Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

4.5 star property

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Photo gallery for Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

Sauna, hot tub, steam room, body treatments, aromatherapy
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, beach cabanas, sun loungers
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
  • Place, Tres Rios Ecopark
    ‪1 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

Deluxe Double Room

  • Canal view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite Soaker Tub , Adult Only

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Swim Up , Adult Only

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is within a 15-minute drive of popular attractions such as Gran Coyote Golf and Maroma Beach. This 257-room, 4.5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Tres Rios Ecopark - 1 min drive - 0.3 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Gran Coyote Golf - 9 min drive - 4.9 miles
  • Playa Paraiso Golf Course - 10 min drive - 7.0 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 7.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Black & White - ‬11 min drive
  • ‪Seafood - ‬12 min drive
  • ‪Beach Bar - ‬12 min drive
  • ‪Festival - ‬11 min drive
  • ‪Jaal-Ha - ‬12 min drive

About this property

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and DVD players. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include free minibar items, furnished balconies, and iPod docks.
A private beach and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Casa Las Islas
  • Hacienda Grill
  • Il Forno
  • Kotori
  • Porto Bello

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat and paddles
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Mini golf
  • Sauna
  • Segway rentals/tours
  • Snorkeling
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free theme park shuttle
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 4 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Partner property access
  • Partner property beach club access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen

Hacienda Tres s Nature Park I

Hacienda Tres Rios Playa del Carmen

Hacienda Tres Rios

Hacienda Tres Rios Hotel Playa Del Carmen

Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

Kimpton Tres Rios Inclusive

Kimpton Tres Rios All Inclusive Resort

Kimpton Tres Rios All-Inclusive Resort Aparthotel

Kimpton Tres Rios All-Inclusive Resort Playa del Carmen

Hacienda Tres Rios Resort Spa Nature Park – All Inclusive

Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

Frequently asked questions

Will I find all-inclusive options at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

How much does it cost to stay at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive on May 18, 2026 start from $462, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

This property is situated in Riviera Maya, just steps from Tres Rios Ecopark. You'll also find Maroma Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is parking available on site at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Ya Ax Che is the property's spa and services include hot stone massages, reflexology, and aromatherapy.

Are there luxury amenities available at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and a poolside restaurant at this property.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive feature a casino on the premises?

No, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive doesn't have a casino.

Will I find an indoor pool at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

There are many amenities for couples at this property, including champagne service as well as a private beach and a beach bar.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Will Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

The closest major airport to Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is Cozumel Intl. Airport (CZM), which is 29.8 mi away (268 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.3 mi away (42-minute drive).

Are there rooms with balconies that I can book at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, every guestroom at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive comes with a furnished balcony and some offer canal and garden views.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive if you plan to say "I do" during your trip.

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 8 out of 31 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hadassah

Stayed 5 nights in Feb 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
New rooms, spotless clean, cleanest rooms I started in, food was great- lots of choices and good quality, they had a lot of activities that were free such as kayaking, bike riding to see the cenotes on their property, beaches were beautiful, fun activities for kids, we will be coming back there.
Stayed 6 nights in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

2/10 Terrible

JOANNE

Traveled with group
Disliked: Property conditions & facilities
Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here.
Stayed 4 nights in Aug 2025

2/10 Terrible

Monica

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Si no eres socio, no vayas. La atención y la comida es MUY MALA, y pequeño detalle los ríos tienen cocodrilos, un gran peligro si quieres hacer las actividades que ofrecen, nos tocó ver a “Pancho” el cocodrilo que suele visitar la zona de las albercas, los mismos salvavidas nos comentaron que el mayor riesgo de muerte en las actividades eran los cocodrilos y realmente es el único atractivo que tiene el hotel, la playa está muy fea, no hay sargazo pero es arena oscura y revuelta, ni en la orilla te ves los pies. En las albercas hay muy pocos camastros como para el 20 % de los huéspedes y no hay barra de bebidas, tienes que salir del agua a pedirlas, ofrecen cerveza en lata solo para socios, para los demás de barril y caliente, eso sí habitaciones remodeladas muy bonitas aunque estuvimos 4 días sin llaves porque no funcionaba el sistema, cada que queríamos ir al cuarto teníamos que ir antes a recepción a pedir que nos abrieran
Stayed 6 nights in Dec 2025