Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with a fitness center and a sauna
VIP Access

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Rooftop terrace
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room

9.0 out of 10
Wonderful
(38 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

Interconnecting Family Suite With Lake View

  • Sleeps 5

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About the neighborhood

Queenstown

Rendezvous Heritage Hotel Queenstown places you next to Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. This 175-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Steamer Wharf - 18 min walk - 1.0 mile
  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Queenstown Mall - 2 min drive - 1.0 mile
  • Skyline Queenstown - 2 min drive - 1.0 mile
  • Queenstown Gardens - 2 min drive - 1.2 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬20 min walk
  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Finz - ‬18 min walk
  • ‪Heritage Queenstown - ‬1 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown features an indoor pool, an outdoor pool, and a gym. Self parking is available for NZD 15 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 49-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, free newspapers, and free local calls are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 11:00 PM.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Are free cancellation options available at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Jan 8, 2026 start from $205.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Rendezvous Heritage Hotel Queenstown?

Based on positive ratings, guests enjoy the hotel's walkable location in Queenstown, and it's just steps from Mt Crichton Loop Track. You'll also find Lake Wakatipu and Steamer Wharf less than a mile away.

Will I be able to park at Rendezvous Heritage Hotel Queenstown?

Yes, covered parking is offered for NZD 15 per night. Accessible parking is also available for guests.

Does Rendezvous Heritage Hotel Queenstown feature a casino?

No, Rendezvous Heritage Hotel Queenstown doesn't have a casino.

Will I find an indoor pool at Rendezvous Heritage Hotel Queenstown?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from January until December.

What amenities will couples enjoy at Rendezvous Heritage Hotel Queenstown?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Rendezvous Heritage Hotel Queenstown?

Yes, guests can enjoy a spa tub at this hotel.

Does Rendezvous Heritage Hotel Queenstown have a restaurant with a breakfast menu?

Yes, Rendezvous Heritage Hotel Queenstown serves buffet breakfast for a surcharge each morning at Mackenzies Restaurant.

Will Rendezvous Heritage Hotel Queenstown allow pets to stay for free?

No, pets aren't allowed at Rendezvous Heritage Hotel Queenstown.

Does Rendezvous Heritage Hotel Queenstown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Rendezvous Heritage Hotel Queenstown?

The closest major airport to Rendezvous Heritage Hotel Queenstown is Queenstown Intl. Airport (ZQN), which is 5.8 mi away (12 minutes by car).

Can I book a room with a balcony at Rendezvous Heritage Hotel Queenstown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy lake or garden views.

Does Rendezvous Heritage Hotel Queenstown host weddings?

Take advantage of the wedding venue at Rendezvous Heritage Hotel Queenstown if you plan to say "I do" during your trip.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 286 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raheleh

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was generally clean, but we did find a piece of pasta left inside the electric kettle. I guess the previous guest had used it to cook pasta, and unfortunately the housekeeper hadn’t cleaned it properly. When I called to report it, I was expecting a more sincere apology from the receptionist. The next day, when we went out to explore the city and returned in the afternoon, our room still hadn’t been cleaned, even though we had left the “please clean the room” tag on the door. I had to call reception again to request housekeeping. To be fair, the housekeeping lady was very polite, efficient, and did an excellent job once she arrived. However, given the number of rooms on the floor, it seemed more staff were needed, as only one person had been assigned to cover them all. On the positive side, the hotel’s location was excellent. It wasn’t right in the busy city center, but also not too far — just about a 20-minute walk to the center, with a very pleasant walkway alongside. I personally didn’t try the hotel breakfast, but my sons did and they really enjoyed it.
Stayed 2 nights in Sep 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice area to stay. The rooms are clean and a good size. They stored our luggage for a day free of charge, as we stayed one night in Milford Sound and came back. The hotel has a small laundry room (3 washing machines and 2 dryers). It operates with NZ$2 coins. You can request them at reception. Parking costs NZ$15 per night, which could be included in the price, as they're not other options in the area to park.
Stayed 1 night in Sep 2025

10/10 Excellent

BLAIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a homely comfortable feeling.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bed was very worn out and springs gone on one side. Felt like falling out all night. The breakfast is very expensive for what you get. The pool/spa/sauna was a great feature but pool/spa are quite dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful walk to town centre, and the views were spectacular. Did not use the dine-in, but the ambiance was wonderful with the fireplaces. Fantastic winter stay!
Stayed 6 nights in Jul 2025

10/10 Excellent

Zac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property because I was attended a conference that was held here, I wouldn't have normally stayed here even know I know it is really nice but because I thought it was to far from town... I went for my morning walk/run and was surprised that it did not take me long to get to town or the gardens at all. 10 out 10 will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Warm, friendly, inviting - lovely vibes and great front of house staff
Stayed 3 nights in Aug 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent

Traveled with group
Liked: Amenities
Loved the spa , and the padded carpets in the rooms were really nice and cosy
Stayed 1 night in Aug 2025

10/10 Excellent

Nana

Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage has professional staff, excellent room service, spacious comfortable rooms, the whole experience was warm and accomodating. I had a perfect time.
Stayed 7 nights in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , quiet clean & friendly team
Stayed 1 night in Aug 2025

10/10 Excellent

Cade

Stayed 5 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome views and loved the onsite restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Traveled with partner
Disliked: Property conditions & facilities
Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone
Stayed 7 nights in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teegan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great easy 20 min walk if you ate unfit like me. Transport is available though.
Stayed 1 night in Aug 2025

8/10 Good

SHIRLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and its staff were excellent as was the food very highly recommend. Bed and rooms very comfortable. I skiid The Remarkables the bus picked up at hotel and dropped me back at end of day. Highly recommend this hotel
View from restaurant
Stayed 3 nights in Jul 2025

8/10 Good

Janet Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Once we finally got the right room the stay was great with amazing view to wake up to every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The hotel is ok, but clearly dated and often not convenient. For instance, arriving with 2 heavy suitcases, you need to make your way through heavy glass doors (yes, they don’t open automatically) and when you get to your section, you also need to make your way through tedious access doors. Not convenient for travellers at all. Another thing that I liked was the pool and spa area. The sauna was modern, although an outside shower for hygiene factors would be recommended, also accompanied with warning signs that you should always bring a towel to the sauna and take a shower after the sauna, before you go into the spa or the pool. Things I have unfortunately witnessed with other guests not doing properly.
Stayed 2 nights in Jul 2025