Azur Luxury Lodge5.0 out of 5.0
Recent guest reviews
Absolutely the most amazing place we've ever stayed, the Azur is a collection of villas on a secluded hillside facing the lake and mountains beyond just on the outskirts of Queenstown. We've never stayed at a place with this level of service from dining reservations, to transportation arrangements to unloading and unpacking our luggage for us in the five minutes it took to walk from the lobby through the gathering hall and out to our cabin. We were gobsmacked and that was just in the first few minutes after arriving. It just kept getting better from there as we had whatever-we-wanted in place of a menu for breakfast and a fridge stocked with local delicacies. We seriously couldn't get over the service or the views! The bathroom was a truly special experience with a free-standing tub in front of a huge window that opened to the outdoors giving uninterrupted views of the lake and mountains. Can't rave enough about this place.
Four days at Azur in magnificent surroundings and being attended to by the charming young men and women from different parts of the globe just has to be the ultimate experience! Everything you could possibly wish for is provided, nothing is too much trouble and done with a smile and a minimum of fuss. Whether it be an airport transfer, a ride in or out of town, a cup of coffee, a suggestion for an activity, a walking track map,a restaurant, it is all professionally handled. Breakfasts are literally" whatever u fancy", afternoon tea treats are freshly made each day as are pre dinner canapés. Comfortable beds, great showers and beautifully appointed rooms , what more could one ask for.... and its all here at Azur.
Another late review for May 2016. Views at the lodge are spectacular and so are the rooms. Service, so, so. Sometimes good, lots of mistakes in our booking which resulted on missing a jet boat ride n embarrassing moment when we told we had been provided the wrong voucher for our Milford trip. Forced friendliness at times which was quite obvious. Breakfast n canapes are delish n top notch! Some sort of guidance for breakfast would be nice especially for those not morning ppl. Situated a little away from town but they provide a driver to take u in n out of town. They also provide delivery dinner service for a surcharge. Overall nice for a one off.
We leave tomorrow sad to say.The level of service is pretty much unmatched.The personal chef makes breakfast to order that is served in your room or the the really nice common rooms.Elvis the little dog is around to greet you at the door.They drive you to town etc. Please have them drop you at Vknow the neighborhood restaurant to get a taste of the local food and drink....plus you can pet the waitresses border collie puppy.
I stayed here a night and found Azur excellent. The rooms are huge and beautiful, all have a view that is just stunning. The staff was very friendly, helpful and attentive. It is a few mins drive from the city centre but the staff will drive you into town and back for free, very handy if you want to use the gym (which you can use for free) or go out for dinner and have a few drinks. I would come back to stay again for sure.
Our stay at Azur was immensely comfortable, yet ultra luxurious and relaxing as well. The staff was extremely attentive, but also warm and not pretentious in the least. The cakes with tea everyday are homemade daily and canapés and cocktails were delicious as well! All of our known and unknown wishes were met. I became very ill unexpectedly one night and the staff, particularly Lizzy, jumped to my aid (as they did with any of our needs/requests) and ran to a pharmacy to get medicine and warm water bottle. Lizzy and the rest of the staff were great, but Lizzy particularly was sweet, kind, and attentive.
Gavin and all the staff at Azur (including Elvis) were simply wonderful! There was nothing overlooked, no aspect of our stay that could have been any better (well, except for the weather which was rainy our entire visit). The villas at Azur are very well laid out, the beds very comfortable. We took advantage of the car service provided by Azur and never had to wait long at all for them to come get us from town, no matter what time of day! Breakfast is included with you stay and while you won't find a menu per se, they can make most anything. Well worth the price of admission! Thank you Azur!
The Azur Lodge strives to be unique in both location and service - and boy, do they deliver! Over the years we have stayed at quite a few so called top notch resorts (such as Jade Mountain, Can Simoneta and the likes) but Azur really stands out from the crowd for the level of service they deliver and the feeling of comfort and welcomeness they convey to their guests. This is truly an outstanding and excellent little pearl (only 9 private villas) run by a very competent manager (Gavin) who is also highly respected and regarded by his staff (so they tell me) which results in happy people working there delievering an outstanding experience for their guests - and always carrying a smile ;-). Needless to say that the location, the view from your terrace (and all over in queenstown) and from your private bathroom jacuzzi are mind blowing. Amongst the most remarkable - even though admittingly very simple - service tasks you come to enjoy is the free taxi service which brings you to any place in queenstown and also picks you back up with no extra charge. This includes multiple trips a day and even trips to run errands and for bar and restaurants bookings with no waiting time whatsoever. Even in the little things you are quite used to from a top notch ressort like laundry service (always same day) and the likes Azur manages to raise the bar. And the list of admirable executed services/little things goes ever on from in Villa Breakfast/Dining, to weather checks for your booked trips, arranging alternative trips and/or bookings, the quality of complementary free drinks, cocktails, wines and canapes for afternoon / pre-dinner service, the number of language the staff speaks, etc. I could go on for quite a bit longer here, but I think you will get the gist... Suffice to say we enjoyed our stay and will reccomend this place to our friends and family without hesitation. Thanks to Gavin and his team for making us feel so welcome!!!
This is one of the best boutique hotels that I have been to. It has an amazing location with outstanding views of the lake and mountains that you wake up to each day. The thing that shines is the extremely personalized service and attention that each and every staff member gave us and made is feel like VIPs. The staff go out of their way to make sure that you are comfortable and taken care of. If you are looking for intimate luxury, Azur is the best choice.
Wow wow wow! I am happy I had booked some activities before I walked to the room... because w that view I did not want to move out...really a poster the team did wonders to serve us best meals and free transports to town and airports amazing!
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Fernhill, Azur Luxury Lodge is within a few miles (5 km) of sights such as SKYCITY Wharf Casino and Steamer Wharf. This 9-room, 5-star bed & breakfast has conveniences like free in-room WiFi, free self parking, and a free airport shuttle. On a lake, the B&B is also close to TSS Earnslaw Steamship and Creative Queenstown Arts & Crafts Market.
Free full breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All 9 air-conditioned rooms provide fireplaces, balconies, and minibars. Guests can expect free WiFi and 32-inch LED TVs with DVD players and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are other standard amenities.
Azur Luxury Lodge offers a health club, a spa tub, and free WiFi in public areas. There's free parking and a free airport shuttle. A multilingual staff is on hand to assist with tours/tickets and securing valuables. Other amenities at this luxury bed & breakfast include a computer station and express check-out.
Reviews from Trip Advisor
98% of guests recommend this hotelTotal of 297 reviews