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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with a fitness center and a sauna
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
View from room
Exterior
1 bedroom, in-room safe, desk, blackout drapes
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Queenstown Beach
    ‪3 min drive‬
  • Place, Queenstown Gardens
    ‪8 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
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Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout drapes

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | 1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

1 bedroom, in-room safe, desk, blackout drapes

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Lake View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

1 bedroom, in-room safe, desk, blackout drapes

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
$163 nightly
The price is $188
Dec 9 - Dec 10
Total with taxes and fees
Holiday Inn Express & Suites Queenstown by IHG

About the neighborhood

Queenstown

Rendezvous Heritage Hotel Queenstown places you next to Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. This 175-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Queenstown Mall - 2 min drive - 1.0 mile
  • Skyline Queenstown - 2 min drive - 1.0 mile
  • Queenstown Beach - 3 min drive - 1.2 miles
  • Queenstown Gardens - 8 min drive - 1.9 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Pub On Wharf - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬20 min walk
  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Atlas Beer Cafe - ‬18 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown features an indoor pool, an outdoor pool, and a gym. Self parking is available for NZD 15 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 49-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, free newspapers, and free local calls are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Ramada by Wyndham Queenstown Central
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,000 reviews
$148 nightly
The price is $170
Dec 9 - Dec 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 11:00 PM.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Are free cancellation options available at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see near Rendezvous Heritage Hotel Queenstown?

Based on positive ratings, guests enjoy the hotel's walkable location in Queenstown, and it's just steps from Mt Crichton Loop Track. You'll also find Lake Wakatipu and Steamer Wharf less than a mile away.

Is there parking available at Rendezvous Heritage Hotel Queenstown?

Yes, covered parking is offered for NZD 15 per night. Accessible parking is also available for guests.

Does Rendezvous Heritage Hotel Queenstown feature a casino?

No, Rendezvous Heritage Hotel Queenstown doesn't have a casino.

Will I find an indoor pool at Rendezvous Heritage Hotel Queenstown?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from January until December.

Is Rendezvous Heritage Hotel Queenstown good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Rendezvous Heritage Hotel Queenstown?

Yes, guests can enjoy a spa tub at this hotel.

Does Rendezvous Heritage Hotel Queenstown have a restaurant with a breakfast menu?

Yes, Rendezvous Heritage Hotel Queenstown serves buffet breakfast for a surcharge each morning at Mackenzies Restaurant.

Will Rendezvous Heritage Hotel Queenstown allow pets to stay for free?

No, pets aren't allowed at Rendezvous Heritage Hotel Queenstown.

Are there connecting rooms at Rendezvous Heritage Hotel Queenstown?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Rendezvous Heritage Hotel Queenstown?

The closest major airport to Rendezvous Heritage Hotel Queenstown is Queenstown Intl. Airport (ZQN), which is 5.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Rendezvous Heritage Hotel Queenstown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy lake or garden views.

Does Rendezvous Heritage Hotel Queenstown host weddings?

Take advantage of the wedding venue at Rendezvous Heritage Hotel Queenstown if you plan to say "I do" during your trip.

Reviews

Rendezvous Heritage Hotel Queenstown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

Reviews

10/10 Excellent

Cade

Stayed 5 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome views and loved the onsite restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Traveled with partner
Disliked: Property conditions & facilities
Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone
Stayed 7 nights in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teegan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great easy 20 min walk if you ate unfit like me. Transport is available though.
Stayed 1 night in Aug 2025

8/10 Good

SHIRLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and its staff were excellent as was the food very highly recommend. Bed and rooms very comfortable. I skiid The Remarkables the bus picked up at hotel and dropped me back at end of day. Highly recommend this hotel
View from restaurant
Stayed 3 nights in Jul 2025

8/10 Good

Janet Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Once we finally got the right room the stay was great with amazing view to wake up to every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The hotel is ok, but clearly dated and often not convenient. For instance, arriving with 2 heavy suitcases, you need to make your way through heavy glass doors (yes, they don’t open automatically) and when you get to your section, you also need to make your way through tedious access doors. Not convenient for travellers at all. Another thing that I liked was the pool and spa area. The sauna was modern, although an outside shower for hygiene factors would be recommended, also accompanied with warning signs that you should always bring a towel to the sauna and take a shower after the sauna, before you go into the spa or the pool. Things I have unfortunately witnessed with other guests not doing properly.
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Amenities
Lake view room had amazing views. Room was great. Disappointing they charge you to park at the place you pay $400 a night.
Stayed 3 nights in Jul 2025

6/10 Okay

Eunjoo

Traveled with family
Liked: Cleanliness, staff & service
I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all day, the room still felt chilly, which made me wonder if the heater was too small for the room size. It was also extremely dry at night, making it hard to sleep; a humidifier would be a helpful addition. The pool water was too cold to use, and the jacuzzi was quite small and overcrowded — everyone had to sit very close together, which felt a bit uncomfortable. Lastly, I was a bit disappointed that breakfast and parking weren’t included in the room rate.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities
Great position, views, proximity to Queenstown and other areas, comfortable and the scale of the hotel makes it pleasant.
Stayed 6 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit confused about the parking, no parking available when we got back to our room and was told to park across the road but move it before 9am as it was council owned.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber-Janis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very clean, convenient location close to town centre, amazing views of Lake Wakatipu and The Remarkables, awesome facilities for families, great food in the restaurant and unbeatable customer service. We hope to stay with Rendezvous Heritage again in the future!
Stayed 6 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Extremely polite staff and extra helpful.Rooms were clean and well looked after
Stayed 1 night in Jul 2025

10/10 Excellent

Himanshu Manohar

Liked: Cleanliness, amenities, property conditions & facilities
Manager was helpful and accommodating
Stayed 4 nights in Jun 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emir

Stayed 9 nights in Jun 2025

10/10 Excellent

Xiao

Stayed 2 nights in Jul 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Devon, Hamilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time away. This hotel is highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location with the view. Helpful staff and made the stay pleasant and comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Would stay again if needed to be in the centre of Queenstown.
Stayed 5 nights in Jun 2025

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