See all properties

Villa del Palmar Cancun Luxury Beach Resort & Spa

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Exterior
Exterior
Two Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean View 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 1690 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

Premium bedding, down comforters, minibar, in-room safe

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1687 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean Front

  • Ocean view
  • 2723 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2210 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Penthouse

  • Ocean view
  • 3315 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front

  • Ocean view
  • 4628 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Loft

  • Ocean view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Punta Sam

Villa del Palmar Cancun Luxury Beach Resort & Spa places you within a 10-minute stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 41-room, 5-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 6 restaurants.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Beach - 13 min walk - 0.7 miles
  • Punta Sam Ferry Terminal - 13 min walk - 0.7 miles
  • Mujeres Beach - 3 min drive - 1.1 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
  • North Beach - 44 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪The Deli - ‬1 min walk
  • ‪The Rooftop - ‬4 min walk
  • ‪caprichos villa del palmar - ‬4 min walk
  • ‪Gourmet Hall - ‬4 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Guests of Villa del Palmar Cancun Luxury Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for USD 50 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a gym, 4 hot tubs, and a sauna.
Guests can expect free WiFi and 50-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies, MP3 docks, and minibars.
5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On the beach, white sand, beach umbrellas, beach towels
Iberostar Selection Riviera Cancún - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
7.8 out of 10, Good, 274 reviews
$231 nightly
The price is $283
Apr 28 - Apr 29
Total with taxes and fees
Iberostar Selection Riviera Cancún - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

Is a free cancellation option available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Apr 15, 2026 start from $287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Villa del Palmar Cancun Luxury Beach Resort & Spa?

This resort in Punta Sam is within a 10-minute walk of Punta Sam Beach and Punta Sam Ferry Terminal. You'll also find Ultramar Ferry Puerto Juárez and Mujeres Beach within a short drive.

Will I be able to park at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, valet and self parking are offered for free at the resort. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Villa del Palmar Cancun Luxury Beach Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and reflexology.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, an ocean-view restaurant, and beachside massages at this resort.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a casino at the property?

No, Villa del Palmar Cancun Luxury Beach Resort & Spa doesn't have a casino.

Is there an indoor pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and 4 hot tubs.

What will couples enjoy most about a stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and a beach bar with some guestrooms featuring a private hot tub.

Are there hot tubs at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, but this resort does have a steam room.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a restaurant with a breakfast menu?

Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa.

Are there connecting rooms at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Villa del Palmar Cancun Luxury Beach Resort & Spa?

The closest major airport to Villa del Palmar Cancun Luxury Beach Resort & Spa is Cancun Intl. Airport (CUN), which is 16.6 mi away (38 minutes by car).

Can I book a room with a balcony at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yes, every guestroom at Villa del Palmar Cancun Luxury Beach Resort & Spa comes with a furnished balcony and some offer ocean and garden views.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer wedding services?

There are wedding services available at Villa del Palmar Cancun Luxury Beach Resort & Spa if that's in your vacation plans.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

RAMAKRISHNA KAMATH

Stayed 6 nights in Dec 2025

10/10 Excellent

Li Ke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the balcony view with hammock
Stayed 4 nights in Dec 2025

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2025

10/10 Excellent

Navneet

Stayed 6 nights in Dec 2025

10/10 Excellent

Patrick John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, food was great, all of tthe staff was awsome, especially our favorite bar tender Mr. Miguel.
Stayed 5 nights in Dec 2025

4/10 Poor

Mazba

Stayed 2 nights in Dec 2025

8/10 Good

trond

Stayed 4 nights in Dec 2025

10/10 Excellent

Daisy

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 4: 2 adults and 2 kids ages 4,11 stayed at Villa Del Palmar 12/13-12/17 and the stay was absolutely fantastic. I love that this is a low key vibe, very swimmable beachfront, super clean and customer service is superior. I would definitely stay here again and would highly recommend this property.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rajan

