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Garden Court Suites And Apartments

4.5 out of 5.0

Recent guest reviews

I stayed here along with my family for 3 nights from 25th to 28th October. The property provides you all that is required and very nice. The staff is very helpful. Check in was done within a couple of minutes and so was the checkout. These service apartments provide housekeeping on a daily basis. The beds in our two bedroom courtyard apartment were very clean and comfy. Both rooms provided a fantastic view of the sorrounding mountain range and lake. It was a delightful experience to wake up every morning to splendid views. The spa in the bathroom was amazing and provided much needed relief at the end of the day. Very close to the lakeside. Peaceful and quiet and provide privacy while providing quality service. Staff very helpful and prompt in providing resolution. They allowed us a late check-out which was very helpful and keep our baggage at the reception as flight was late afternoon. All in all a very good property

We had booked a 2 bedroom balcony apartment, which was ideal for 4 people. The place had great facilities including a music system ,washing machine ,dryer and a good amount of crockery and cutlery. The room had a good view of the mountains and the lake . A short walk from the hotel into the main city was added bonus. The staff was welcoming and extremely hospitable . Will definitely love to go back and stay here again and would recommend this place highly.

Nice clean tidy place. Air-conditioning was fairly sporadic and hard to work out. Otherwise good place to stay and good value for money and location as only a short walk to town. We would stay here again.

Very clean, warm & spacious self-contained one bedroom apartment. On bus route. Easy walking distance to Queenstown. Check-In was friendly & efficient. In fact, all our contact with staff was pleasant. We requested a quiet room at the back & away from the road & were rewarded with a beautiful view of the lake & surrounding mountains. The scenery drew us in & we never tired of the view which was constantly changing. The mountain peaks of The Remarkables couldn't be ignored - not in the soft haze of early morning, nor in the sharp bright sun of midday, even the grey shadowy mist of rain clouds couldn't dim their majesty. And in silhouette on a moon-lit night - Wow!

Overall, we (3 adults) reasonably enjoyed our 1-week stay here in late August 2017 (sorry, this review is a few weeks late!). I think we enjoyed it because we really didn't spend that much time in the apartment! We were out and about exploring beautiful Queenstown - it has the most spectacular views, no matter which part of town you are. For us, the most positive features of this accommodation were: 1) the super-friendly staff in the reception office (they were always very happy to answer queries and provide directions/advice, etc) 2) the location: this apartment complex is situated on the top of the hill on Frankton Road. It is directly across the road from both the Copthorne and Millenium Hotels, which is super-handy if you are attending a conference (since most Queenstown-based conferences are held at these hotels). There is a major bus stop across the road (outside the Millenium Hotel) which serves as a key pick-up point for many of the day-tour coaches/buses (for example, coaches going to Milford Sound or to the ski fields or the regular bus to head out to Arrowtown). There is a bus-stop outside Garden Court itself - right at the driveway - so you can catch the bus into the main streets of Queenstown. Having said that, it is only a short 5-10 minute walk down the hill into the main part of Queenstown - you can walk straight down Frankton Road OR slightly off-course via the Queenstown Park (which is a lovely walk - the reception staff will be only too happy to give you a map and directions, but it's pretty easy really). If you are not a good walker or have mobility issues, please note that the walk back to the apartments is largely uphill all the way - wear comfortable shoes with good grip, especially in winter time when the snow makes the walk a little more difficult and slippery. One of the perks of being on top of the hill is that you are more likely to get a lovely view of Queenstown - our apartment had a beautiful outlook onto The Remarkables (the alps) and the lake. Sunrises and sunsets were amazing when the weather was clear! It was mesmerising ..... However, I would not book accomodation in Queenstown on the basis of having a view from your room. There is no need. Once outside your room/accommodation, there are spectacular views all around - enjoy the views when you go out (you won't see the views when you are sleeping anyway). Now, some slightly less positive things for you to note if you plan to stay here. First, given the location, it can be a little noisy depending on which part of the complex you are staying in. Anything toward the front of the complex, facing Frankton Road, will get a lot of road noise (Frankton Road gets quite busy, with coach buses touring from early morning to late at night). If you are a light sleeper, request an apartment at the back of the complex ON A TOP FLOOR. We stayed at the back of the complex - which meant less road noise. However, we were on the lower level - there was an apartment above us and we heard the residents every movement - every step, very cupboard door opening, every flush of the toilet etc. Also, on the lower level you are more likely to be affected by the noise from cars coming in and out of the carpark (and car headlights shining in to your bedroom window). Another issue to note is that the 1-bedroom apartment was actually quite small (for those who regularly stay in serviced apartments - which I do quite a lot - this is comparatively very small). This apartment felt more like a studio, not a proper 1-bedroom apartment. There is one small living space which houses the kitchenette, dining table, lounge area (the foldout sofabed). The furniture is awkwardly arranged - the dining table is directly in front of the television. If you need to use the sofabed, you must move the coffee table and side-chairs to the corners of the room, so there is no room for people to sit and watch television. And once you've made up the sofabed, you will not want to go through the effort of closing and opening it up again each night of your stay - it is quite a hassle! There was a separate small bedroom with 2x twin beds and nothing else. There was practically no storage in the bedroom. The only storage for your clothes and/or suitcases was a less than 1-metre wide alcove just outside the bedroom and bathroom (technically, this would be the laundry space - there was a washing machine and dryer there - we couldn't use the dryer - it was covered with some sort of residue). Back to the storage - the storage alcove contained 1x hanging rod (& a handful of hangers) which was only useful for shorter items of clothing - the space was not long enough for long trousers/pants/skirts/coats. At the bottom of the alcove, there were 2-drawers. Overall, it was not enough space for even 1 person in winter if you need to store your winter coats, jumpers, boots, and luggage. There 3 of us in this apartment - we were mostly storing our clothes in our suitcases on the floor. Staying on the storage theme, the bathroom was also not designed for more than 1 person to use during their stay. The countertop is very small (ladies - your make-up bags will not fit!). There was also only 1x hook to hang towels or robes - there was nowhere to hang wet towels - this drove us crazy. We ended up buying some over-door hooks to deal with this problem (only a few dollars in a discount store in the Queenstown mall), but there was only 1 door where we could hang them on anyway! Whilst on the subject of the bathroom - it is quite outdated and not that functional. The shower screen is very small and leaks water - the bathroom became a wet room each time someone had a shower. The heater is also very archaic (from another era!), but surprisingly worked very well in terms of heating up the bathroom (and you will need to heat it in winter). The ventilation fan, however, did not work well at all - the bathroom steamed up each time - expect the mirror to stay fogged up for quite some time after a shower. This is a problem when trying to get ready to go out - the bathroom mirror is the only mirror in the entire apartment. One other issue that bothered us a little was the flooring - specifically, the squishy noise made every time you walked on it. There was a strip of laminate flooring along the kitchenette cabinets and tiles on the bathroom floor. It seems that whatever the cleaners are using to mop these hard surface floors is not being rinsed off properly - the cleaning residue makes the floor quite sticky and creates that squishy noise! We ended up wiping it down ourselves with paper towels. So, for us, the comfort of being in an apartment was not really there at all - it felt just like being in a cramped hotel room. This was hugely disappointing. In terms of amenities, the kitchenette was quite well appointed - there was a basic ceramic-top electric stove plus oven, microwave, small fridge, kettle, and equipment (cutlery, serving ware, saucepans, etc). It was functional enough, but please note that there are limited supermarkets in the centre of Queenstown itself (the nearest is probably a 10-15 minute walk up and down the Franktown Road Hill). Like everything in Queenstown, groceries in these supermarkets are quite pricey and limited in variety (it is all designed to make you eat out at the numerous Queenstown restaurants!). Given the costs and distance to the supermarket, you may not want to buy groceries to do your own cooking! It's probably only worth it if you are driving in from another town and have stocked your car up with groceries. Overall, we were a little disappointed by the functionality of the apartment - not what we were expecting, especially for the price. However, there were some very positive aspects such as the location (for getting around) and the helpfulness of the staff, which made the stay more pleasurable. We enjoyed Queenstown so much that we almost 'got over' the disappointment of the accommodation itself. My tip for anyone staying in Queenstown is to plan and book early so that you can get the accommodation you need at the price you can afford. Queenstown is a popular resort town, especially in winter - and can be very expensive.

