1. The door lock to our room was broken. We had to pull hard on the door when we left our room, which was not a big deal for us .. but the cleaning staff left our room unlocked twice during our stay- which we actually checked out earlier than booked due to this.
2. We checked in on a Friday afternoon and everything was fine until Monday morning at 8am when the construction started right out side of our room. The were drilling and hammering on the outside wall right outside our room. I was trying to get some work done, this is why we checked out early. We were not told upon check in that there would be construction starting early on Monday morning. They should have never booked people into this room, very poor management to overlook this.
3. When checking out we asked to speak to a manager, the front desk said they were not available but would call us in 5 mins this was at 9am ... at 1130 we finally had to call back, again they said they would call right back .. again no call at 1pm.. so we called again and refused to be told we would get a call back, they finally put us thru to the manager who was indifferent to the situation.
4. Went to the Courtyard Marriot which is right across the street which was a wonderful hotel.