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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

View from room
Lobby sitting area
Exterior
Breakfast, dinner served; British cuisine, alfresco dining
Breakfast, dinner served; British cuisine, alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
594 Frankton Road, Queenstown, 9348
  • Place, Frankton Beach
    ‪2 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Place, Kiwi Park
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, Multiple Beds, Lake View

View from room

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(10 reviews)
  • Lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Lake View

  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Lake View

View from room

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)
  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Queenstown

Holiday Inn Queenstown Frankton Road by IHG places you within 3 miles (5 km) of popular attractions like Queenstown Mall and Underwater Observatory. This 4-star hotel has 75 guestrooms and offers a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Frankton Beach - 2 min drive - 1.9 miles
  • Queenstown Mall - 4 min drive - 2.5 miles
  • Skyline Queenstown - 4 min drive - 2.8 miles
  • Kiwi Park - 4 min drive - 2.8 miles
  • Coronet Peak Ski Area - 16 min drive - 11.2 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬5 min drive
  • ‪“Life’s a Grind” Coffee - ‬5 min drive
  • ‪Cookie Time - ‬5 min drive
  • ‪Pedro's House of Lamb - ‬6 min drive
  • ‪Odd Saint - ‬5 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

At Holiday Inn Queenstown Frankton Road by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a hot tub, a conference center, and a business center.
Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,002 reviews
$110 nightly
The price is $127
May 22 - May 23
Total with taxes and fees
Holiday Inn Express & Suites Queenstown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is a free cancellation option available at Holiday Inn Queenstown Frankton Road by IHG?

Holiday Inn Queenstown Frankton Road by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road by IHG?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road by IHG on Jun 5, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Queenstown Frankton Road by IHG?

This hotel is located in Queenstown within a short 7-minute walk of Lake Wakatipu. You'll also find Queenstown Gardens and Queenstown Beach within a short drive.

Is there parking available at Holiday Inn Queenstown Frankton Road by IHG?

Yes, uncovered parking is offered for NZD 20 per day. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Holiday Inn Queenstown Frankton Road by IHG have a casino at the property?

No, Holiday Inn Queenstown Frankton Road by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Queenstown Frankton Road by IHG?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Holiday Inn Queenstown Frankton Road by IHG?

This lakeside hotel offers plenty of amenities for couples including an al fresco restaurant, couples/private dining, and a bar/lounge.

Does Holiday Inn Queenstown Frankton Road by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Holiday Inn Queenstown Frankton Road by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Queenstown Frankton Road by IHG serves buffet breakfast for a surcharge each morning at Seasons Restaurant + Bar.

Does Holiday Inn Queenstown Frankton Road by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Queenstown Frankton Road by IHG.

Does Holiday Inn Queenstown Frankton Road by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Queenstown Frankton Road by IHG?

The closest major airport to Holiday Inn Queenstown Frankton Road by IHG is Queenstown Intl. Airport (ZQN), which is 2.7 mi away (9 minutes by car).

Are there rooms with balconies at Holiday Inn Queenstown Frankton Road by IHG?

Yes, some guestrooms at this hotel offer a balcony/patio where guests can enjoy lake and mountain views.

Does Holiday Inn Queenstown Frankton Road by IHG offer wedding services?

Take advantage of the wedding venue at Holiday Inn Queenstown Frankton Road by IHG if you plan to say "I do" during your trip.

Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jorge, SAINT-LAURENT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Woke up under the weather and was extended a later check out. View was fabulous from our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Han Lin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality and service recovery
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicodemus

Stayed 2 nights in Jan 2026

10/10 Excellent

Raquel A

Liked: Cleanliness, amenities
Excellent service, staff, great breakfast & dinner
Stayed 7 nights in Dec 2025

10/10 Excellent

SAI VINAYAK VENKATESHA

Liked: Cleanliness, amenities, property conditions & facilities
Views, staff, facilities, cleanliness, modern, spacious, open
Stayed 4 nights in Jan 2026

2/10 Terrible

JIE

Traveled with family
Disliked: Cleanliness, staff & service, amenities
It is christmas season holiday, we organized and booking 3 adult and 2 kid holiday room.in August 2025 , booking including 2 people free breakfast . everything is smooth and normal and under schedule before we arrive hotel, the room can only have 2 double bed, receiptionist tell us we need to reconfirm before we arrive. and because we have 2 kid in group, 2 double bed is enough for 5 person. and 2 free breakfast is for kids not for adult, we think everything is upside down and not the same as describe in website. the receiptist threaten us if we not happy, we can cancel booking at 12:00 am , with no other option , we check in for 7 days stay, during 7 days stay, nobody fix the issue regarding no enough bed for sleep for 5. so one person have sleep in floor with sleeping bed . It is terrible feeling Queentown' scenery is so stunning on the other side, Holiday inn ' staff is so unreliable and mess management. the parking is very limited and unconvenient. the bedroom picture show here is much different from real room. what is disappoint this terrible 7 nights stay in this holiday inn I strongly suggest everybody open your eyes before you make booking.
Stayed 7 nights in Dec 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Better view than most places in Queenstown. Need bit better service replenishing at b'fast.
Stayed 2 nights in Jan 2026

8/10 Good

HARJINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was same every day, need some changes in menu, staff don't know how to set centerliased aircon, everything else was great
Stayed 6 nights in Dec 2025

8/10 Good

Chandrasekhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread. Great views of the lake from the restaurant
Stayed 1 night in Dec 2025

10/10 Excellent

Sivasubramani

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Nice view, easy check in
Stayed 2 nights in Dec 2025

10/10 Excellent

Charanjeet

Liked: Cleanliness, amenities, property conditions & facilities
What I like about this Hotel is that Staff is amazing from front desk to restaurant staff. Lady name Mu in restaurant was amazing. She is a great person always smiling and kind.
Stayed 5 nights in Dec 2025

6/10 Okay

Graham

Traveled with family
Liked: Cleanliness, staff & service
Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean.
Stayed 2 nights in Nov 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
Stayed 1 night in Nov 2025

8/10 Good

Ro Sainimere

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

Primrose

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 3 nights in Oct 2025

6/10 Okay

Marilyn

Traveled with group
need transport to go anywhere?
Stayed 1 night in Sep 2025

10/10 Excellent

Salote, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piece & quiet
Stayed 4 nights in Oct 2025

4/10 Poor

Chiu Shu

Traveled with family
Disliked: Cleanliness
Cleaning not ok
Stayed 4 nights in Oct 2025

8/10 Good

Jeffery

Stayed 4 nights in Oct 2025

6/10 Okay

Kylie

Traveled with family
Liked: Cleanliness, staff & service
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
Stayed 2 nights in Sep 2025

6/10 Okay

Veeko

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
nice view room
Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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