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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property
Hotel with free breakfast, near Hancock Shaker Village

Choose dates to view prices

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
Property amenity
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Place, Bousquet Ski Area
  • Place, Hancock Shaker Village
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪19 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Pittsfield

Located 1.8 mi (2.9 km) from Hancock Shaker Village, Best Western Plus Berkshire Hills Inn & Suites is within a 10-minute drive of other popular attractions like Bousquet Ski Area. This 59-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Hancock Shaker Village - 2 min drive - 1.9 miles
  • Colonial Theater - 6 min drive - 3.6 miles
  • Berkshire Museum - 6 min drive - 3.6 miles
  • The Mount - 18 min drive - 9.9 miles
  • Tanglewood Music Center - 19 min drive - 9.3 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany Intl. Airport (ALB) - 49 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬8 min drive
  • ‪Parkside - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel with free breakfast, near Hancock Shaker Village
Guests of Best Western Plus Berkshire Hills Inn & Suites enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
37-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Tax ID number is C0001582360.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Frequently asked questions

What can I see within easy reach of Best Western Plus Berkshire Hills Inn & Suites?

This hotel is located in Pittsfield, close to Tanglewood Music Center, Hancock Shaker Village, and Bousquet Ski Area. You'll also find Colonial Theater and Berkshire Museum within a short drive.

Will I be able to park at Best Western Plus Berkshire Hills Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Berkshire Hills Inn & Suites have a casino at the property?

No, Best Western Plus Berkshire Hills Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Berkshire Hills Inn & Suites?

No, there is no indoor pool at this hotel.

Is Best Western Plus Berkshire Hills Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western Plus Berkshire Hills Inn & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus Berkshire Hills Inn & Suites have a restaurant with a breakfast menu?

Yes, Best Western Plus Berkshire Hills Inn & Suites serves free buffet breakfast each morning from its snack bar.

Will Best Western Plus Berkshire Hills Inn & Suites allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Berkshire Hills Inn & Suites for a fee of USD 25.00 per pet, per day. The property also provides an off-leash area.

Does Best Western Plus Berkshire Hills Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Plus Berkshire Hills Inn & Suites?

The closest major airport to Best Western Plus Berkshire Hills Inn & Suites is Pittsfield, MA (PSF-Pittsfield Municipal), which is 2.3 mi away (5 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.8 mi away (38-minute drive).

Can I book a room with a balcony at Best Western Plus Berkshire Hills Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Berkshire Hills Inn & Suites.

Reviews

Best Western Plus Berkshire Hills Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

10/10 Excellent

Frances

Liked: Amenities
I stayed at this hotel last summer, and I was happy to come back. The front desk staff are very nice. They have convenience items available near the front desk, as well as regular and frozen foods. Full breakfast is served 6:30 - 9:30 am, and it's a feature I look for.
Stayed 1 night in Sep 2025

4/10 Poor

Stephanie, Westbury

Traveled with partner
Disliked: Amenities
We checked in and found dirty towels and used coffee pods in the room. We had to ask three times over two days to get clean towels and coffee pods. Staff was inconsistent…some were accommodating while others were dismissive. Would not stay here again.
Stayed 6 nights in Aug 2025

6/10 Okay

Steven

Disliked: Staff & service
Sheets and garbage bags in hallway. Disgusting
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was freezing when we walked in and could not control the ac. Later, the carpeting was wet. The person at the front desk moved us to another room.
Stayed 1 night in Aug 2025

6/10 Okay

Ruth

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is in need of spiffing up and deep cleaning, particularly carpets. wall paper peeling around air conditioner, mold present. Dust on lamps and on main ice machine. Open dumpster outside our window. Mold in bottom of room ice container issues with sink stopper. The three issues we submitted to management were promptly addressed. Liked the quiet and proximity to Tanglewood. Overpriced for value.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Amenities
Dog friendly
Stayed 1 night in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the free coffee and tea all day and night
Stayed 1 night in Jul 2025

8/10 Good

Susannah

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed after a busy day. Highly recommend the king suites for families with multiple kids. Accomdated our crew comfortably. Staff could not have been nicer.
Stayed 1 night in Jul 2025

6/10 Okay

Chip, holly springs

Traveled with partner
Liked: Staff & service
We were provided an upgrade when we arrived and that was very appreciated. The room was very spacious and clean. However, when someone filled the room above us it was awful, we could hear every step and movement and were woken up late at night when they came in late in the evening in the am.
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The accommodations were clean and well maintained but the furnishings were a little worn.
Stayed 1 night in Jul 2025

6/10 Okay

Vera, port washington

Liked: Cleanliness
Average standard
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

6/10 Okay

Cherie

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Service improvements needed.

Reserved a suite. Checked ahead of time to make sure it was fine. The clerk said the computer showed two suites. A bit challenging to get her to cancel one for me. On arrival to stay, there were no sheets for the sofa bed and only towels enough for two. Called to ask for more. Several hours later had to call again.
Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Tracy, Boston

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Rudolph, dorchester

Traveled with family
Liked: Amenities, property conditions & facilities
Shroud was very welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay!

Nice hotel that was quiet and clean. I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

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