My family of three one bedroom apartment worked well for us, Great having washing machine and dryer next to bathroom, clean well equipped kitchen, very clean bathroom, Easy to find. walking distance to centre of Queenstown for snow bus also ski bus service drops you outside Apartment. We had a room at rear of block very quiet. with undercover parking.Friendly staff, room refreshed everyday.

We were two adults and two teenagers in a two bedroom, 2 and a half bathroom apartment. Three TVs kept everyone happy. Well set up kitchen with dishwasher and plenty of pots and pans, etc (if you really wanted to cook). On site guest laundry (only $2 per wash)! Serviced every day - and great staff to do that. We will be back next year.

Stayed here for 2 nights...but were booked for 3. We left early and went to Te Anau for a better sleep and it was halfway to Milford Sound where we were heading at any rate. The accommodation was ok and a close enough walk to downtown Queenstown, however, the 'usually quiet' road at night time was exactly the opposite! If you do stay here...ask for rooms well away from the highway or stay out for the night! Parking is also very tight for any larger vehicle

We stayed here for the weekend it was really cold in QT, but these rooms are so well heated, we had a warm and well appointed room which also had underfloor heating in the bathroom that had both a shower and bath. All services were of the highest level, there is a spa on site, we were in 108 which had a lake view 217 is a story above so a better view, 410 - 421 are all lake side if you want a view. Continental breakfast is an option but we walked to town just 5 min away. this place has everything and the highest quality clearing we will always stay here, over a hotel at double the rate.

The people were amazing, my plans changed last minute and they were able to accommodate - had to shuffle around different rooms but they were both great. The one bedroom apartments were lovely had everything I needed!

41 Frankton Road Queenstown

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Queenstown City Centre within a 5-minute walk of St Josephs Parish, Garden Court Suites And Apartments is within a 15-minute stroll of Arrow River. This 54-room, 4.5-star apartment has free in-room WiFi along with free self parking and a spa tub. It's near the airport and also a short walk from Church of St Peters and Queenstown Arts Centre.


Continental breakfast is offered for a fee each morning from 7 AM to 10 AM.


Garden Court Suites And Apartments's 54 apartments provide microwaves, refrigerators, and free newspapers. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Apartments also include ironing boards.

Property features

At Garden Court Suites And Apartments, guests have access to a spa tub, free WiFi in public areas, and free newspapers. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski apartment include laundry facilities and a garden.

Room options

Studio Suite

King 1 | Sleeps 3

Standard Apartment, 1 Bedroom, Courtyard Area

King 1 | Twin 2 | Sleeps 4

Standard Apartment, 1 Bedroom, Balcony

King 1 | Twin 2 | Sleeps 4

Standard Apartment, 2 Bedrooms, Courtyard Area

King 2 | King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 465 reviews