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Hotel Escala Puebla Centro

3.0 star property

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Photo gallery for Hotel Escala Puebla Centro

Economy Room | Desk, free WiFi, bed sheets
Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Exclusive Studio Suite, 2 Bedrooms | Terrace/patio
Reception
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

Room options

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

9.0 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

Grand Room

  • Sleeps 2

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Escala Puebla Centro is within a 10-minute stroll of sights such as Museo de la Memoria Histórica Universitaria and Ovando Bridge. This 36-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Los Sapos Bazaar - 7 min walk - 0.4 miles
  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Artist Quarter - 8 min walk - 0.5 miles
  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Boyberry - ‬6 min walk
  • ‪Salon Mezcalli - ‬8 min walk
  • ‪Quinta Analco - ‬6 min walk
  • ‪Il Mio Sfizio - ‬7 min walk
  • ‪Copil Café Galería - ‬8 min walk

About this property

Hotel Escala Puebla Centro

Hotel Escala Puebla Centro features free WiFi in public areas and a communal living room. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a gift shop and a banquet hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other standard amenities include hair dryers, desks, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Escala Puebla Centro?

Hotel Escala Puebla Centro offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Hotel Escala Puebla Centro?

This hotel is situated in Puebla Historic Center, just steps from Museo de la Memoria Histórica Universitaria and Ovando Bridge, and within a short walk of Los Sapos Bazaar. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at Hotel Escala Puebla Centro?

No, there isn't parking available at the hotel.

Does Hotel Escala Puebla Centro feature a casino?

No, Hotel Escala Puebla Centro doesn't have a casino.

Is there an indoor pool at Hotel Escala Puebla Centro?

No, there is no indoor pool at this hotel.

Is Hotel Escala Puebla Centro good for couples?

Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.

Are there hot tubs at Hotel Escala Puebla Centro?

No, there isn't a spa tub at this hotel.

Does Hotel Escala Puebla Centro have a restaurant with a breakfast menu?

No, Hotel Escala Puebla Centro doesn't have a restaurant that serves breakfast.

Does Hotel Escala Puebla Centro allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Escala Puebla Centro for a fee of MXN 200 per pet, per night. The property also provides an off-leash area and food and water bowls.

Does Hotel Escala Puebla Centro have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Escala Puebla Centro?

The closest major airport to Hotel Escala Puebla Centro is Puebla Intl. Airport (PBC), which is 22.5 mi away (43 minutes by car).

Are there rooms with balconies at Hotel Escala Puebla Centro?

No, you won't find guestrooms with balconies at Hotel Escala Puebla Centro.

Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 372 reviews
Rating 8 - Good. 91 out of 372 reviews
Rating 6 - Okay. 27 out of 372 reviews
Rating 4 - Poor. 13 out of 372 reviews
Rating 2 - Terrible. 17 out of 372 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Ysa

Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.
Stayed 1 night in Nov 2025

10/10 Excellent

jonathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Stayed 1 night in Oct 2025

4/10 Poor

Leonor

Traveled with family
Disliked: Staff & service, amenities
The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanni

Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

guadalupe

Stayed 1 night in May 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los empeleados muy serviciales y atentos el lugar nos gusto mucho esta muy bonito y limpio. Lo unico fue el area un poco retirada de el zocalo y un poco fea.
Stayed 3 nights in May 2025

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Luis Antonio, Puebla

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio por parte del personal
Stayed 1 night in Apr 2025

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities, room comfort

Don't get fooled by the price!

If you're used to amenities from regular hotels such as coffee maker or mini fridge, this is not the place for you because it does not have any of that. BUT that is not the problem. The basic features of a hotel such as safety, service, hot water and assistance from some of the staff are terrible. This guy Miguel was so rude and unprofessional. The tv wasn't working, the door would hit the sink so you can't really open it, and were only two outlets to plug in electronic devices. This obviously someone's weird investment on a questionable neighborhood with terrible construction and poor management. Don't get fooled by the prices online, look for something closer to the downtown area.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose, Brownsville

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
handcap 3 -floor not elevator
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Stayed 3 nights in Nov 2024

4/10 Poor

juan

Business traveler
Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024