Hotel Star Express Puebla - Central CAPU

3.0 star property
Beaux Arts hotel with free parking connected to the convention center in Puebla
VIP Access

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Photo gallery for Hotel Star Express Puebla - Central CAPU

Cozy retreat with a neatly made bed, featuring a comfortable bed and a stylish headboard.
Conference room with a long table and comfortable seating for meetings.
Enter Salón Antares 1 through the adjacent door.
Secure entryway with a glass door and handle.
Laundry center with washing machine, dryer, and sink.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070
  • Puebla Convention Center
    ‪6 min drive‬
  • Zócalo de Puebla
    ‪6 min drive‬
  • Puebla Cathedral
    ‪6 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Standard with internal view

  • Sleeps 4

Room Standard with internal view

  • Sleeps 2

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About the neighborhood

Puebla

Hotel Star Express Puebla - Central CAPU places you within 3 miles (5 km) of popular attractions like Fort Loreto and Zócalo de Puebla. This 64-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to the convention center in central Puebla and also close to Puebla Cathedral and Puebla Convention Center.

What's nearby

  • Cuauhtemoc Stadium - 5 min drive - 3.3 miles
  • Puebla Convention Center - 6 min drive - 3.3 miles
  • Zócalo de Puebla - 6 min drive - 2.8 miles
  • Puebla Cathedral - 6 min drive - 2.8 miles
  • Angelopolis Commercial Center - 8 min drive - 3.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Vips - ‬3 min walk
  • ‪Taquería Don Saúl - ‬5 min walk
  • ‪Frutilandia 2 - ‬10 min walk

About this property

Hotel Star Express Puebla - Central CAPU

Beaux Arts hotel with free parking connected to the convention center in Puebla
Hotel Star Express Puebla - Central CAPU features a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and designer toiletries. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include a health club.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 for adults and MXN 110 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurante

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 110 for adults and MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Hotel Star Express Puebla - Central CAPU.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

What can I see close to Hotel Star Express Puebla - Central CAPU?

This hotel is located in Puebla, close to Zócalo de Puebla, Puebla Cathedral, and Cuauhtemoc Stadium. You'll also find Angelopolis Commercial Center and Galerías Serdán within a short drive.

Is parking available on site at Hotel Star Express Puebla - Central CAPU?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Star Express Puebla - Central CAPU include a casino on the premises?

No, Hotel Star Express Puebla - Central CAPU doesn't have a casino.

Will I find an indoor pool at Hotel Star Express Puebla - Central CAPU?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Star Express Puebla - Central CAPU?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and wedding services.

Does Hotel Star Express Puebla - Central CAPU have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Star Express Puebla - Central CAPU feature a restaurant that includes a breakfast menu?

Yes, Hotel Star Express Puebla - Central CAPU serves a full breakfast for a surcharge each morning at Restaurante.

Will Hotel Star Express Puebla - Central CAPU allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Star Express Puebla - Central CAPU.

Does Hotel Star Express Puebla - Central CAPU have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Star Express Puebla - Central CAPU?

The closest major airport to Hotel Star Express Puebla - Central CAPU is Puebla Intl. Airport (PBC), which is 19.5 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Star Express Puebla - Central CAPU?

No, there aren't any guestrooms with balconies at Hotel Star Express Puebla - Central CAPU.

Does Hotel Star Express Puebla - Central CAPU have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Star Express Puebla - Central CAPU.

Hotel Star Express Puebla - Central CAPU Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 113 out of 297 reviews
Rating 8 - Good. 115 out of 297 reviews
Rating 6 - Okay. 47 out of 297 reviews
Rating 4 - Poor. 10 out of 297 reviews
Rating 2 - Terrible. 12 out of 297 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, it was good
Stayed 1 night in Oct 2024

10/10 Excellent

Arturo

Stayed 1 night in Jan 2024

10/10 Excellent

Celedonio

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023

8/10 Good

Rene

Stayed 1 night in Oct 2023

2/10 Terrible

Alejandra

Stayed 1 night in May 2023

4/10 Poor

MARIA DEL CARMEN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022

10/10 Excellent

Silvestre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast to die for!

Was fast and friendly service! Breakfast was delicious!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Modern Hotel

My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.
Stayed 2 nights in May 2018

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep It Up...

Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.
Stayed 2 nights in May 2018

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very, very good hotel.

The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains. It's a very good hotel even in EU/US terms! The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM. The breakfast included in the price was very good.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maid so annoying

not bad, just the maid know the door every hour after 10 am. room are small than the pictures in the website.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla Visit

Hotel was conveniently located for our meetings. It is across the street from the bus station so you can easily arrive from anywhere in Mexico. Despite the bus traffic there was no noise in the hotel from the buses. There is a little noise from the hallways and other rooms, but was not during reasonable sleeping hours, so no issue for us.
Stayed 2 nights in Sep 2017

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, very clean, great friendly service, great breakfast and very convenient for proximity to CAPU and local transportation.

10/10 Excellent

Jose Ismael

Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2025