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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
VIP Access

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Interior
Poolside bar
Poolside bar
Poolside bar
Junior Suite Platinum | Down comforters, free minibar, in-room safe, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

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Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

Junior Suite | Down comforters, free minibar, in-room safe, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(98 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Junior Suite Platinum

Junior Suite Platinum | Down comforters, free minibar, in-room safe, iron/ironing board

Junior Suite Platinum

8.2 out of 10
Very good
(12 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Family Room Platinum

Family Room Platinum | Down comforters, free minibar, in-room safe, iron/ironing board

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, free minibar, in-room safe, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive places you within 2 miles (3 km) of Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. This 150-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.1 miles
  • Puerto Morelos Town Square - 4 min drive - 1.6 miles
  • Ojo de Agua Beach - 4 min drive - 1.6 miles
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 1.6 miles
  • Faro Inclinado - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Kobo - ‬2 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Guests of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 125 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive hotel include a gym, 2 hot tubs, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, ceiling fans, and safes.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
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May 19 - May 20
Total with taxes and fees
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkeling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 0123011f5cb35

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Ventus Ha at Marina El Cid

Ventus Ha At Marina Cid Spa &

Ventus Ha at Marina El Cid Spa & Beach Resort Hotel

Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Can I book all-inclusive rates at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include windsurfing, kayaking, and sailing.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on May 19, 2026 start from $422, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

This hotel is located in Puerto Morelos, close to Puerto Morelos Town Square and Puerto Morelos Beach. You'll also find Ojo de Agua Beach and San Jose Catholic Parish within a short drive.

Will I be able to park at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yes, there is wheelchair-accessible parking available.

Is a spa located at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

El Cocay Spa is the hotel's spa and services include beach massages, body wraps, and aromatherapy.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive feature a casino on the premises?

No, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

There are plenty of amenities for couples at this hotel, including a beach bar, 2 restaurants, and 2 outdoor pools.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a hot tub?

No, but this hotel does have a sauna.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive feature a restaurant that includes a breakfast menu?

No, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive doesn't have a restaurant that serves breakfast.

Will Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

The closest major airport to Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is Cancun Intl. Airport (CUN), which is 17.9 mi away (28 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 22.6 mi away.

Can I book a room with a balcony at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?

Yes, some guestrooms at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer a balcony.

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive have a wedding venue?

There are wedding services available at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive if that's in your vacation plans.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 853 out of 1326 reviews
Rating 8 - Good. 281 out of 1326 reviews
Rating 6 - Okay. 107 out of 1326 reviews
Rating 4 - Poor. 42 out of 1326 reviews
Rating 2 - Terrible. 43 out of 1326 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maureen

Stayed 21 nights in Jan 2026

8/10 Good

Muizz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ventus Ha at Marina El Cid was an overall good experience with clear strengths and some noticeable inconsistencies. The resort itself is beautiful, very clean, and feels secure. Walking the property was enjoyable and relaxing. The housekeeping team was outstanding, some of the best I’ve experienced. Maintenance was also impressive; when we had ants near the breakfast table in our suite, someone arrived within minutes and fully resolved the issue quickly. Many of the waiters were kind, respectful, and professional, and much of the staff was friendly. However, service overall felt hit or miss. The language barrier sometimes made communication difficult, and room service was inconsistent, with cold or incorrect orders. Buffet and restaurant food quality also varied. The layout of the resort was confusing at first, WiFi was unreliable, and entertainment could be better scheduled and promoted. Overall, we enjoyed our stay and appreciated the cleanliness, security, and responsiveness. However, due to the inconsistencies, we would likely try a different resort next time and keep Ventus Ha as a backup option.
Stayed 4 nights in Feb 2026

10/10 Excellent

RACHAEL, SPRINGFIELD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Serene Clean Top service
Stayed 3 nights in Feb 2026

8/10 Good

Geraldine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Feb 2026

10/10 Excellent

Reynold

Liked: Cleanliness, amenities, property conditions & facilities
Overall, It was a great stay
Stayed 4 nights in Feb 2026

8/10 Good

Bryan

Stayed 4 nights in Feb 2026

2/10 Terrible

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Please do not stay here you can not book at the restaurants and have to eat at a horrible buffet food is cold, pasta sauce is runny, meat is hard and chewy it’s so bad!!!! Staff is rude and poor management!!! I booked because price was lower than other hotels but definitely I would never book here again. The hotel is newer but the pools are not warm they are super cold and some are broken and closed!! I wouldn’t recommend!!! Puerto Morelos is beautiful but definitely choose a different hotel so you save your self a really bad taste!
Stayed 2 nights in Jan 2026