Stayed 3 nights in Dec 2025

6/10 Okay

Victoria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was not given the room I had booked and paid for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maryjane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Villa Del Palmar delivered the best all-inclusive experience I’ve ever had—and that’s saying a lot. From the moment we arrived, every single person we encountered made us feel welcomed, cared for, and truly valued. Housekeeping was impeccable, the servers were attentive and warm, and the entire staff operated at a level of excellence that felt effortless. The service was consistent, genuine, and top-tier across the board. This experience has set the bar incredibly high—other all-inclusive resorts will be very hard to match after this. Villa Del Palmar isn’t just a vacation; it’s an experience done right. We cannot wait to return.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hyosoo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Marco, Guen. I can't believe how kind these staff can be! They are welcoming, wanting to be friends, and so helpful from the day 1 to the last day. My girlfriend and I stayed for three days (very short trip), but because of their hospitality, we enjoyed 200% at Vila del Palmar. I hope they get the credit for what we've experienced! Room was clean, view was just phenomenal and people were just smiling, laughing and enjoying the moments there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrée

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and exceptionally well maintained. The staff is courteous, attentive, and always willing to help. We especially enjoyed the calm music around the pool in the mornings, which gradually became more lively as the day went on. The rooms are very comfortable, and the suites with kitchens are beautiful. The breakfast buffet was excellent. One area for improvement would be the décor and ambience of the Italian restaurant, Davino. Adding placemats, dimming the lighting, and creating a cozier atmosphere would greatly enhance the dining experience. While the food itself was good, the overall setting felt more like a cafeteria than an Italian restaurant, and improved décor would make a big difference. One final suggestion would be to clarify the $50 USD daily resort credit. In practice, only 20% of the total food, drink, or eligible service bill can be applied per transaction. It would be clearer to state that guests receive a 20% discount on eligible purchases, up to a maximum of $50 per day. Overall, we had a very good experience and would most likely return.
Stayed 7 nights in Dec 2025

10/10 Excellent

fedy

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Lormina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything at the resort is way beyond excellent. Highly recommended!
Stayed 5 nights in Dec 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The environment, the beautiful room with a nice view! Was Amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was absolutely breathtaking, and the staff members were truly wonderful and welcoming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amy Lee

Liked: Cleanliness, amenities, property conditions & facilities
From arrival to departure everything was excellent. Friendly, attentive staff. Clean rooms and very clean outside ground. We we're very impressed with our stay. Restaurant's were all delicious.
Stayed 6 nights in Dec 2025

8/10 Good

Mohamed

Stayed 9 nights in Nov 2025

8/10 Good

Swapnil, Santa Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bar had lot of bees where the bartender was making drinks. The bees were going in the drinks and garnishing but the bartender didnt care to remove them. He kept is drink measure cup in the same water where bee was swimming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marlynn

Traveled with group
Liked: Cleanliness, staff & service
The staff was fantastic. Service was impeccable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Xiao

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants good should improve
Stayed 7 nights in Nov 2025

4/10 Poor

Lina

Traveled with family and small children, Traveled with family
Liked: Cleanliness
- the concierge people not willing to give us information about activities without the tour to the next hotel to sell the time share which ruined a part of our trip. Some of them were very aggressive and absolutely rude. - one night for 9-10hours there was power outage and it kept going off and on making noise for a second a bunch of times at night. Room got warm since there was no AC and loud so we could not sleep well at all but nothing heard from the hotel next morning . - some of the servers at the pool never came back after we requested to take our orders. - some of the servers at the restaurants were pushy about tips which made us feel uncomfortable. - most of people use just one pool there and it’s not that great. Other pools are ‘private to special members’ or ‘adults only’ or too cold. - the activities at the hotel is very limited and also not worth to try. We definitely are not coming back to this hotel and would not recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, amenities
Good view, spacious outdoor amenities. Cleanliness, room size, friendly staff.
Stayed 4 nights in Nov 2025

Hotels