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Hotel St Moritz, Queenstown - MGallery

5.0 star property

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Photo gallery for Hotel St Moritz, Queenstown - MGallery

Daily buffet breakfast (NZD 45 per person)
Meeting facility
Miscellaneous
Outdoor spa tub
Guest Room, Balcony, Lake View | Premium bedding, down comforters, in-room safe, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
10-18 Brunswick Street, Queenstown, 9348
  • Place, TSS Earnslaw Steamship
    ‪5 min walk‬
  • Place, Kiwi and Birdlife Park
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Garden View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Lake View

Guest Room, Lake View | Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room

9.6 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite (Alpine)

8.0 out of 10
Very good
(9 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine) | Premium bedding, down comforters, in-room safe, laptop workspace

Suite, Balcony, Lake View (Alpine)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Garden View

Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View | Premium bedding, down comforters, in-room safe, laptop workspace

Guest Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Hotel St Moritz, Queenstown - MGallery is within a 5-minute walk of sights such as Lake Wakatipu and SKYCITY Wharf Casino. This 142-room, 5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 7 min walk - 0.4 miles
  • Kiwi and Birdlife Park - 7 min walk - 0.4 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Saigon Kingdom - ‬4 min walk
  • ‪Finz - ‬4 min walk
  • ‪Mrs. Ferg Beach Street - ‬6 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

At Hotel St Moritz, Queenstown - MGallery, guests have access to a gym, 2 hot tubs, and free WiFi in public areas. Self parking is offered for NZD 40 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, espresso makers, and free newspapers are also available. Housekeeping is available on request.
2 hot tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 80.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22.50 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Is a free cancellation option available at Hotel St Moritz, Queenstown - MGallery?

Hotel St Moritz, Queenstown - MGallery offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel St Moritz, Queenstown - MGallery?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Hotel St Moritz, Queenstown - MGallery on Apr 13, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel St Moritz, Queenstown - MGallery?

This hotel is situated in Queenstown City Centre, just steps from SKYCITY Wharf Casino, and within a 10-minute walk of Lake Wakatipu and Steamer Wharf. You'll also find TSS Earnslaw Steamship and Queenstown Beach less than a mile away.

Is there parking available at Hotel St Moritz, Queenstown - MGallery?

Yes, secured parking is offered for NZD 40 per night. Accessible parking, electric car charging, and bicycle parking are also available.

Does Hotel St Moritz, Queenstown - MGallery feature a casino at the property?

No, Hotel St Moritz, Queenstown - MGallery doesn't have a casino.

Is there an indoor pool at Hotel St Moritz, Queenstown - MGallery?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What amenities will couples enjoy at Hotel St Moritz, Queenstown - MGallery?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Does Hotel St Moritz, Queenstown - MGallery have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Hotel St Moritz, Queenstown - MGallery have a restaurant with a breakfast menu?

Yes, Hotel St Moritz, Queenstown - MGallery serves buffet breakfast for a surcharge each morning at Lombardi Restaurant.

Does Hotel St Moritz, Queenstown - MGallery allow pets to stay for free?

No, pets aren't allowed at Hotel St Moritz, Queenstown - MGallery though service animals are welcome.

Are there connecting rooms at Hotel St Moritz, Queenstown - MGallery?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel St Moritz, Queenstown - MGallery?

The closest major airport to Hotel St Moritz, Queenstown - MGallery is Queenstown Intl. Airport (ZQN), which is 5.3 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel St Moritz, Queenstown - MGallery?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or courtyard views.

Does Hotel St Moritz, Queenstown - MGallery have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel St Moritz, Queenstown - MGallery.

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Xianzhong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and very pretty designed. Staff are super nice .
Hotel entrance
Hallway
Entrance sitting area
Inside
Stayed 3 nights in Dec 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was an absolute gem! Great rooms, nice lake views, excellent restaurant and nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, perfect location, and very friendly attentive staff
Stayed 9 nights in Nov 2025

10/10 Excellent

Curtis

Stayed 2 nights in Nov 2025

6/10 Okay

Leah, Far Meadow

Traveled with partner
Liked: Amenities, property conditions & facilities
This hotel promotes itself as 5-star but our stay was far from it. It’s sad as the location, proximity to town, views, and physical hotel itself are great. However we experienced several issues and inconsistencies with housekeeping - no toilet paper, no fresh towels, floors not wiped over in bathroom, no replacement of drinking water - and had housekeeping staff arguing with us about their “rules”. Bar is great but they need more staff - service exceptionally slow.
Stayed 5 nights in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities
Fantastic staff! Room is clean and spacious. We did not have a view but from the restaurant it is lovely. Coin laundry available for guests.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We give the staff to be helpful, knowledge and the room is large and comfortable. I highly recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel with actual 5 star service. Great to finally stay somewhere , where the service meets the reputation. Wonderful stay, cannot recommend highly enough. The hill up to the hotel probably isn't the best if you are lacking mobility but was fine for us and equalled awesome views from the room
Stayed 7 nights in Sep 2025

10/10 Excellent

Susannah

Stayed 2 nights in Oct 2025

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
hotel parking cost NZD30/night, walk to the city center is 10min downhill but return steep uphill. good amenities. v.good brkfst for nz standards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views and Excellent Service

Hotel St Moritz in Queenstown had beautiful views from our room — a real highlight each morning. The staff were incredibly helpful and made everything easy, from check-in to local tips. It’s a stylish, comfortable place that feels both relaxed and well run and made our honeymoon special. Excellent breakfast with a view too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Yew hock

Stayed 4 nights in Oct 2025

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance from downtown. Room and views are amazing. Staff was warm and friendly. Would definitely come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely room, we had a suite and it was really well laid out, lots of nice touches. Breakfast was nice too and stunning views of the lake. My only wish was that they light the fire in reception and/or the dining room as it would have been cosy and it was very cold!
Stayed 3 nights in Sep 2025

8/10 Good

Nick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great location and view. Only downside room only had single small window and walk up hill requires a level of fitness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Lee, BUCKEYE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, warm and welcoming property. The staff were all so pleasant and helpful. Would stay here again and recommend it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal experience
Stayed 2 nights in Sep 2025

6/10 Okay

Lilla

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

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