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Holiday Inn Queenstown Frankton Road by IHG

4.0 star property
Lakefront hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

View from room
Meeting facility
Breakfast, dinner served; British cuisine, alfresco dining
Exterior
Breakfast, dinner served; British cuisine, alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Gym
  • Bar

Explore the area

View in a map
594 Frankton Road, Queenstown, 9348
  • Place, Queenstown Mall
    ‪5 min drive‬
  • Place, Skyline Queenstown
    ‪5 min drive‬
  • Place, Kiwi and Birdlife Park
    ‪5 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Room, Multiple Beds, Lake View

View from room

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Lake View

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Resort view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

View from room

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Queenstown

Holiday Inn Queenstown Frankton Road by IHG places you within 3 miles (5 km) of popular attractions like Queenstown Arts Centre and Queenstown Mall. This 4-star hotel has 75 guestrooms and offers a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Queenstown Gardens - 4 min drive - 2.3 miles
  • Queenstown Mall - 5 min drive - 2.5 miles
  • TSS Earnslaw Steamship - 5 min drive - 2.5 miles
  • Skyline Queenstown - 5 min drive - 2.8 miles
  • Kiwi and Birdlife Park - 5 min drive - 2.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 10 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬5 min drive
  • ‪Speight's Ale House - ‬5 min drive
  • ‪Boatshed Café - ‬3 min drive
  • ‪Sherwood Restaurant - ‬3 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

Lakefront hotel with a 24-hour fitness center and a sauna
At Holiday Inn Queenstown Frankton Road by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, a conference center, and a business center.
Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is a free cancellation option available at Holiday Inn Queenstown Frankton Road by IHG?

Holiday Inn Queenstown Frankton Road by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Queenstown Frankton Road by IHG?

This hotel is located in Queenstown within a short 7-minute walk of Lake Wakatipu. You'll also find Queenstown Gardens and Queenstown Beach within a short drive.

Will I be able to park at Holiday Inn Queenstown Frankton Road by IHG?

Yes, uncovered parking is offered for NZD 20 per day. Accessible parking is also available for guests.

Does Holiday Inn Queenstown Frankton Road by IHG have a casino at the property?

No, Holiday Inn Queenstown Frankton Road by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Queenstown Frankton Road by IHG?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Holiday Inn Queenstown Frankton Road by IHG a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant with al fresco dining, and private dining.

Does Holiday Inn Queenstown Frankton Road by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Queenstown Frankton Road by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Queenstown Frankton Road by IHG serves buffet breakfast for a surcharge each morning at Seasons Restaurant + Bar.

Does Holiday Inn Queenstown Frankton Road by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Queenstown Frankton Road by IHG.

Does Holiday Inn Queenstown Frankton Road by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Queenstown Frankton Road by IHG?

The closest major airport to Holiday Inn Queenstown Frankton Road by IHG is Queenstown Intl. Airport (ZQN), which is 2.7 mi away (10 minutes by car).

Can I book a room with a balcony at Holiday Inn Queenstown Frankton Road by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Does Holiday Inn Queenstown Frankton Road by IHG offer wedding services?

Take advantage of the wedding venue at Holiday Inn Queenstown Frankton Road by IHG if you plan to say "I do" during your trip.

Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 384 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aabied

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaghayegh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay..Friendly Staff
Stayed 1 night in Jul 2025

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location of the hotel
Stayed 4 nights in Jul 2025

8/10 Good

Zabina

Traveled with family
Liked: Cleanliness, amenities
Location was amaozkng with lake view, cutomer service excellent with very accommodative employees. Cleaness of bathroom needs more thorough..the tiles and edges need xleaning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jigar

Stayed 3 nights in Jun 2025

10/10 Excellent

wasani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Staff were friendly and the room was claen
Stayed 1 night in Jun 2025

6/10 Okay

Precious

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.
Stayed 2 nights in Dec 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.
Stayed 1 night in Apr 2025

8/10 Good

Christine Smith

Stayed 3 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy.
Stayed 1 night in Mar 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Leslie Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out well for our short stay
Stayed 1 night in Mar 2025

8/10 Good

Sally

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room with a comfortable bed and a great view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

6/10 Okay

Wesley

Liked: Staff & service, amenities, property conditions & facilities
Photo shown a nice lake view and balcony. Mentioned a Queen side bed. No mention of parking charges. Found it to be a low level outhouse away from the main building, with two single beds. Not as luxurious as the photos shown.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.
Stayed 1 night in Jan 2025

10/10 Excellent

Yu, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.
Stayed 2 nights in Jan 2025

6/10 Okay

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Its was expensive for small place.
Stayed 6 nights in Jan 2025

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