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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

6 outdoor pools, free cabanas, pool umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
Luxury Suite (Walkout) | View from room
Honeymoon Suite, Oceanfront | View from room
6 restaurants; breakfast, lunch, and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Crococun Zoo
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Honeymoon Suite, Oceanfront

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Luxury Suite, Ocean View (Connecting)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
  • Free WiFi

Premium Suite (Swim Up)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim Up)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Luxury Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Suite, Ocean View

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

Luxury Suite (Walkout)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Luxury Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Palmar Beach Resort and Spa Riviera Maya All-Inclusive places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 435-room, 4.5-star property has 6 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Crococun Zoo - 12 min drive - 5.1 miles
  • Puerto Morelos Beach - 16 min drive - 6.8 miles
  • Xoximilco - 16 min drive - 9.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Afthonia - ‬19 min drive
  • ‪Miyako - ‬19 min drive
  • ‪Siena Restaurant - ‬1 min walk
  • ‪Le Chique - ‬4 min walk

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Guests of Palmar Beach Resort and Spa Riviera Maya All-Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. You can take advantage of free parking, along with an area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a 24-hour gym, a sauna, and outdoor tennis courts.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, free minibar items, and furnished balconies or patios.
2 outdoor tennis courts and a 24-hour health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Sensira Resort & Spa Riviera Maya – All Inclusive
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  • On private beach
  • Pool
  • Hot tub
  • All inclusive
8.2 out of 10, Very Good, 2,252 reviews
$269 nightly
The price is $329
Jun 25 - Jun 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Will I find all-inclusive rate plans at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Palmar Beach Resort and Spa Riviera Maya All-Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include kayaking, tennis, and volleyball.

Is a free cancellation option available at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Palmar Beach Resort and Spa Riviera Maya All-Inclusive provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see within easy reach of Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

This property is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Beach and San Jose Catholic Parish within a short drive.

Is there parking available at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, body wraps, and hydrotherapy.

Are there luxury amenities available at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, 6 restaurants, and 3 swim-up bars at this property.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a casino at the property?

No, Palmar Beach Resort and Spa Riviera Maya All-Inclusive doesn't have a casino.

Is there an indoor pool at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub.

Is Palmar Beach Resort and Spa Riviera Maya All-Inclusive good for couples?

This beachfront property offers many amenities for couples, including a private indoor hot tub as well as 6 restaurants and 6 outdoor pools.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a hot tub?

No, but this property does have a steam room.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Palmar Beach Resort and Spa Riviera Maya All-Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palmar Beach Resort and Spa Riviera Maya All-Inclusive.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

What is the closest airport to Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

The closest major airport to Palmar Beach Resort and Spa Riviera Maya All-Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (21 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.1 mi away.

Are there rooms with balconies at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, every guestroom at Palmar Beach Resort and Spa Riviera Maya All-Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive offer wedding services?

There are wedding services available at Palmar Beach Resort and Spa Riviera Maya All-Inclusive if that's in your vacation plans.

Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! Great pools! Swim out rooms are perfect for the family. Beaches needed help but they had people working on cleaning up the sargasm everyday and the beach cabanas were free and available.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jazzmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time, definitely would stay again
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Joseph John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort to stay with the family.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and there was always someone cleaning, weeding, generally tidying. Food was good and a great variety. Staff were lovely and very helpful. Didn't love the location, it was pretty isolated and taxis were overpriced giving the hotel complete control. Store was hugely overpriced aswell. I enjoyed my trip , it was very relaxing but i probably wouldn't stay here again.
Stayed 10 nights in Dec 2025
Verified

2/10 Terrible

David

Everything was great until you go to the beach and there is no beach, water is brown and horrible conditions. Water in the pools are so cold you can enjoy it. Everything else was great
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options, and many pools and activities to do.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Jorge De la

Liked: Cleanliness, amenities, property conditions & facilities
The view and pools
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Property was lovely will visit again.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Louisha Ornee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the food was amazing
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ababacar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and attentive. The food quality is very good.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property is clean and well maintained.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place ❤️
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, excellent service, very clean. Would come back anytime!
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Riddhima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, restaurants were amazing and food quality was excellent. Very safe! Great place for families.
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Linda Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and service is good, but they need to Focus on Food menu
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At lot of the services and restaurants were not open.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Excellent service, food and very clean!! Will return!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Brittany Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Ayaba

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and front desk staff as well. Propertyis awesome
Stayed 4 nights in Jul 2024

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