Verified review
6/10 Okay
Omari
Jun 4, 2026
Liked: Staff & service
Disliked: Property conditions & facilities
My stay at Crown Paradise Golden was unfortunately a mixed experience.
When we first checked in, the junior suite room was extremely hot, and the A/C wouldn't cool below 79 degrees. It made it very difficult to sleep, especially after a long day of traveling. The room design was also odd. The bathroom had see-through glass, offering very little privacy, and the toilet was positioned facing the bed, which felt uncomfortable and awkward to me.
Thankfully, Tino at the front desk was incredibly helpful and went above and beyond by moving us to an oceanfront room. The upgraded room was much larger, had better airflow with additional fans, and offered a beautiful view that significantly improved our stay. However, the oceanfront room wasn't without issues. The shower had no curtain or door, causing water to splash all over the bathroom floor every time we showered.
The biggest disappointment was the food on the adults-only side. The buffet was below average and lacked the quality I expected from a resort. However, when we ate at the family-side Crown Paradise buffet, the difference was night and day. The food there was absolutely fuego—much better variety, flavor, and overall quality. The staff on that side were also outstanding.
A special thank you to Daniel, who worked at the entrance. He consistently went above and beyond to make us feel welcome and taken care of throughout our stay. Employees like Tino and Daniel were the highlights of the trip and helped make up for a lot.
Omari
Stayed 7 nights in May 2026
