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Recent guest reviews

Upon check-in girl was very nice. But I saw one of the employees drinking beer and the staff were all looking for guests to get in trouble. They seemed to want to get guests in trouble so they could charge them all more. I had a do not disturb sign on my door and when I came back from doing errands, my room had been gone through, I had placed my tablet under the sheets and it was moved when I had come back. I was not impressed with that!

Horrible service

We stayed here and this hotel was disgusting. There was vomit under the stairs leading down to our room which I alerted hotel staff to and they did nothing. Our room was designated as nonsmoking and had obviously had cigarettes smoked in it recently when we arrived. The cleanliness of our room was a huge issue as well and I went to speak to hotel staff about it. The cleaning manager did have us moved to a different room after I showed her pictures of the urine on the tile by the toilet, the disgusting and questionable human stains on the chair in our room, and the human hair and dirt in the tub but then for the rest of our stay we did not have any housekeeping. No clean towels, no beds made, nothing! We also witnessed an arrest on property involving 6 local sheriffs which did nothing to improve the quality of the stay. I absolutely do not recommend this hotel unless you have no other options and even then you’d probably be more comfortable in your car.

Horrible service, rude staff, no basic amendities even water

It was a dump. So many broken items. Rude staff. And creepy people everywhere.

Dirty sheets. Limited towels. Great front desk staff.

A lot of little things that made the stay uncomfortable.

It was clean. The evening person who checked me in seemed to exude that she wasn’t happy being there. The smell was not the best.

This was a GREAT value for $55. The room was clean, the staff were friendly, it is an older establishment but has been well kept.

Lumpy mattresses. House keeping better than before

All the tweakers the place is a dump. If you stay there you might catch something. The staff was belittling and just a rotten woman. So if you have a credit card $150 deposit, if paying with prepaid card $250 deposit, if paying cash $450 deposit I would find another hotel if I was you.

Serious and rude staff member made me feel targeted.

Hotel was close to Kaiser Sunnyside medical for the procedure we came for.

We liked it the German food next door was great the view of the interstate was perfect in our price range

I liked this location for me. staff was great. limited breakfast but TOTALLY FOR ME. secured pool area but only one way in-one way out. room cleaners were awesome an tidy

SE 97th Avenue Clackamas OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Within a short walk of Kaiser Permanente Sunnyside Medical Center, Sunnyside Inn & Suites is within a mile (2 km) of Clackamas Town Center. Each of the 129 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.


Rooms

All 129 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 36-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Other amenities include free long-distance calls, free local calls, and free toiletries.


Property features

Guests of Sunnyside Inn & Suites enjoy access to free WiFi in public areas, a seasonal outdoor pool, and microwave in a common area. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a refrigerator in a common area, laundry facilities, and a convenience store.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Deluxe Room, Multiple Beds (Family Suite)

3 Queen Beds | Sleeps 8

Standard Room, 1 Queen Bed (Single Queen ADA)

1 Queen Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Sunnyside Inn & Suites

Everyone (23) Couples (11) Family (12)
2
Partner Couples

Upon check-in girl was very nice. But I saw one of the employees drinking beer and the staff were all looking for guests to get in trouble. They seemed to want to get guests in trouble so they could charge them all more. I had a do not disturb sign on my door and when I came back from doing errands, my room had been gone through, I had placed my tablet under the sheets and it was moved when I had come back. I was not impressed with that!

By on Jul 20, 2021

Review comment responded on Aug 2, 2021

Thank you for your feedback. We will be addressing your concerns

1
Family

Horrible service

By on Jul 10, 2021

4
Everyone

By on Jun 30, 2021

1
Partner Couples Business Business

We stayed here and this hotel was disgusting. There was vomit under the stairs leading down to our room which I alerted hotel staff to and they did nothing. Our room was designated as nonsmoking and had obviously had cigarettes smoked in it recently when we arrived. The cleanliness of our room was a huge issue as well and I went to speak to hotel staff about it. The cleaning manager did have us moved to a different room after I showed her pictures of the urine on the tile by the toilet, the disgusting and questionable human stains on the chair in our room, and the human hair and dirt in the tub but then for the rest of our stay we did not have any housekeeping. No clean towels, no beds made, nothing! We also witnessed an arrest on property involving 6 local sheriffs which did nothing to improve the quality of the stay. I absolutely do not recommend this hotel unless you have no other options and even then you’d probably be more comfortable in your car.

By on May 21, 2021

1
Partner Couples

Horrible service, rude staff, no basic amendities even water

By , from Clackamas, Oregon on Oct 30, 2020

1
Everyone

By on Sep 16, 2020

Review comment responded on Oct 26, 2020

We are sorry to hear that you did not enjoy your stay. We would love to know more on how we can improve. Thank you for your feedback, we hope to see you again soon!

1
Family

It was a dump. So many broken items. Rude staff. And creepy people everywhere.

By on Apr 27, 2020

3
Business Business

Dirty sheets. Limited towels. Great front desk staff.

By on Apr 21, 2020

3
Partner Couples Family

A lot of little things that made the stay uncomfortable.

By on Mar 9, 2020

1
Everyone

By on Feb 1, 2020

Review comment responded on Feb 13, 2020

Thank you for taking your time to review our hotel. We would love to know more on how we could have improved your stay. Thank you so much for your feedback!

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