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Aparthotel

Fragata Departamentos

2.0 star property

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Comfort Apartment, 1 Bedroom, Kitchen | 1 bedroom, free WiFi, bed sheets
Comfort Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, blender
Comfort Apartment, 1 Bedroom, Kitchen | Bathroom | Shower, free toiletries, towels, soap
Comfort Apartment, 1 Bedroom, Kitchen | Living area | 20-inch TV with digital channels
Comfort Apartment, 1 Bedroom, Kitchen | 1 bedroom, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Apart-hotel

1 bedroom1 bathroomSleeps 4431 sq ft

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • City view

Explore the area

View in a map
Av.Andres Quintana Roo, #788, SM 2 Maz., 21 btw Benito Juarez & Josefa Ortiz, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪8 min walk‬
  • Place, Puerto Morelos Town Square
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

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About the neighborhood

Puerto Morelos

Located within a 5-minute walk of Arrecife de Puerto Morelos National Park, this aparthotel is within a 15-minute stroll of Ojo de Agua Beach. Each of the 20 rooms at this aparthotel includes a kitchen, a dining area, and a refrigerator.
View more Aparthotels in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 8 min walk - 0.5 miles
  • Puerto Morelos Town Square - 13 min walk - 0.7 miles
  • Puerto Morelos Artists’ Cooperative - 13 min walk - 0.7 miles
  • Puerto Morelos Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Único Beach - ‬4 min walk
  • ‪Cantina Habanero - ‬10 min walk
  • ‪Don Ernesto's - ‬8 min walk
  • ‪Local Coffee + Shop - ‬8 min walk
  • ‪Peninsula - ‬11 min walk

About this property

Fragata Departamentos

At this aparthotel, guests have access to free WiFi in public areas. There's free offsite parking, and an airport shuttle (available on request) for USD 140 per vehicle roundtrip. Front-desk staff can assist with tours/tickets and luggage storage.
The apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi and a 20-inch TV with digital channels. The apartment also includes a dining table.
The recreational activities listed below are available either on site or nearby; fees may apply.

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May 4 - May 5
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Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 20-inch TV with digital channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 33 lbs per pet)
  • Fee: USD 30 per pet per night
  • Pets allowed in specific rooms
  • Deposit: USD 280 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Near the airport

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 floors
  • 20 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Arrecifes Suites en Calle Heriberto Frías SM2, MZA14 LT7]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 30 and a deposit of USD 280 per stay
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 140 per vehicle (roundtrip, maximum occupancy 8)
  • Airport shuttle fee per child: USD 140 (roundtrip)
  • Pet deposit: USD 280 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 30 one-time cleaning fee
  • Housekeeping fee: USD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free nearby parking.
Property Registration Number 011-047-003252/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eden Puerto Morelos
Hotel Eden Puerto Morelos
Hotel Eden Aparthotel
Hotel Eden Puerto Morelos
Hotel Eden Aparthotel Puerto Morelos

Frequently asked questions

Is free cancellation available at this aparthotel?

This aparthotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Fragata Departamentos?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Fragata Departamentos on May 7, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around this aparthotel?

This aparthotel in Puerto Morelos is within a 10-minute walk of Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative less than a mile away.

Is there parking available at Fragata Departamentos?

No, there isn't parking at the aparthotel but you'll find free parking.

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Is there an indoor pool at this aparthotel?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Fragata Departamentos?

Couples staying at this aparthotel will value amenities like a kitchenette, a city view in some apartments, as well as concierge services.

Are there hot tubs at Fragata Departamentos?

No, this aparthotel doesn't have a spa tub.

Does this aparthotel provide breakfast?

No, this aparthotel doesn't offer breakfast.

Does this aparthotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at this aparthotel for a fee of USD 30 per pet, per night. A deposit of USD 280 per stay is collected.

Are there connecting rooms at Fragata Departamentos?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to this aparthotel?

The closest major airport to this aparthotel is Cancun Intl. Airport (CUN), which is 16 mi away (24 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 24.1 mi away.

Are there rooms with balconies at Fragata Departamentos?

No, there aren't any apartments with balconies at Fragata Departamentos.

