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Novotel Queenstown Lakeside places you next to Williams Cottage and Church of St Peters. This 4-star hotel has 273 rooms and welcomes guests with a restaurant, a fitness center, and a spa tub. It's in central Queenstown and also a short walk from Queenstown Mall and Toi o Tahuna.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


All of Novotel Queenstown Lakeside's 273 rooms are air-conditioned and have an array of amenities, including balconies or patios, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 21-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Free newspapers, laptop-compatible safes, and phones are also standard.

Property features

Guests staying at Novotel Queenstown Lakeside enjoy a fitness center, a spa tub, and free WiFi in public areas. Valet parking is available for NZD 20.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a meeting room, a computer station, and express check-in.


  • Free WiFi in public areas
  • Onsite dining
  • Fitness center
  • Concierge services

Hotel Amenities

Hotel Amenities

Novotel Queenstown Lakeside features a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 646 square feet (60 square meters) include a meeting room. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and ski storage. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Queenstown Lakeside has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 273 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Restaurant 
  • Free newspapers in lobby 
  • Express check-out 
  • Fitness facilities 
  • Designated smoking areas 
  • Free WiFi 
  • Computer station 
  • Designated smoking areas (fines apply) 
  • One meeting room 
  • Luggage storage 
  • Express check-in 
  • Concierge services 
  • Parking (limited spaces) 
  • Valet parking (surcharge) 
  • Picnic area 
  • Safe-deposit box at front desk 
  • Year Built 1988 
  • Conference space size (feet) - 646 
  • Offsite parking discounted rates available 
  • Ski passes available 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Multilingual staff 
  • Porter/bellhop 
  • Conference space size (meters) - 60 
  • Ski storage 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( NZD 10 per night ), Wired internet access ( NZD 10 per night )

Available in some public areas: Free WiFi


Valet parking (surcharge), Parking (limited spaces), Offsite parking discounted rates available

Room Amenities

Novotel Queenstown Lakeside offers 273 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Queenstown hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pay movies 
  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Shower/tub combination 
  • Hair dryer 
  • Iron/ironing board 
  • Satellite TV service 
  • Desk 
  • In-room safe (laptop compatible) 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Daily housekeeping 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room childcare (surcharge) 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Snowmobiling nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Segway rental/tour nearby 
  • Rock climbing nearby 
  • Ziplining nearby 
  • Boat tours nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the hotel:
  • Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 32.00 for adults and NZD 16.00 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 20.00 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Lakeside Novotel
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars and is displayed on this page as 4.0 stars.

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