Margaritaville Island Reserve Riviera Cancun

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Cancun

View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Beach | On the beach, white sand, sun loungers, beach umbrellas
6 bars/lounges, swim-up bar, poolside bar

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Parking available
  • Room service
  • Parking included

Explore the area

Map
Carr Chetuma Km 27 5, Puerto Morelos, ROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

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Room options

PARADISE SUITE

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

SWIM UP PARADISE JUNIOR SUITE

  • 463 sq ft
  • Sleeps 3
  • 2 Queen Beds

ROYAL PARADISE SUITE

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

SWIM UP PARADISE SUITE

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

ROYAL SWIM UP PARADISE SUITE

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

PARADISE JUNIOR SUITE

  • 463 sq ft
  • Sleeps 3
  • 2 Queen Beds

PARADISE ROOM - Adults Only Section.

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Morelos

Margaritaville Island Reserve Riviera Cancun places you adjacent to Arrecife de Puerto Morelos National Park. This 14-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Petempich Bay - 6 min drive - 1.6 miles
  • Crococun Zoo - 11 min drive - 4.8 miles
  • Puerto Morelos Beach - 13 min drive - 3.8 miles
  • Puerto Morelos Town Square - 17 min drive - 5.8 miles
  • Moon Palace Golf Club - 18 min drive - 9.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancun

Luxury hotel on the beach, with 4 outdoor pools
Guests of Margaritaville Island Reserve Riviera Cancun have access to a full-service spa, 4 outdoor pools, and karaoke. You can take advantage of free valet parking, along with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and Smart TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are other standard amenities.
4 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Somewhere Spa. Massages are available on the beach and in the spa; other services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle
  • Free valet parking on site

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • FRANK & LOLA’S -
  • LATINO - COCINA DE FUSIÓN
  • RITA’S TACO HOUSE
  • THE BEACH HOUSE

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Riviera Maya Hotel Karisma Todo Incluido
Azul Beach Riviera Maya Karisma Todo Incluido Puerto Morelos
Azul Beach Riviera Maya Karisma Todo Incluido
Azul Beach Resort Riviera Maya Hotel by Karisma
Azul Beach Hotel by Karisma All Inclusive
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
Azul Riviera Maya By Karisma
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido

Frequently asked questions

Are there all-inclusive rates at Margaritaville Island Reserve Riviera Cancun?

Margaritaville Island Reserve Riviera Cancun is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

Is a free cancellation option available at Margaritaville Island Reserve Riviera Cancun?

Margaritaville Island Reserve Riviera Cancun provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of Margaritaville Island Reserve Riviera Cancun?

This hotel is located in Puerto Morelos, just steps from Arrecife de Puerto Morelos National Park. Petempich Bay is also within a driving distance of 1.4 mi.

Will I be able to park at Margaritaville Island Reserve Riviera Cancun?

Yes, valet parking is offered for free at the hotel.

Is there a spa available at Margaritaville Island Reserve Riviera Cancun?

St. Somewhere Spa is the hotel's spa and services include beach massages, sports massages, aromatherapy, and hydrotherapy.

Does Margaritaville Island Reserve Riviera Cancun feature a casino on the premises?

No, Margaritaville Island Reserve Riviera Cancun doesn't have a casino.

Will I find an indoor pool at Margaritaville Island Reserve Riviera Cancun?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Margaritaville Island Reserve Riviera Cancun?

This beachfront hotel offers many amenities for couples such as 4 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Margaritaville Island Reserve Riviera Cancun?

Yes, guests can enjoy a spa tub at this hotel.

Does Margaritaville Island Reserve Riviera Cancun have a restaurant with a breakfast menu?

Yes, Margaritaville Island Reserve Riviera Cancun has 4 restaurants, and serves breakfast for a surcharge.

Will Margaritaville Island Reserve Riviera Cancun allow pets to stay for free?

No, pets aren't allowed at Margaritaville Island Reserve Riviera Cancun.

Are there connecting rooms at Margaritaville Island Reserve Riviera Cancun?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Margaritaville Island Reserve Riviera Cancun?

The closest major airport to Margaritaville Island Reserve Riviera Cancun is Cancun Intl. Airport (CUN), which is 12.6 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Can I book a room with a balcony at Margaritaville Island Reserve Riviera Cancun?

Yes, every guestroom at Margaritaville Island Reserve Riviera Cancun comes with a balcony.

Does Margaritaville Island Reserve Riviera Cancun host weddings?

There are wedding services available at Margaritaville Island Reserve Riviera Cancun if that's in your vacation plans.

Margaritaville Island Reserve Riviera Cancun Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sanobar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Staff was amazing. All of them were very nice and helpful. Restaurants were also great. We loved ”Latino” restaurant.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shanda

Stayed 3 nights in Jan 2025

2/10 Terrible

LAURA L.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Gran fraude, prometen mucho y no lo ofrecen

desde nuestra llegada, la atención al cliente fue de indiferencia y grosera, no nos ofrecieron ninguna ayuda ante la problemática que enfrentamos al llegar aquí de que sólo se agendo Hugo, cuando éramos dos. en las instalaciones de la Playa no te permitían usar áreas especiales en la playa y querían cobrártelas o condicionarte a comprar un tiempo compartido para poderlas usar, cuando nosotros separamos un all inclusive, nos hicieron un doble cargo, y al final se negaron a hacerme la factura, la limpieza y el orden de las habitaciones estuvo muy bien, sin embargo, el trato de todas las personas que trabajan aquí de gran indiferencia hacia las personas de habla hispana, se enfocan en atender a los extranjeros. La comida está simple y de baja calidad para el costo de el lugar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Enrique Antonio Magermans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, definitivamente regresaremos
Stayed 4 nights in Jan 2025

