast, free in-room WiFi, and a hot tub.
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Kiwi Park - 3 min walk - 0.2 miles
  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Beechtree - ‬5 min walk
  • ‪Mrs. Ferg Beach Street - ‬6 min walk

About this property

The Dairy Hotel Queenstown, A Naumi Chapter

Guests of The Dairy Hotel Queenstown, A Naumi Chapter enjoy free WiFi in public areas, a hot tub, and coffee in a common area. Self parking is available for NZD 25 per day. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury lodge include express check-in, express check-out, and a fireplace in the lobby.
43-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Free minibar items, electric kettles, and phones are other standard amenities.
Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
$115 nightly
The price is $132
May 12 - May 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is free cancellation available at The Dairy Hotel Queenstown, A Naumi Chapter?

The Dairy Hotel Queenstown, A Naumi Chapter offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Dairy Hotel Queenstown, A Naumi Chapter?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at The Dairy Hotel Queenstown, A Naumi Chapter on May 12, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Dairy Hotel Queenstown, A Naumi Chapter?

This lodge is situated in Queenstown City Centre, just steps from Kiwi Park and Queenstown Mini Golf, and within a short walk of Skyline Queenstown. You'll also find Skycity Queenstown Casino and Queenstown Mall less than a mile away.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a casino on the premises?

No, The Dairy Hotel Queenstown, A Naumi Chapter doesn't have a casino.

Will I find an indoor pool at The Dairy Hotel Queenstown, A Naumi Chapter?

No, this lodge doesn't have an indoor pool; however, there is a hot tub.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a restaurant that serves breakfast?

Yes, The Dairy Hotel Queenstown, A Naumi Chapter serves free continental breakfast at The Lounge each morning.

Will The Dairy Hotel Queenstown, A Naumi Chapter allow pets to stay free of charge?

No, pets aren't allowed at The Dairy Hotel Queenstown, A Naumi Chapter.

How close is the airport from The Dairy Hotel Queenstown, A Naumi Chapter?

The closest major airport to The Dairy Hotel Queenstown, A Naumi Chapter is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (14 minutes by car).

The Dairy Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 364 reviews
Rating 8 - Good. 41 out of 364 reviews
Rating 6 - Okay. 10 out of 364 reviews
Rating 4 - Poor. 2 out of 364 reviews
Rating 2 - Terrible. 4 out of 364 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3 night stay was nothing short of amazing. Lived everything about it. The location, the style, the breakfast, the spa, the happy hour where you meet new friends. The lollies and chips, the wine and beer, the quietness, the closeness to the centre of town. We loved it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Room is extremely comfortable and spacious. Loved our stay. Very hospitable, relaxing and enjoyable. Happy hour is a great bonus and the location is perfect! Will come back again
Stayed 3 nights in Jan 2026

10/10 Excellent

Ka Yu

Liked: Cleanliness, amenities, property conditions & facilities
Great location - just a street away from all the main hub by the lake side I have stayed at the Central hotel by the same group in my same trip, I think this one the location is even more central Clean room, love the amenities and the complimentary snacks Great service, the staff have been very helpful However, beware if you are staying at rooms close by the street - the noise from pedestrians passing by talking and the rubbish truck coming by at three in the morning was not nice
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
the little details were what stood out, the amenities in the room, the offerings in the bar and lounge and the spa. Plus I loved the artwork and design. Highly recommend it for people who love staying in a boutique hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Such a cosy, clean and welcoming place to stay. No negative comments at all. Recommend to anyone. All staff super friendly. Thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Thank You
Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Amenities
Lovely hotel with lots of lovely touches, so well located for everything, just the parking is a bit of a pain
Stayed 3 nights in Oct 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
The Dairy Private Hotel was the perfect location, just a block from the gondola, a couple blocks from the Center for all my tour pick ups, and also center of town for shopping and dining. Location was important to me as a solo traveler. No need to take an Uber anywhere. It was more like a bed and breakfast hotel with it's warm and cozy charm. Breakfast was included. They also have daily wine and cheese happy hour around the living room fire place, where I met and chatted with many nice travelers from all over the world. The staff was exceptional and my room was clean. I would highly recommend this hotel.
Stayed 6 nights in Sep 2025

6/10 Okay

Deborah

Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Glen

Stayed 4 nights in Jul 2025

10/10 Excellent

Vasanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Staff were friendly, rooms clean and beautiful, convenient location, free happy hour..will definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

M X

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with complimentary mini bar, complimentary happy hour with complimentary wines, which were excellent! Rooms are spacious, pricing very affordable. Onsite parking, 3 mins walk to the Snow Centre. All round excellent stay.
Stairs to rooms
Living room with log fire.
Complimentary Happy Hour at 5pm. 👌
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay at the hotel. We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel. The location was perfect too!
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor of the hotel and its proximity to town centre.
Stayed 2 nights in May 2025

6/10 Okay

Ross

Stayed 9 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
What an amazing place to stay, room was very funky with wallpaper on the ceiling. It was great to have a complimentary mini bar. The free happy hour was a great way to meet other travellers and discuss plans for the upcoming days. I would highly recommend this accomodation!
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay

Great stay on our honeymoon, the hotel went the extra mile with wine, sweet treats and a lovely note. Happy hour was great, wine, beer, soft drinks and yummy meats and cheeses 5-6pm. Great location, only downside is lack of free parking/only 4 spaces but payable parking is nearby so nothing drastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We felt very comfortable and welcome. We also enjoyed the hot tub with a beautiful view.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the complimentary happy hour, not something normally offered
Stayed 1 night in Apr 2025

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