See all properties

Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Puebla Cathedral

Choose dates to view prices

Photo gallery for Hotel Escala Puebla Centro

Courtyard view
Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Hallway
Economy Room | 1 bedroom, desk, free WiFi, bed sheets
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500
  • Puebla Convention Center
    ‪7 min walk‬
  • Puebla Cathedral
    ‪10 min walk‬
  • Zócalo de Puebla
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Grand Room

Grand Room | 1 bedroom, desk, free WiFi, bed sheets

Grand Room

9.0 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | 1 bedroom, desk, free WiFi, bed sheets

Basic Room

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1292 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

You may also like

Ad
Suite, 1 Queen Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Express by Marriott Puebla Finsa

Cuautlancingo
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 334 reviews
The price is $52
$44 nightly
$52 total
Total includes taxes and fees
Jul 6 - Jul 7
City Express by Marriott Puebla Finsa

About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Escala Puebla Centro is a leisurely stroll from popular sights such as Zócalo de Puebla and Puebla Cathedral. This 36-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles
  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • Centro Expositor - 4 min drive - 1.7 miles
  • Angelopolis Commercial Center - 6 min drive - 3.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪El Paito - ‬4 min walk
  • ‪El Rincon - ‬4 min walk
  • ‪El Antiguo Molino de los Sapos - ‬5 min walk
  • ‪El Maestro Asador - ‬5 min walk
  • ‪Restaurante el Jaguar - ‬5 min walk

About this property

Hotel Escala Puebla Centro

Hotel with a 24-hour front desk, near Puebla Cathedral
Hotel Escala Puebla Centro features free WiFi in public areas and a gift shop. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a communal living room and a banquet hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other standard amenities include hair dryers, desks, and wardrobes or closets.

Languages

English, Spanish

Similar properties

Front of property - evening/night

Collection O Hotel Del Portal, Puebla

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
8.0 out of 10, Very Good, 881 reviews
Collection O Hotel Del Portal, Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Escala Puebla Centro?

Hotel Escala Puebla Centro offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Hotel Escala Puebla Centro?

This hotel is situated in Puebla Historic Center within a short 10-minute walk of Zócalo de Puebla and also 14 minutes on foot from Puebla Cathedral. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at Hotel Escala Puebla Centro?

No, there isn't parking at this hotel.

Does Hotel Escala Puebla Centro feature a casino?

No, Hotel Escala Puebla Centro doesn't have a casino.

Is there an indoor pool at Hotel Escala Puebla Centro?

No, there is no indoor pool at this hotel.

Does Hotel Escala Puebla Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Escala Puebla Centro have a restaurant with a breakfast menu?

No, Hotel Escala Puebla Centro doesn't have a restaurant that serves breakfast.

Does Hotel Escala Puebla Centro allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Escala Puebla Centro for a fee of MXN 200 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Hotel Escala Puebla Centro?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Escala Puebla Centro?

The closest major airport to Hotel Escala Puebla Centro is Puebla Intl. Airport (PBC), which is 22.7 mi away (41 minutes by car).

Are there rooms with balconies at Hotel Escala Puebla Centro?

No, you won't find guestrooms with balconies at Hotel Escala Puebla Centro.

Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 315 reviews
Rating 8 - Good. 83 out of 315 reviews
Rating 6 - Okay. 20 out of 315 reviews
Rating 4 - Poor. 11 out of 315 reviews
Rating 2 - Terrible. 14 out of 315 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose, Brownsville

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
handcap 3 -floor not elevator
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Stayed 3 nights in Nov 2024

4/10 Poor

juan

Business traveler
Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024

6/10 Okay

filo

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar, con todas las amenidades necesarias. Limpio y cómodo.
Stayed 1 night in Oct 2024

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Merrill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Stayed 3 nights in Aug 2024

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MENTIRAS DEL HOTEL

MIENTEN EN LA UBICACION DEL HOTEL, no está cerca del centro, NO TIENE ESTACIONAMIENTO
Stayed 2 nights in Jul 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024