10/10 Excellent

Claudia Roxana

Stayed 1 night in Jul 2023

8/10 Good

Ivan

Stayed 2 nights in Jul 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Es un hotel muy bueno, con variedad de lugares para divertirse.
Stayed 3 nights in Dec 2020

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Si quisiéramos mencionar los nombres de cada persona que hizo que nuestra estancia fuera de lo mejor, tendríamos que tomar el abecedario completo, nadie queda fuera de elogio, desde la gerente hasta el personal de intendencia, todos confabulados en hacer de nuestra estancia la mejor de las experiencias. Instalaciones, servicios, atenciones, alimentos y bebidas. Excelente
Stayed 10 nights in Nov 2020

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancia la gente muy atenta y agradecida de regresar a su trabajo ,se nota las ganas de hacerte pasar bien el día El hotel muy bueno solo tuvimos problema con la regadera no se desguaba se hacía un lago
Stayed 1 night in Sep 2020

10/10 Excellent

Erika Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza del sitio fue excelente, con todas las medidas por la contingencia. Cama muy cómoda, los alimentos buenos y el servicio excelente, siempre pendientes del huésped
Stayed 2 nights in Jul 2020

10/10 Excellent

FabyVilla, Monterrey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio es una maravilla. Te hacen sentir como en casa, trato VIP 100% todo el tiempo, desde los chicos de Concierge, Meseros, bartenders, todos son excelentes personas dispuestas a hacer que pases tus días como una verdadera vacación, disfrutando. Los restaurantes son delis, la comida de lo mejor, bebidas del bar de lo mejor, todo un lujo. Gracias Gregorio, Noel, Armando, Carolina, Shirley, Juan Carlos, Elizabeth, Mauricio, estuvimos felices, encantados. GRACIAS!!!!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Apestar de ser un hotel pequeño tienen muy buen servicio. Lo único malo es que tardan un poco en el momento de servir los alimentos
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó mucho, especialmente el servicio y la comida
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, buenos restaurant y amenidades en playa
Stayed 5 nights in Mar 2019

8/10 Good

Karla

excelente servicio
Stayed 4 nights in Nov 2018

10/10 Excellent

Maru, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel, el personal súper atento, todos con una sonrisa y dispuestos a ayudarte. Los jardines super cuidados, con flores hermosas. Las habitaciones muy limpias y te reciben con una botella de champagne y frutas. Pero definitivamente lo que nos conquistó fué la atención que nos dieron. A todos nos trataron como VIP
Stayed 1 night in Nov 2018

10/10 Excellent

Russell, Mérida ,Yucatán ,México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia inmejorable comida,habitación,trato amable Altamente recomendado
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time in this resort and we loved it. We traveled with our two kids which can be challenging but during our stay at Azul Beach Resort we were able to really enjoy every moment, the personnel is great, the food is excellent and they have kids menu in every restaurant. We loved the latin restaurant for dinner (thanks to Antonio our
Stayed 4 nights in Oct 2018

10/10 Excellent

Angeles, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación: nos hicieron upgrade, estupenda. El servicio muy amable. Quizás mejorar algo la oferta y calidad de comida a mediodía.
Stayed 3 nights in Nov 2018

10/10 Excellent

Manolo, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel familiar

Excelente staff, comida, comodidad y playa. Todo bien! Una agradable sorpresa descubrir este hotel.
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Muy buena comida y bebidas, excelente servicio, ambiente tranquilo. Higiene impecable y mantenimiento al día... la playa limpia y muy tranquila (sin olas). Muy recomendado para familias. Hotel chico ideal para el que no quiere estar caminando largas distancias.
Stayed 7 nights in Jun 2018

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención y Servicio inmejorable

Es increíble la atención.... saben en todo momento quién eres y tus intereses y todos hacen lo imposible por hacerte sentir bien.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel para vacaciones familiares

El hotel está increíble! El staff es muy amable y servicial, la comida está buenísima. Nuestros únicos comentarios son que tuvieran al menos una alberca con calefacción y más opciones de restaurantes para el lunch.
Stayed 5 nights in Dec 2017

6/10 Okay

Gabriela

Liked: Staff & service, room comfort

Muy caro para lo que es

Lo único destacable es el servicio, tienen un trato excelente todos son muy amables y te saludan con una sonrisa, te hacen sentir como en casa. Lo malo es que como fuimos con un bebé de 7 meses la espera en los restaurantes para la comida y la cena era demasiada. Además, las villas familiares son las más alejadas del lobby y los restaurantes y al solicitar cambio de habitación nos dijeron que las únicas habitaciones céntricas tenían costo adicional. Finalmente decidimos pagarlo para que nuestra estancia fuera más cómoda pero el hotel en general es muy caro para lo que realmente es, por lo que finalmente se pagó hay otros hoteles con mejores amenities. Definitivamente no volveremos nunca más.
Stayed 7 nights in Sep 2017

8/10 Good

monica, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena opción para bebes

Me gustó mucho el hotel porque es pequeño pero tiene de todo para que los niños se diviertan, una buena opción para bebés ya que tienen de todo para facilitar tu estancia. La comida es buena, nada extraordinario, la atención de la gente buena sobre todo las del Spa muy amables
Stayed 6 nights in Sep 2017