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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with a fitness center and a sauna
VIP Access

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
Rooftop terrace
1 bedroom, in-room safe, desk, blackout drapes
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪3 min drive‬
  • Place, Queenstown Gardens
    ‪9 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premier 2 Bedroom Apartment with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room With Lake View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Apartment

1 bedroom, in-room safe, desk, blackout drapes

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Family Room

8.8 out of 10
Excellent
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout drapes

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Queenstown

Rendezvous Heritage Hotel Queenstown places you next to Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. This 175-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Skyline Queenstown - 3 min drive - 1.0 mile
  • Kiwi and Birdlife Park - 3 min drive - 1.0 mile
  • Queenstown Mall - 3 min drive - 1.0 mile
  • Queenstown Gardens - 9 min drive - 1.9 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Pub On Wharf - ‬19 min walk
  • ‪Atlas Beer Cafe - ‬18 min walk
  • ‪Smiths Craft Beer House - ‬20 min walk
  • ‪Finz - ‬18 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown features an indoor pool, an outdoor pool, and a gym. Self parking is available for NZD 15 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 49-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, free newspapers, and free local calls are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 11:00 PM.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Are free cancellation options available at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Oct 7, 2025 start from $141.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Rendezvous Heritage Hotel Queenstown?

Based on positive ratings, guests enjoy the hotel's walkable location in Queenstown, and it's just steps from Mt Crichton Loop Track. You'll also find Lake Wakatipu and Steamer Wharf less than a mile away.

Will I be able to park at Rendezvous Heritage Hotel Queenstown?

Yes, covered parking is offered for NZD 15 per night. Accessible parking is also available for guests.

Does Rendezvous Heritage Hotel Queenstown feature a casino?

No, Rendezvous Heritage Hotel Queenstown doesn't have a casino.

Will I find an indoor pool at Rendezvous Heritage Hotel Queenstown?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at Rendezvous Heritage Hotel Queenstown?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Rendezvous Heritage Hotel Queenstown have a hot tub?

Yes, this hotel has a spa tub.

Does Rendezvous Heritage Hotel Queenstown have a restaurant with a breakfast menu?

Yes, Rendezvous Heritage Hotel Queenstown serves buffet breakfast for a surcharge each morning at Mackenzies Restaurant.

Will Rendezvous Heritage Hotel Queenstown allow pets to stay for free?

No, pets aren't allowed at Rendezvous Heritage Hotel Queenstown.

Does Rendezvous Heritage Hotel Queenstown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Rendezvous Heritage Hotel Queenstown?

The closest major airport to Rendezvous Heritage Hotel Queenstown is Queenstown Intl. Airport (ZQN), which is 5.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Rendezvous Heritage Hotel Queenstown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy lake or garden views.

Does Rendezvous Heritage Hotel Queenstown host weddings?

Take advantage of the wedding venue at Rendezvous Heritage Hotel Queenstown if you plan to say "I do" during your trip.

Reviews

Rendezvous Heritage Hotel Queenstown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 594 out of 1010 reviews
Rating 8 - Good. 294 out of 1010 reviews
Rating 6 - Okay. 72 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 22 out of 1010 reviews

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Jun 2025

10/10 Excellent

Deepak

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here stunning views, cozy room, and a perfect location in Queenstown. The staff were super friendly and everything felt warm and welcoming!
Stayed 2 nights in Jun 2025

10/10 Excellent

carika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it!! Perfect for kids. Our boys loved the spa and pool so much!! Close to everything, lovely staff, super clean rooms. Just loved it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mathew

Stayed 4 nights in Jun 2025

8/10 Good

Kaylee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great long weekend stay in the family room. The place was clean but in need of an update. The fitness centre had great facilities and the kids loved the spa and pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room with a view had everything needed for a couple and the bed was comfortable. Close enough to walk to town but coming back there is a climb up the hill. Theres a great fish n chip shop just up the road.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

8/10 Good

Shanil

Traveled with family and small children
Liked: Cleanliness
2nd time staying here. Overall had a great stay. Spa and Sauna was great as always. Room needs some refurbishing. Always had moisture on the window. Needs some air circulation. My first morning for breakfast I had to wait more than half an hour to get my coffee. And when it did arrive they gave me a wrong type. Breakfast was average too. Overall happy with the stay.
Stayed 5 nights in Jun 2025

8/10 Good

HAOTSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Damon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was super comfortable and the bedroom area was nice. Unfortunately the bathroom was very outdated. Cracks in the tiles above the shower and very small towels. For a high end Hotel i eas expecting more
Stayed 3 nights in Jun 2025

10/10 Excellent

Simone

Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The price for the accommodation on expedia.com was in USD, even though the prices were set in NZD in the settings. We only found out that the price was in USD when paying for the accommodation.
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities
Sold as garden view but hotel dosnt have a garden. Staff happy to assist. Tv not working in first room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff so helpful location view facilities
Forest level 3 view from deck
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located outside of the town center with a great view of the lake.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing views! Looks exaclty like the photos! Infront of a bus stop perfect to go into town only a few stops and bus also takes you to the airport. Lovely restaurant at the hotel and a nice spa :)) will be back again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark Taupaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, sauna & spa
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin Jackson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa, sauna, pool and gym were perfect for ending each day with a good night soak and relax.
Stayed 4 nights in Jun 2025

10/10 Excellent

Coline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel facilities, it was pretty quiet when we stayed, really enjoyed the room, bed was super big and comfortable.
Stayed 3 nights in May 2025

6/10 Okay

Jesus Marcelino

Disliked: Amenities
.
Stayed 1 night in Jun 2025

4/10 Poor

Paschalis Baylon Chrismar, Pymble

Traveled with partner
Disliked: Staff & service
WiFi issues not advised before hand causing a missed important Zoom call. Cleaning staff nuisance despite Privacy sign & advised late checkout.
Stayed 12 nights in May 2025

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff!
Stayed 6 nights in May 2025

10/10 Excellent

Arief

Stayed 4 nights in May 2025

10/10 Excellent

Janice and Wayne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great room with view of the lake. We enjoyed the spa pool and will come back again in the future.
Stayed 2 nights in May 2025

8/10 Good

Sudhan, Napier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Clean and comfortable room.
Stayed 2 nights in May 2025

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