Hotel Xcaret Mexico - All Parks / All Fun Inclusive

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Sallytrubella Travel Shop
Aerial view
Property entrance
Water park

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

Garden Suite

  • Sleeps 4

River Suite

  • Sleeps 4

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Suite Garden

8.4 out of 10
Very good
(100 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite River

8.8 out of 10
Excellent
(88 reviews)
  • River view
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

Room (Swim Up, Garden)

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Adults Only)

  • Sea view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Spa)

  • Garden view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

Suite with River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 570 sq ft
  • Sleeps 4
  • Free WiFi

Suite (River Jump)

  • River view
  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite (Master)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Hotel Xcaret Mexico - All Parks / All Fun Inclusive places you next to Cenote Santa Cruz and a short stroll from other popular sights like Xenses Park. This 1800-room, 5-star property has 15 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Cenote Santa Cruz - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 19 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Río Secreto - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Guests of Hotel Xcaret Mexico - All Parks / All Fun Inclusive have access to a full-service spa, 15 outdoor pools, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach property include a children's pool, a 24-hour gym, and a sauna.
Guests can expect to find flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and slippers, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include indoor private hot tubs, free minibar items, and balconies.
An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3000 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling and kayaking.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on Jun 14, 2026 start from $1,471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Is parking available on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, hydrotherapy, and reflexology.

Are there luxury amenities available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a beachfront restaurant, and beachside massages at this property.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a casino?

No, Hotel Xcaret Mexico - All Parks / All Fun Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, this property has an indoor pool along with 15 outdoor pools.

What do couples enjoy most about Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

This beachfront property offers many amenities for couples, including a private indoor hot tub as well as a beachfront restaurant and 15 outdoor pools.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a hot tub?

No, but this property does have a sauna.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive has 20 restaurants, and serves free full breakfasts each morning.

Will Hotel Xcaret Mexico - All Parks / All Fun Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Xcaret Mexico - All Parks / All Fun Inclusive for a fee of MXN 3000 per pet, per stay.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

The closest major airport to Hotel Xcaret Mexico - All Parks / All Fun Inclusive is Cozumel Intl. Airport (CZM), which is 18.3 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, every guestroom at Hotel Xcaret Mexico - All Parks / All Fun Inclusive comes with a balcony and some offer ocean and garden views.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1032 out of 1538 reviews
Rating 8 - Good. 185 out of 1538 reviews
Rating 6 - Okay. 131 out of 1538 reviews
Rating 4 - Poor. 76 out of 1538 reviews
Rating 2 - Terrible. 114 out of 1538 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it 😍 outstanding ❤️
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Alena

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is amazing!!!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Honestly the best all inclusive we've ever stayed in.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent with an amazing view and nice amenities.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Meghan Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! Very clean and friendly!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Drew Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great place kind staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Suhrob

Liked: Cleanliness, amenities, property conditions & facilities
Great place !!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family experience. definitely would love to return. too many things to do in one visit.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities amazing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven marcus

Liked: Cleanliness, amenities, property conditions & facilities
This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Rebecca

Liked: Cleanliness
Beautiful niche areas, very clean property, kind and pleasant staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve ever stayed that! The service was amazing and the food and drinks were great! I have nothing negative to say about my experience there
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and the staff was very courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Very clean and great food
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vasileios

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing….! The entire resort is beautiful…..the rooms are clean…the food is great and the staff very very friendly! I already purchased a package to return 😂. Parks were super fun and kind friendly!!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Humberto Ortiz

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, jaw dropping rooms and view and plenty of places to soak in the sun and relax.
Stayed 2 nights in Dec 2025