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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Hotel in Queenstown with a fitness center and a 24-hour front desk

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room
Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV
Exterior
Breakfast served, local cuisine
Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Beach
    ‪10 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

Superior Room, 2 Queen Beds, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.2 out of 10
Very good
(36 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(34 reviews)
  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(22 reviews)
  • 366 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)
  • 474 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Copthorne Hotel & Apartments Queenstown Lakeview is within a 10-minute stroll of sights such as St Josephs Parish and Queenstown Gardens. This 85-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Queenstown Gardens - 8 min walk - 0.5 miles
  • Queenstown Beach - 10 min walk - 0.6 miles
  • Queenstown Mall - 11 min walk - 0.6 miles
  • TSS Earnslaw Steamship - 15 min walk - 0.8 miles
  • Skyline Queenstown - 20 min walk - 1.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬11 min walk
  • ‪Speight's Ale House - ‬11 min walk
  • ‪Odd Saint - ‬11 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Hotel in Queenstown with a fitness center and a 24-hour front desk
At Copthorne Hotel & Apartments Queenstown Lakeview, guests have access to a gym, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a meeting room, a library, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is a free cancellation option available at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Copthorne Hotel & Apartments Queenstown Lakeview?

This hotel is situated in Queenstown City Centre within a 10-minute walk of Queenstown Gardens, Queenstown Beach, and Queenstown Ice Arena. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Will I be able to park at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, covered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Copthorne Hotel & Apartments Queenstown Lakeview include a casino?

No, Copthorne Hotel & Apartments Queenstown Lakeview doesn't have a casino.

Is there an indoor pool at Copthorne Hotel & Apartments Queenstown Lakeview?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Copthorne Hotel & Apartments Queenstown Lakeview a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, guests can enjoy a spa tub at this hotel.

Does Copthorne Hotel & Apartments Queenstown Lakeview feature a restaurant that includes a breakfast menu?

Yes, Copthorne Hotel & Apartments Queenstown Lakeview serves buffet breakfast for a surcharge each morning at Hillarys Restaurant.

Does Copthorne Hotel & Apartments Queenstown Lakeview allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel & Apartments Queenstown Lakeview.

Are there connecting rooms at Copthorne Hotel & Apartments Queenstown Lakeview?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Copthorne Hotel & Apartments Queenstown Lakeview?

The closest major airport to Copthorne Hotel & Apartments Queenstown Lakeview is Queenstown Intl. Airport (ZQN), which is 4.1 mi away (7 minutes by car).

Are there rooms with balconies at Copthorne Hotel & Apartments Queenstown Lakeview?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy lake or mountain views.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 406 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Traveled with family
Liked: Staff & service, amenities
Staff were good, rooms overlooking the lake get a lot of road noise but great view. Maintenance is not high on the priority list, cupboard doors falling apart, window locks hanging by 1 loose screw. On the good side it is just 5 minutes to the centre of town and there is a bus stop out front if you needed it.
Stayed 2 nights in Oct 2025

6/10 Okay

ABILASH

Traveled with family
Liked: Cleanliness, staff & service
Location was good
Stayed 1 night in Sep 2025

10/10 Excellent

Frances, Invercargill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four adults stayed in the 2 bedroom apartment for 1 night. What a great stay we had. The young lady that served our drinks and dinner was really friendly and we had breakfast there and who was there was the same young lady what a trooper she is, well done gerl. We will be back. Thank you for your hospitality.
Stayed 1 night in Oct 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness, staff & service
Close to township, very clean. The hotel is tired however the room was very clean and no concerns
Stayed 1 night in Sep 2025

8/10 Good

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Just my room not have any drinking water facility like jug and glasses.
Stayed 3 nights in Sep 2025

4/10 Poor

Ayla

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had black mold on the walls close to windows, the bathrooms also had mold that had tried to be re-covered by paint, there was also old hairs that were not ours on the walls. We told the reciption staff about our mold and they replied with “oh okay” no apologies or compensation. Very disappointed will not be back
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel is very tired and in need of some renovations. We were by the road in room 106 and it was very loud on the road with two young children throughout the night. The staff were extremely inattentive in all areas, reception, the bar and breakfast. The only saving grace was a great price on the room and the proximity to town.
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. The rooms are in need of a refurb but staff were lovely and easy location
Stayed 2 nights in Sep 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is just a bit outdated, but everything else is a 5/5.
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Munirah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Free parking (dependent on availability), and a great view from the room. Staff was amazing too! Very accommodating and friendly. Will be back here again!
Stayed 3 nights in Aug 2025

6/10 Okay

Chris

Stayed 2 nights in Aug 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & room pleasant with lovely views. Close to the town centre but uphill walk back. Daily room clean was wonderful to come back to after a busy day. Breakfast was disappointing. Had to ask for things to be topped up even though it was early & it was barely warm. Only ate there once.
Stayed 6 nights in Jul 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Asif

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

6/10 Okay

petru

Liked: Staff & service
Need renovations
Stayed 1 night in Aug 2025

8/10 Good

Feona

Traveled with partner
Liked: Cleanliness, staff & service
The proximity to the town centre was great, however the hotel is a little tired and could do with a spruce up. Is clean and tidy though.
Stayed 6 nights in Jul 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, just outside the towncentre
Stayed 4 nights in Jul 2025

2/10 Terrible

Ketan

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good location. Room condition is ok but bathroom need some renovation specially shower flow is very slow and hard take proper bath.
Stayed 4 nights in Jul 2025

8/10 Good

Kesha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely view, lovely staff, free parking available, and short walk into town. Shower pressure a bit low.
Stayed 4 nights in Jul 2025

8/10 Good

MIchael

Liked: Cleanliness, staff & service
Shower was old and mixer needed replaced - either scalding or freezing water - would have been dangerous for children Bed nice and comfy and room spacious and clean just old
Stayed 2 nights in Jul 2025

10/10 Excellent

Niharika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location on Frankton road. Rooms were spacious quiet and warm. Car parking is free.
Stayed 1 night in Jun 2025

10/10 Excellent

Lifesgood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here in the Copthorne Appartments catered to our family of 5 easily. Ammenities were great staff were very helpful and friendly loved that there was a bar and restaurant on site available every day in the afternoons. Close to town enjoyable walk. Thank you to all the staff for making this trip easy non stressful and relaxing.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan, Palmerston North

Traveled with family and small children
Good location
Stayed 4 nights in Jun 2025

8/10 Good

Ying

Stayed 4 nights in Jun 2025