Hacienda Buenaventura Hotel & Mexican Charm

Beach fun in outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax by the resort's large, winding pool surrounded by lounge chairs and umbrellas, amidst lush palm trees and tropical vegetation.

Guests can relax in comfort by the ocean, surrounded by lounge chairs and umbrellas.

Relax in style with lounge chairs on the lush lawn, overlooking a sparkling pool and surrounded by beautiful gardens.

Two single beds with matching headboards and a large window offering a view of the outside.

Experience the charm of this inviting room with a high ceiling, exposed brickwork, and a central table surrounded by a beautiful painting and a buffet.

Overview
Rooms
Location
Policies

Popular amenities

All inclusive
24/7 front desk
Bar
Housekeeping

Explore the area

Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

Hotel Zone Beach
‪3 min walk‬
Cruise Ship Terminal
‪9 min walk‬
Malecon
‪5 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪3 min drive‬

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Room options

Superior King Bed

Good

474 sq ft
Sleeps 3
1 King Bed

Standard Room Two Double Beds

377 sq ft
Sleeps 4
2 Double Beds

Standard King

Good

377 sq ft
Sleeps 3
1 King Bed

Superior Room Two Double Beds

Excellent

474 sq ft
Sleeps 4
2 Double Beds

Standard Triple Room - with a double bed

Very good

377 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed

1 bedroom, down comforters, in-room safe, free rollaway beds

Room Superior with Garden View

Sleeps 4
2 Double Beds

Double Room Standard

Sleeps 3
2 Double Beds

Room Standard

Good

Sleeps 4
2 Double Beds

Room Superior with Garden View

Sleeps 3

Room Standard

Sleeps 3

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Hacienda Buenaventura Hotel & Mexican Charm is within a 5-minute walk of Bay of Banderas and within 15 minutes of other popular attractions like Cruise Ship Terminal. This 155-room, 3.5-star hotel has 3 restaurants and a bar/lounge, along with an outdoor pool.

What's nearby

Hotel Zone Beach - 3 min walk - 0.2 miles
La Isla - 5 min walk - 0.3 miles
Cruise Ship Terminal - 9 min walk - 0.5 miles
Malecon - 5 min drive - 3.4 miles
Playa de los Muertos - 7 min drive - 4.3 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

‪Porfirio’s - ‬5 min walk
‪Vaca Argentina - Vallarta - ‬5 min walk
‪Outback Steakhouse - ‬2 min walk
‪Tacos Candora - ‬4 min walk
‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Beach fun in outdoor pool, near Cruise Ship Terminal

Guests of Hacienda Buenaventura Hotel & Mexican Charm enjoy an outdoor pool, free WiFi in public areas, and spa treatment rooms. Transportation is made easy with a free beach shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this all-inclusive hotel include a terrace, a porter/bellhop, and a garden.

32-inch LED TVs come with digital channels. Beds sport down comforters and bathrooms offer free toiletries. Free local calls and safes are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by palm trees and lounge chairs.

Pool
All inclusive
Spa
Pet friendly

$180 nightly

Aug 24 - Aug 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free beach shuttle

Food and drink

3 restaurants
A bar/lounge
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

Cascada Bar
La Troje
Los Portales Restaurant
Sabores de Mexico

Things to do

Outdoor pool

Family friendly

Free rollaway/extra bed
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Terrace

Spa

Deep-tissue massages
Hot stone massages
Reflexology
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only

3 buildings
3 floors
Built in 1950
Colonial architecture
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Down comforter
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

32-inch LED TV with digital channels

Air conditioning (climate-controlled)
Free local calls
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 6 years old and younger stay free when using existing bedding
Free rollaway/extra beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A late check-out fee will be charged
Spa fee: MXN 3000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
There are no elevators.
No cribs or infant beds are available.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta

Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta

Hacienda Buenaventura Spa Beach Club Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm Hotel

Hacienda Buenaventura Hotel Mexican Charm All Inclusive

Hacienda Buenaventura Mexican Charm All Inclusive

Hacienda Buenaventura Hotel Spa Beach Club

Hacienda Hotel Spa

Hacienda Buenaventura Hotel Mexican Charm

Hacienda Buenaventura Spa Club

Hacienda Buenaventura Hotel Mexican Charm All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Will I find all-inclusive rate plans at Hacienda Buenaventura Hotel & Mexican Charm?

