See all properties

Hotel Universel

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Universel

Indoor pool
Plasma TV
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    â€Ș2 min walk‬
  • Place, Cegep de Sainte-Foy
    â€Ș5 min walk‬
  • Place, PEPS
    â€Ș10 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(103 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(36 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(302 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hotel Universel is adjacent to Laval University and within a 10-minute walk of other popular attractions like Cegep de Sainte-Foy. This 3-star hotel welcomes guests with 182 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laval University - 2 min walk - 0.1 miles
  • Cegep de Sainte-Foy - 5 min walk - 0.3 miles
  • PEPS - 10 min walk - 0.6 miles
  • Place Sainte-Foy - 18 min walk - 1.0 mile
  • Laurier Quebec - 4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • â€ȘSushi X Pyramide - ‬5 min walk
  • â€ȘMcDonald's - ‬12 min walk
  • â€ȘStarbucks - ‬5 min walk
  • â€ȘCafĂ© La Maison Smith Ste-Foy - ‬4 min walk
  • â€ȘCafĂ© Wazo - ‬9 min walk

About this property

Hotel Universel

Guests of Hotel Universel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a health club.

Similar properties

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Hotel Classique
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 3,461 reviews
$79 nightly
The price is $94
May 24 - May 25
Total with taxes and fees
Hotel Classique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 006160, 2026-12-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Universel?

Hotel Universel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on May 17, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Universel?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 11-minute walk of PEPS and also 9 minutes on foot from Salle Albert-Rousseau. You'll also find Grande Allée and Aquarium of Quebec within a short drive.

Will I be able to park at Hotel Universel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Hotel Universel have a casino?

No, Hotel Universel doesn't have a casino.

Is there an indoor pool at Hotel Universel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hotel Universel?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Hotel Universel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Universel have a restaurant that serves breakfast?

Yes, Hotel Universel serves an English breakfast for a surcharge on weekend mornings at Boston Pizza Restaurant.

Does Hotel Universel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Universel though service animals are welcome.

Are there connecting rooms at Hotel Universel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Universel?

The closest major airport to Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB), which is 6.8 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Universel?

No, there aren't any guestrooms at Hotel Universel that offer a balcony.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 803 out of 2639 reviews
Rating 8 - Good. 764 out of 2639 reviews
Rating 6 - Okay. 581 out of 2639 reviews
Rating 4 - Poor. 299 out of 2639 reviews
Rating 2 - Terrible. 192 out of 2639 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Feb 2026

2/10 Terrible

Nicolas

L’hĂŽtel a plusieurs bĂątiments. Ma chambre Ă©tait dans un bĂątiment qui ressemblait Ă  un bloc appartement. Je devais sortir et traverser la rue pour accĂ©der aux services. De plus, le wifi
Stayed 1 night in Feb 2026

10/10 Excellent

maday

Stayed 1 night in Jan 2026

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The coffee in the room was aweful
Stayed 1 night in Feb 2026

8/10 Good

Diane

TrÚs propre. Bien situé.
Stayed 1 night in Feb 2026

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2026

8/10 Good

Annick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Personnel gentil, bien situé
Stayed 3 nights in Jan 2026

8/10 Good

Haritha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, jacuzzi was relaxing
Stayed 1 night in Jan 2026

6/10 Okay

savanah

Traveled with family and small children
Disliked: Cleanliness, amenities
The pictures make the hotel look alot better than in person First our beds were not made properly there was no fitted sheet just a loose top sheet to cover the mattress which would fall off every night and exposed the dirty mattress.. seems like the staff forgot to make the bed or do not know how to
 Second we were woken up at 9am to construction in the room next to us with extremely loud drilling and hammering on the wall where our beds were waking our sleeping baby as well Staff were okay not over friendly tho The pool area was very nice I guess to make up for the lack of the rest
Stayed 3 nights in Feb 2026

10/10 Excellent

FĂ©lix

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
TrĂšs bien
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Susan

Stayed 4 nights in Jan 2026

8/10 Good

Melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Jennyfer

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
L’employĂ© a su s’occuper de la situation rapidement (tĂ©lĂ©vision qui ne fonctionnait pas bien, bain,
): il n’a pas hĂ©sitĂ© Ă  nous offrir une autre chambre. TrĂšs gentil et apprĂ©ciĂ©!
Stayed 1 night in Jan 2026

6/10 Okay

Philippe

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very old room and furniture, basics were not in good condition.
Stayed 3 nights in Jan 2026

4/10 Poor

Audrey

Stayed 3 nights in Jan 2026

10/10 Excellent

josee

Stayed 2 nights in Jan 2026

10/10 Excellent

Joris

Stayed 1 night in Jan 2026

2/10 Terrible

Carolyne

Traveled with family
Disliked: Cleanliness, staff & service
Salle, bruyant et des fausses alarmes de feu Ă  2 reprises pendant la nuit.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mathieu

La chambre Ă©tait grande
Stayed 5 nights in Jan 2026

4/10 Poor

MĂ©lanie

Stayed 1 night in Jan 2026

8/10 Good

Élaura

C'était un brau moment de familiale. Le service était super. La seul lacune était la "propreté" des lieux qui laissait a désiré
Stayed 2 nights in Jan 2026

4/10 Poor

Alicia

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallway smelt like vomit. The room was gross. There was makeup smudged on the wall. The renovations done were very poor quality. The room was very large and the staff were friendly. The only positive. The pool area looked cool but we did not get to use it. The website said breakfast included and it was not.
Stayed 1 night in Jan 2026