Fragata Departamentos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 120 reviews
Rating 8 - Good. 44 out of 120 reviews
Rating 6 - Okay. 12 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Neil, Kalamazoo

Traveled with partner
Liked: Cleanliness
Pleasantly surprised. This looks like a small motel, but is an apartment complex that rents out a few units. The kitchen was well equipped and the bedroom a separate from the kitchen dining room. Just a few blocks from the beach… and a great beach club. For a low budget trip, this place was just great. The staff did not speak any english but google translate helped to facilitate good communication.
Sunrise at the beach near our room
The full moon at the beach that evening.
Stayed 3 nights in Dec 2025

10/10 Excellent

Socorro

Traveled with family
Liked: Cleanliness, room comfort

Comfortable

A big room with doble bed and kitchen
Stayed 1 night in Sep 2020

10/10 Excellent

NM, Atlanta

Traveled with family
Liked: Cleanliness, amenities
Quaint hotel whose manager and staff that go above and beyond to make sure stay pleasant. The apartments are impeccable as is the entire property. Short walk to the plaza and beach. Highly recommend staying at Hotel Eden!
Stayed 2 nights in Jul 2020

10/10 Excellent

Rick

Liked: Cleanliness, room comfort

Perfect stay in Puerto Morelos

Great, fast friendly check in. Room was spotless and spacious. Amenities were everything we hoped for including 5 gal. Of filtered water. We enjoyed a quiet nights rest. Overall a great stay and recommend highly.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 7 nights in Mar 2020

8/10 Good

Nathalie

Stayed 8 nights in Mar 2020

10/10 Excellent

Tiffany, Dallas

Traveled with family
Liked: Cleanliness, amenities
The location was good. The street was mostly quiet except for some street work going on. The staff were friendly. Plenty of room in the apartment.
Stayed 10 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location easy to walk into town. a/c worked well Could provide matches for the gas cooker. Shower not most powerful Overall very satisfied
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had ants in the bathroom. We liked location and quiet street
Stayed 8 nights in Jan 2020

6/10 Okay

Doris

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

10/10 Excellent

Kk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Short walk to cafes and restaurants and a super short walk to the beach! A great base! The kitchen was handy! The staff were helpful!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very basic and we were prepared for this, however there were problems with it. The towels were not changed in the 5 days we stayed there (I think this is the same for the towels). The shower only had cold water and the shower head was awful too. The desk staff were friendly and helpful, ordering is a can when needed and arranging transport to/from the airport
Stayed 4 nights in Dec 2019

8/10 Good

Dorothy Heather

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rally liked location and the people they are very nice Justina she is a great person
Stayed 6 nights in Sep 2019

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place, Comfortable, Clean, Peaceful

I were arrived to Cancun of Mexico of Puerto Morelos for dental trip. I were very lucky to find Studio Hotel apartment as Eden! And guess what I extended here two more weeks! How comfortable is it! Very well managed, stuff is Great they are responding to all your requests and needs! Rooms is very spacious, cotton nice sheets, about 15 pillows in the slipping area! Is Clean and Fresh! Hot water with good pressure, toilet is flashing good! Beach just crossing one street as 2 minutes away! Kitchen with all supplies as tea pot, plates, big refrigerator and etc., Super market 8 minutes away by walking distance! Front desk people is awesome very responsive and friendly! Towels all the time is available, as kitchen soap as well! I recommend this place to everyone!
Stayed 21 nights in Jul 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eden was perfect for us.

Eden was a perfect apartment setting. Our apartment was spotless and the customer service was outstanding. We love to cook and the kitchen had all the basic tools we needed. We can not wait to go back.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well equipped, pleasant and helpful staff. I'd stay here again if I were in puerto morelos
Stayed 1 night in Apr 2019

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, simple but clean

The stay was great, the place was clean and staff was friendly. The only bad part was the water pressure, which is basically nonexistent. But the location is great, and definitely can't beat the price.
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
We loved this place! A very spacious, immaculately clean apartment with separate bedroom. The kitchen is very well equipped with comfortable seating. Hotel Eden is in an excellent location only 2 blocks from the beach and a 7 minute walk to the main square & Chedraui shopping market. We enjoyed sitting on the small outside terrace, in the cool late afternoon breeze. The staff are very pleasant and helpful.
Stayed 7 nights in Mar 2019

10/10 Excellent

Larry, Davidson Sk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay ! Beautiful reception Excellent location Very clean Very quiet area Excellent location to beach
Stayed 2 nights in Mar 2019

10/10 Excellent

Ethna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Eden, Puerto Morelos, Mexico

With the exception of unreliable internet, the Hotel Eden was terrific. Very clean premises, friendly staff.
Stayed 8 nights in Mar 2019

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unit was very clean. Water pressure was low in shower, with no hot water in bathroom sink. Very pleasant staff. Very adequate for our one-night stay.
Stayed 1 night in Mar 2019

10/10 Excellent

jc, kelowna bc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower week other wise it was exselente. like the ktchen. beds comfortable
Stayed 4 nights in Feb 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Booked this hotel for our last week at PR. Quiet neighbourhood despite the construction across the street. Very clean rooms. Great housekeeping. Front desk extremely helpful even providing us beach chairs.
Stayed 8 nights in Jan 2019