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Hotel Sofia

2.5 star property

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Photo gallery for Hotel Sofia

Free daily continental breakfast
Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Interior detail
Front of property - evening/night
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Church
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center within a 5-minute walk of Zócalo de Puebla, Hotel Sofia is within a 15-minute stroll of Palafoxiana Library. This 45-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.3 miles
  • Puebla Cathedral - 7 min walk - 0.4 miles
  • Santo Domingo Church - 8 min walk - 0.5 miles
  • Los Sapos Bazaar - 10 min walk - 0.6 miles
  • Puebla Convention Center - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Tacos Tony - ‬2 min walk
  • ‪Antojitos Tomy - ‬3 min walk
  • ‪Fonda de Santa Clara - ‬1 min walk
  • ‪El Gato De Oro - ‬3 min walk
  • ‪El Corona - ‬2 min walk

About this property

Hotel Sofia

Hotel Sofia features free WiFi in public areas, meeting rooms, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs. Safes, desks, and free toiletries are other standard amenities.

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Hotel Isabel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Hotel Sofia?

Hotel Sofia offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Sofia?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Sofia on Apr 20, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Sofia?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Zócalo de Puebla, Palafoxiana Library, and Rosario Chapel. You'll also find Amparo Museum and Los Sapos Bazaar less than a mile away.

Does Hotel Sofia feature a casino?

No, Hotel Sofia doesn't have a casino.

Will I find an indoor pool at Hotel Sofia?

No, there is no indoor pool at this hotel.

Does Hotel Sofia have a restaurant with a breakfast menu?

Yes, Hotel Sofia serves free continental breakfast each morning from its restaurant.

Will Hotel Sofia allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Sofia.

How close is the airport from Hotel Sofia?

The closest major airport to Hotel Sofia is Puebla Intl. Airport (PBC), which is 21.1 mi away (43 minutes by car).

Hotel Sofia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 277 out of 585 reviews
Rating 8 - Good. 171 out of 585 reviews
Rating 6 - Okay. 75 out of 585 reviews
Rating 4 - Poor. 32 out of 585 reviews
Rating 2 - Terrible. 30 out of 585 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous
Stayed 3 nights in Jan 2026

8/10 Good

Maria E

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Chanel

Traveled with partner
Liked: Amenities, property conditions & facilities
En primera la recepcionista tiene de cierta manera un modo desagradable, si te atiende a las dudas solo que parece que estuviera molesta todo el tiempo. Segunda, la habitación que nos dieron es de la primera planta y es totalmente cerrada, sin alguna ventana y hace un calor horroroso, solo te salva su ventilador pero al menos que agreguen una ventana hacia el lobby porque no fue nada de descanso. Agua caliente al instante afortunadamente, es zona centro y es muy linda, fuera de eso solo me gustó por esa razón, pero por la habitación no me gustó la experiencia, 5/10 solo por ese detalle
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy limpio y su personal muy amable
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen amparo, Kissimmee

Stayed 1 night in Oct 2025

10/10 Excellent

ARNALDO, SAN ANTONIO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025

8/10 Good

Evelyn

Stayed 1 night in Aug 2025

6/10 Okay

David

Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025

6/10 Okay

Cristina

Stayed 1 night in May 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy buena atención lugar muy limpio
Stayed 3 nights in May 2025

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantado con la habitación que nos tocó. El servicio muy excelente. Gente del servicio muy amable y atenta. Recomendadisimo!!
Stayed 2 nights in Apr 2025

6/10 Okay

marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities

So so

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abraham

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Stayed 3 nights in Nov 2024

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pusieron en la habitación que está a un lado de la recepción, y literal ni siquiera se puede descansar
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

steven, waterloo

Stayed 3 nights in Oct 2024

8/10 Good

Felipe

Traveled with family
Liked: Cleanliness, property conditions & facilities
the lady in the front desk was rude and not friendly or even helpful.
Stayed 1 night in Nov 2024

8/10 Good

Bryan Ulises

Stayed 3 nights in Oct 2024

10/10 Excellent

Atzin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente y todo el personal muy atento y amable sobretodo quisiera reconocer al recepcionista de la mañana es un chico sumamente amable y te hace sentir bienvenido muchas gracias por todo. Volvería a regresar
Stayed 4 nights in Oct 2024

10/10 Excellent

Milvia, Kissimmee

Stayed 1 night in Sep 2024

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