Hacienda Buenaventura Hotel & Mexican Charm is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on Aug 17, 2025 start from $155.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hacienda Buenaventura Hotel & Mexican Charm?

Hacienda Buenaventura Hotel & Mexican Charm provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hacienda Buenaventura Hotel & Mexican Charm?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal and Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Is there parking available at Hacienda Buenaventura Hotel & Mexican Charm?

No, there isn't parking available at the hotel.

Is a spa located at Hacienda Buenaventura Hotel & Mexican Charm?

Spa services at the hotel include deep-tissue massages, hot stone massages, and reflexology.

Does Hacienda Buenaventura Hotel & Mexican Charm have a casino?

No, Hacienda Buenaventura Hotel & Mexican Charm doesn't have a casino.

Will I find an indoor pool at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hacienda Buenaventura Hotel & Mexican Charm?

There are plenty of amenities for couples at this hotel, including a beach bar, an outdoor pool, and a garden-view restaurant.

Are there hot tubs at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have a spa tub.

Does Hacienda Buenaventura Hotel & Mexican Charm feature a restaurant that includes a breakfast menu?

Yes, Hacienda Buenaventura Hotel & Mexican Charm has 3 restaurants, and serves breakfast for a surcharge.

Will Hacienda Buenaventura Hotel & Mexican Charm allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hacienda Buenaventura Hotel & Mexican Charm.

Are there connecting rooms at Hacienda Buenaventura Hotel & Mexican Charm?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hacienda Buenaventura Hotel & Mexican Charm?

The closest major airport to Hacienda Buenaventura Hotel & Mexican Charm is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or pool views.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Ken

Traveled with family

Jul 14, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Nice staff & good food. However all the rooms I saw were listed at 376 - 474 sq ft and they were not even close to that, they were MUCH smaller. It also lists 3 restaurants, but I was told multiple times there were only 2, and one was just a basic snack bar, the other was a buffet. (That said, the buffet was good.) Whoever took pictures of this place for the Orbitz website deserves an award, the property does not look nearly this nice.

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin james

Jun 30, 2025

Stayed 10 nights in Mar 2025

4/10 Poor

Sandra

Traveled with family

Jun 22, 2025

Disliked: Amenities, property conditions & facilities

If you are checking out this property, then it’s likely because of the price. I thought it would be a charming old, yet well maintained hotel. It’s architecture is charming, but the hotel is NOT well maintained. We had days of the AC not working with humid and blazing hot weather. They do not have a mini split, they have an old central ac that fails. I was warned by someone that took their family here and I didn’t listen. I took a chance and it was very unpleasant. The day before we left the AC failed and after waiting from 10pm to 1am and the maintenance guy never showing up, we were moved to another room. It was around 2am and we were exhausted. Guess what happened next? The next room didn't have a working AC either. And to add insult to injury, the front desk lady tried to imply the AC failed in the first room cause we touched the thermostat. HA! Even though ALL the rooms had non working ACs and everyone kept losing water due to their old systems losing power, she had the audacity to blame the guest. The only good thing about this hotel was the service provided by the restaurant and bar staff. They are kind and polite. But the hotel has leaks everywhere, broken tile, old mismatched furniture, failing air conditioners, old towels, and practically no parking. We had good food choices ONLY on Saturday’s Fiesta Mexicana. When my relative went 3 years ago, at least the food was good. Now it’s only once a week. Spend a little more and have a pleasant stay elsewhere

Stayed 8 nights in Jun 2025

8/10 Good

Sara m

Traveled with partner

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time staying here, great place for the price.

Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Apr 27, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with group, Traveled with partner

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was super nice and friendly, having some more activities will be great

Stayed 3 nights in Apr 2025

8/10 Good

Cristina

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

8/10 Good

Bonni, Spruce Grove

Traveled with partner

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities

Good place for a short stay. Beds are not the most comfortable. Overall, we would come back.

Stayed 4 nights in Apr 2025

10/10 Excellent

Rachelle

Traveled with family and small children, Traveled with partner, Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not as many food options, and the child room is lacking so it’s not something I would recommend if it’s important to you. The one restaurant is adults only, so you are limited to the main buffet if you have kids and there isn’t an insane amount of young kid friendly options. That being said… it’s a beautiful hotel, and everything was fantastic. I would absolutely go here again. Pool is wonderful and the kids area is very cool. The only negative things are the things above, and if you don’t have huge expectations for the kids portion you will absolutely love it here.

Stayed 14 nights in Apr 2025

8/10 Good

Ronald Carl

Traveled with partner

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

By cruise ship terminal

Stayed 7 nights in Feb 2025

8/10 Good

Enriqueta

Apr 20, 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Beverly Anne

Apr 19, 2025

Liked: Cleanliness, staff & service

Pillows were lumpy last 2 days housekeeping left. No toilet paper and no facecloths or hand towels

Stayed 7 nights in Apr 2025

8/10 Good

Marlene

Apr 19, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 23 nights in Jan 2025

10/10 Excellent

Alfonso Gonzalo

Traveled with family

Apr 18, 2025

Liked: Staff & service

Great location close to all the tours pickup spots...

Stayed 5 nights in Mar 2025

10/10 Excellent

Douglas

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good place staff was good

Stayed 8 nights in Apr 2025

8/10 Good

Robert william

Traveled with group, Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For our first international family vacation, this turned out to be an amazing first. The kids loved it, it was very safe for them. Everyone was very helpful and friendly. Location was great and being between malls and many other great locations, there was lots to do. They were very helpful for getting taxis and booking adventures. The spa was great and beautiful. All the staff were super friendly and helpful. We all agreed we would come by back.

Stayed 6 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Resort is very clean, the staff are very friendly and helpful. The location is fantastic.. Food was very good, lots of choices.. A porta potty at the beach would be great…

Stayed 14 nights in Mar 2025

6/10 Okay

Erica Lee K

Apr 14, 2025

Liked: Cleanliness, staff & service

Nothing

Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with family and small children

Apr 14, 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

We found one bug in my son's bed and 2 bugs in my bed the first night!

Stayed 4 nights in Apr 2025

6/10 Okay

Cynthia Yvonne

Apr 13, 2025

Liked: Cleanliness, staff & service

Area was great. Center of a lot of places. Place rooms were super small

Stayed 5 nights in Apr 2025

10/10 Excellent

diana

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. Staff is friendly. It is conveniently located. We keep going back year after year because of the family friendly feel this hotel has. Thank you, Hacienda Buenaventura.

Stayed 4 nights in Mar 2025

8/10 Good

Marlinda

Apr 11, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Heather

Traveled with group

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A wonderful resort with really great hospitality. The staff was always happy to help with a smile. Food was great, we really enjoyed the themed nights. Beautiful property with lovely gardens.

Stayed 6 nights in Apr 2025

10/10 Excellent

Nubia

Apr 10, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Eliel

Traveled with partner

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

my husband and I spent an amazing week at this hotel. Everyone was incredibly friendly and attentive, making our stay effortless. The property was peaceful and picturesque, it had a relaxing atmosphere throughout. The pool was perfect, the food was good and location was great. The pool chairs did get taken early in the morning, but the beach shuttle leaves every 5-10 minutes and the beach is really comfortable. Overall, it was a wonderful experience, and we’d love to return!

Stayed 6 nights in Apr 2025