SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
Free minibar, in-room safe, desk, laptop workspace
Private beach, free beach cabanas, sun loungers, beach umbrellas
Reception
Free minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪4 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room, 1 King Bed (Delight)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Indulge)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Delight)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 1 King Bed

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

Elite Room, 2 Queen Beds

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 2 Queen Beds, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Double Bed (Euphoria)

  • 764 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

Elite Suite, 1 Queen Bed with Sofa bed

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Ocean View (Euphoria)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Marina View

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Punta Sam

Located in Playa Mujeres, SLS Playa Mujeres – ALL Inclusive Collection is a leisurely stroll from sights such as Punta Sam Ferry Terminal and Punta Sam Beach. This 498-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.5 miles
  • Playa Mujeres Golf Club - 4 min drive - 2.2 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
  • North Beach - 44 min drive - 5.0 miles
  • Dolphin Discovery - 48 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection features a private beach, a marina, and a full-service spa. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach property include 3 outdoor pools, a nightclub, and a children's pool.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and children's slippers. Free minibar items, coffee makers, and safes are also available.
A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (8,719 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Are there all-inclusive rate plans at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection has all inclusive rates that come with all meals included.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of May 10, 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on May 20, 2025 start from $382.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near SLS Playa Mujeres – ALL Inclusive Collection?

This property is situated in Playa Mujeres within a short 18-minute walk of Mujeres Beach and also 13 minutes on foot from Punta Sam Ferry Terminal. You'll also find Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at SLS Playa Mujeres – ALL Inclusive Collection?

Ciel Spa is the property's spa and services include sports massages, Swedish massages, reflexology, and hydrotherapy.

Does SLS Playa Mujeres – ALL Inclusive Collection feature a casino?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a casino.

Will I find an indoor pool at SLS Playa Mujeres – ALL Inclusive Collection?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at SLS Playa Mujeres – ALL Inclusive Collection?

There are many amenities for couples at this all-inclusive property, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at SLS Playa Mujeres – ALL Inclusive Collection?

No, but guests can enjoy a steam room at this all-inclusive property.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant with a breakfast menu?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a restaurant that serves breakfast.

Will SLS Playa Mujeres – ALL Inclusive Collection allow pets to stay for free?

Yes, cats and dogs can stay for free at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SLS Playa Mujeres – ALL Inclusive Collection?

The closest major airport to SLS Playa Mujeres – ALL Inclusive Collection is Cancun Intl. Airport (CUN), which is 17.1 mi away (39 minutes by car).

Are there rooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection?

No, at SLS Playa Mujeres – ALL Inclusive Collection, there aren't any guestrooms that list a balcony.

Does SLS Playa Mujeres – ALL Inclusive Collection have a wedding venue on site?

Take advantage of the wedding venue at SLS Playa Mujeres – ALL Inclusive Collection if you plan to say "I do" during your trip.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 417 reviews
Rating 8 - Good. 56 out of 417 reviews
Rating 6 - Okay. 34 out of 417 reviews
Rating 4 - Poor. 9 out of 417 reviews
Rating 2 - Terrible. 17 out of 417 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for adults!
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely brand new resort Excellent restaurants and bars. Beach was nice but not as beautiful as others in Cancun, Main complaint the music. On all day at high volume loud techno beat pounding day and night No escaping the music at the pool in the evenings!!!
Stayed 6 nights in Feb 2025

8/10 Good

Yangkue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant reservation system is not great. You have to reserve 2-3 days in advance. First day you just get turned away by every restaurant and end up in the sports pub
Stayed 4 nights in Feb 2025

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We traveled a lot to Cancun,but this is the best hotel.The hotel was very clean and the food it’s amaizing.The asian restaurant it the best. Definitely, we’re gonna go again to this hotel.
Stayed 5 nights in Jan 2025

4/10 Poor

ALEJANDRO T

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the kindest staff.A large resort that feels intimate.Wonderful food and gorgeous beach with plenty of loungers.We had an amazing week and again I’ll say that the staff were fabulous.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fun hanging out around Twiggy’s pool. Food was good for all inclusive. Drink selection was good.
Stayed 4 nights in Jan 2025

8/10 Good

Kathleen

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The architecture and interior design of the hotel is amazing! Understanding that this is a new hotel, it is evident that the staff are learning and refining their processes. The check-in process was not smooth, they misgendered me and my partner the entire time and though they assured me that they would make the stay memorable since it was my partner’s birthday, nothing particular happened was done. Dining options are plenty for a 4-5 night stay. The Market had a bounty of options which I appreciated.
Stayed 4 nights in Jan 2025

6/10 Okay

David Santos, Westport

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In general, the property was very nice, the rooms were spacious with comfortable beds and excellent housekeeping services. The beach was wonderful and well kept. Beach service was friendly and responsive. My only negative were the restuarants. Not sure what the problem was, but there was definitely a disconnect between the servers and the kitchen. Orders were wrong, ordered items forgotten, and timing was off. The servers were not attentive and would disappear for long stretches while we went thristy and hungry. The only restuarants that seemed to have their act together was the Italian and Mexican restuarants. Perhaps it's a lack of staff or a lack of training or general mismanagement. Lunch and dinner were very challenging. Food quality and prep (when it arrived) was good. On my last morning at the buffet, my parting gift was intestinal distress...ugh! Hopefully they can get their act together because otherwise it was very nice and enjoyable.
Stayed 7 nights in Jan 2025

8/10 Good

Judith, Nichols

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many kids and no place to eat breakfast or dinner without them!
Stayed 6 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

curtis

Traveled with partner
people are very nice. The hotel is not really what I would consider five stars. We had lots of problems with our thermostat. It would run like it had a mind of its own. We asked to switch rooms and although the hotel was not very full, they kept saying all the rooms were taken. It is very nice hotel over I would say it’s worth four stars definitely not a five star.
Stayed 4 nights in Jan 2025

8/10 Good

Mary Doyle

Traveled with group
Beautiful resort. VERY comfortable beds! Excellent beach team and housekeeping. Restaurant service leaves a great deal to be desired (except breakfast buffet). Our experience was especially disappointing at Lotus.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Sobia

Stayed 3 nights in Jan 2025

8/10 Good

Kamran

The services were slow , waiting list so long
Stayed 5 nights in Jan 2025

10/10 Excellent

Simona, ypsilanti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, food is great, best from all is Lotus, Steak house . Clean, modern resort, lots of options for kids, adults are separated.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the SLS Playa Mujeres. The staff were very polite and the service was great. The quality of the food was also great. The property is brand new and very beautiful with lots of things to keep children entertained. I found the rooms to be a tad on the small side compared to similar resorts at this price point, but all was very clean and well taken care of.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa Mirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing experience for our first time at Cancun. This place is amazing. Also, very safe for families. They have very strong security in order to maintain safety and privacy for the customers. Everyone was super friendly and very helpful. The food quality amazing!!!!!!! We will definitely come back soon.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amin Anvari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. This was the best hotel i’ve ever visited. Clean, great staff, great foods. Great Everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive and friendly
Stayed 4 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Zarnaz Tala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025