2/10 Terrible

Saul Adrian

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
I will start by saying that we stayed at the new hotel and it is nice, but it was really hard to get reservations for the restaurants. They have nine restaurants that you have to make reservation for and we stayed there for a week and we were only able to eat up at two of them the rest of the time we had to eat at the buffet which the food was horrible!!! Pools were closed and cold. Also some of the staff were super rude so decided to speak to the hotel manager and he said he new it was har to make reservations for the restaurants but they were almost at capacity and they were busy, I don’t think it was an excuse but I think he did. If you travel with kids keep in mind there is also a time were EVERYTHING IS CLOSED SO NO FOOD AT ALL it was horrible to get back tired from the beach and not have any restaurants open. I had also contacted the wedding planner for the hotel a couple weeks in advance because I was planning my wedding and the guy never emailed back I called multiple times and never got back to me I also brought this up to the manager and he said nothing after I showed him the emails at the end of the win so happy I did not booked my wedding there they are not attentive at all. Please think about booking the a stay here and DO NOT BOOK YOUR WEDDING HERE!!! My family and I have stayed at many different resorts in Cancun and by far this one is the WORSE ONE HE HAVE EVER BEEN TO I know it sound like I’m dramatic but out experience was that bad. I hope my review helps
Stayed 5 nights in Jan 2026

10/10 Excellent

Joanne Ka Wai

Stayed 2 nights in Feb 2026

10/10 Excellent

jhoanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, refreshed towels everyday, everywhere is clean, the resorts are well maintained. Food were really good. Hard to get reservations at aakat, reserve as soon as you checked in. We truly enjoyed our stay. I just wished the internet free for every device you have. But all in all , we will defimitely be back.
Stayed 6 nights in Feb 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Ventus Ha. It was nice to be at the smaller, quieter resort but still have access to the other two resorts just acorss the street. Ruf, the roof top bar, is an excellent oasis and the bartender, Felix, took terrific care of us!
Stayed 4 nights in Feb 2026

10/10 Excellent

Vivianne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at this old, inclusive hotel from the amenities in their room to the staff and the restaurants. The only thing I was disappointed is the beach location and wifi access. Beach in front of hotel has erosion barriers and rocks. I would definitely stay here again if I didn’t care about getting out of the hotel to go to the beach, but with so many hotels available to choose from, I will try a different one next time.
Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly resort. Staff was helpful and fun.
Stayed 7 nights in Feb 2026

10/10 Excellent

Hebe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, great service, clean and beautiful facilities/rooms
Stayed 7 nights in Jan 2026

10/10 Excellent

Joanna Patricia

Traveled with family
Liked: Amenities, property conditions & facilities
The grounds and pools
Stayed 10 nights in Jan 2026

10/10 Excellent

Ruslan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful well-kept garden on the hotel grounds
Stayed 6 nights in Jan 2026

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and beautiful grounds. Food was good but not outstanding and i got food poisoning one night.
Stayed 5 nights in Jan 2026

4/10 Poor

Scott

3rd time at El Cid. It was just ok. Room didn't get cleaned one day and we asked to at least get towels. They were going to get them to us "right away". We never got them. I'm not one to talk food because we have been to Mexico over 45 times and yes, buffet gets repetitive but we have never been hungry. This time the food
Stayed 5 nights in Jan 2026

10/10 Excellent

Ciera

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing I am looking forward to coming back this summer with my family
Stayed 3 nights in Jan 2026

6/10 Okay

Paul, natick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room good food ruined beach. Ventus Ha is a property that is NOT on the shore, but beach itself got odd sacks of sand placed that prevents any swimming.
Stayed 8 nights in Dec 2025

10/10 Excellent

Kevin Eapen, Woodbridge

Stayed 5 nights in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent stay. The facilities were very well maintained, the staff were content and happy to serve you. Facility was also very well-staffed. Somebody was always available to help. 24-hr room service was a really nice perk, and the facility itself was massive! So much to explore.
Stayed 4 nights in Jan 2026

4/10 Poor

Jennifer, Lakewood

Stayed 4 nights in Jan 2026

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms, great food and staff!
Stayed 6 nights in Nov 2025

10/10 Excellent

ubirajara g

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was wonderful thank you for your service thank you I see you Gus on September 👍
Stayed 5 nights in Jan 2026

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