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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Egyptian cotton sheets, premium bedding, down comforters
Restaurant
Water park
Suite Ocean Front Adults | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪2 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down comforters

Suite River

9.0 out of 10
Wonderful
(122 reviews)
  • River view
  • 570 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(34 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.4 out of 10
Exceptional
(29 reviews)
  • River view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Xenses Park is within a mile (2 km) of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , and other popular sites like Xcaret Eco Theme Park are within a couple of miles (3 km). This 900-room, 5-star property has 15 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.1 miles
  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪El Xentral - ‬2 min drive
  • ‪Arriba Baja - ‬5 min drive
  • ‪Mercado de la Merced - ‬3 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Guests of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have access to a full-service spa, 15 outdoor pools, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a conference center.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include indoor private hot tubs, balconies, and free minibar items.
15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Occidental at Xcaret Destination - All Inclusive
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  • Pool
  • Breakfast included
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8.4 out of 10, Very Good, 5,300 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 1 total (9 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Will I find all-inclusive options at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and yoga.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on May 10, 2026 start from $1,021, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Is there parking available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and detox wraps.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have luxury amenities?

Yes, guests can indulge in luxuries such as a private indoor hot tub, an ocean-view restaurant, and 3 swim-up bars at this property.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only include a casino at the property?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have an indoor pool; however, there are 15 outdoor pools.

What do couples enjoy most about Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This adults-only property offers many amenities for couples, including a private indoor hot tub as well as a beach and an ocean-view restaurant.

Are there hot tubs at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, but this property does have a steam room.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only feature a restaurant that includes a breakfast menu?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, this property has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest major airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Cozumel Intl. Airport (CZM), which is 18.4 mi away (253 minutes by car).

Are there rooms with balconies at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, every guestroom at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only comes with a balcony and some offer ocean and garden views.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1114 out of 1439 reviews
Rating 8 - Good. 152 out of 1439 reviews
Rating 6 - Okay. 76 out of 1439 reviews
Rating 4 - Poor. 46 out of 1439 reviews
Rating 2 - Terrible. 51 out of 1439 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Santiago

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2026

10/10 Excellent

Magdaleno

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Arte exceeded every expectation. The food and drinks were consistently excellent—high quality, well-prepared, and abundant throughout the stay. What truly sets this resort apart, though, is the staff. The hotel team, the transportation crew, and every single staff member at the affiliated Xcaret parks were exceptional: professional, friendly, attentive, and genuinely proud of what they do. Transportation was seamless and well-organized, making it incredibly easy to enjoy the parks without stress. The entire experience felt thoughtful, immersive, and first-class from start to finish. I highly recommend Xcaret Arte and am already looking forward to returning soon.
Stayed 4 nights in Jan 2026

10/10 Excellent

Denice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole concept is unique
Stayed 4 nights in Jan 2026

8/10 Good

Alla

Stayed 9 nights in Dec 2025

10/10 Excellent

Christian

Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Very clean, staff very c
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences of my life, I am already planning my return trip back.
Stayed 11 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities
Amazing. No place like this.
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and polite! Room service was excellent and the parks we visited were all amazing. Overall a 10/10 experience!
Stayed 5 nights in Jan 2026

10/10 Excellent

Leticia

Stayed 7 nights in Jan 2026

10/10 Excellent

Raul

Stayed 4 nights in Dec 2025

10/10 Excellent

Liliana

Stayed 2 nights in Jan 2026

10/10 Excellent

Kaiwen

Stayed 1 night in Dec 2025

2/10 Terrible

Sang Jin

Stayed 3 nights in Jan 2026

10/10 Excellent

Angelica

Stayed 3 nights in Jan 2026

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort 😍 I love it
Stayed 4 nights in Dec 2025

10/10 Excellent

Mavia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Everything was above expectations. The transportation system was amazing along with the people who drove the buses. Our room clean beds were so comfortable I wanted to take them home. I wish we stayed two more days to enjoy and explore the hotel activities, they looked amazing. The only thing I was disappointed with was restaurant reservations, I was told we could make them when we arrived, it later found out I should had made them prior, the nice restaurants were booked. It the restaurants we did go to were great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort we’ve ever been to!
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew Byong

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms and staff was very friendly
Stayed 7 nights in Dec 2025

4/10 Poor

Tao

Stayed 2 nights in Dec 2025

8/10 Good

Anthony

Stayed 5 nights in Dec 2025

4/10 Poor

Mercedes

Traveled with family
Liked: Staff & service
Disliked: Amenities
We were so excited about trying out this property because we heard so many fun reviews about it. We stayed at the Arte adult only hotel. I stayed with my family including two sons ages 21 and 25. We were all pretty disappointed about the overall stay and were all pretty surprised about the hype. The rooms were nice and when we could get into a restaurant the food was pretty good. The buffet served the same thing every single day and night. The alcohol and service was good. They need ore guidance on how to set up the parks and restaurants. We were told we could not go to several of the parks because it was full ? Why did we pay to stay here if that was the case? We were not able to get into all the restaurants and it was NOT because it was too busy. There was 0 night time shows or entertainment so that made for a pretty boring evening...every night. We were there over New Years Eve and were told there was no special show or dinner unless you wanted to pay an EXTRA $250 PER PERSON. This seemed pretty ridiculous. The parks we were able to go to had some fun things. The water slide and the zip lining was fun. The other things to do at the parks just seemed like a local theme park for young kids. I would not go back to this resort. We were all very disappointed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks.
Stayed 4 nights in Dec 2025

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