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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Hotel in Pittsfield with a health club and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Exterior
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(70 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

Two Bed Suite

  • Sleeps 6

View all photos for King Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible One Bed Room with Tub

  • Sleeps 2

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Accessible One Bed Suite with Roll In Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

King Suite Sofa Bed with Pool View

  • Sleeps 4

Standard King Room

  • Sleeps 2

Two Queen Beds-Mobility Accessible

  • Sleeps 4

Queen Room With Two Queen Beds-Disability Access

  • Sleeps 4

About the neighborhood

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you next to Berkshire Museum and within a 5-minute walk of Colonial Theater. This 3-star hotel welcomes guests with 179 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Berkshire Athenaeum - 5 min walk - 0.3 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles
  • Housatonic River - 3 min drive - 1.4 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Angelina's Subs - ‬9 min walk
  • ‪Ben & Jerry's - ‬8 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with a health club and a 24-hour business center
Guests of Holiday Inn & Suites Pittsfield-Berkshires by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010502360.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on Dec 22, 2025 start from $83.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn & Suites Pittsfield-Berkshires by IHG?

This hotel is located in Pittsfield, just steps from Berkshire Museum and Colonial Theater, and within a short walk of Barrington Stage Company. You'll also find Housatonic River and Bousquet Ski Area within a short drive.

Is parking available on site at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a casino?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM. Note though that pool facilities will be unavailable from November 14 2025 until January 31 2026 (subject to change).

What will couples enjoy most about a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Pittsfield-Berkshires by IHG serves to-go breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn & Suites Pittsfield-Berkshires by IHG for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn & Suites Pittsfield-Berkshires by IHG?

The closest major airport to Holiday Inn & Suites Pittsfield-Berkshires by IHG is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.3 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 25.6 mi away.

Are there rooms with balconies at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 965 reviews
Rating 8 - Good. 289 out of 965 reviews
Rating 6 - Okay. 142 out of 965 reviews
Rating 4 - Poor. 80 out of 965 reviews
Rating 2 - Terrible. 51 out of 965 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Frederick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The fitness center was in good shape and the restaurant was convenient with good food.
Stayed 3 nights in Oct 2025

6/10 Okay

Biju

Liked: Cleanliness, staff & service
Worn out carpets ; the property needs updating
Stayed 2 nights in Oct 2025

6/10 Okay

David, MURRAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel looks tired. Doors and elevators we out of wack and worn. Parking garage being renovated (great for future). Major renovation would make this a great place to stay.
Stayed 3 nights in Sep 2025

8/10 Good

Alana

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Traveled with group
Liked: Amenities, property conditions & facilities
It was fine , no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking garage is closed for repairs so need to walk two blocks to park car in nearby lot. Hallways and elevators were tired and had old hotel smell. Room was fine but a/c was noisy. Overall a budget experience for a budget price. Staff were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

adriana, east bridgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Garage is closed and under repair/construction. Have to park in a lot done the street. There is a valet but too slow and stops at 12am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and friendly environment. Staff were efficient and knowledgeable. Would appreciate two more handcap parking spaces at front of hotel. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Consistently a clean room with welcoming staff.
Stayed 1 night in Jul 2025

8/10 Good

GREGORY

Stayed 1 night in Aug 2025

10/10 Excellent

Eithne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Restaurant/bar on sight very convenient.
Stayed 5 nights in Jul 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
Stayed 1 night in Aug 2025

8/10 Good

Dayna

Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was closed for reno but luckily they had free valet parking which worked out well. Hotel was clean but building seemed very old.
Stayed 3 nights in Jul 2025

8/10 Good

Ray, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not as happy with the parking around the corner as I would have been if it had been in the lot.
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
For the money we spent I expected more
Stayed 1 night in Aug 2025

8/10 Good

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some renovation going on at the hotel so some common area appearance is affected and garage is not available at this time due to renovations but they do offer free valet parking which is off site
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness
Disliked: Staff & service
We had reserved a room with tub on Expedia. When we arrived they had reserved a room with shower. To get a room with tub they kept us waiting for 15 minutes and then charged us more than our Expedia price
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pittsfield is not a city where I would willingly spend time. The streets are lined with the homeless, who may be staying down the hall from you. Many stores on North Street are vacant. Those that are not are occupied by agencies dealing with the drug problem in the city. The smell of weed is everywhere (not in the hotel). The employees are lovely, helpful and friendly. Breakfast is decent but limited and monotonous. It was the same selection 7 mornings in a row. The bar and restaurant were pleasant but not part of the hotel - you cannot put your check on the hotel bill. The room was comfortable but looked out on a soup kitchen and broken garage. I did see a rat heading into the garage one morning. Parking is in the adjacent bank lot. You might have to walk past a few sketchy characters to get to the hotel. Sadly, the public parts of the hotel are in disrepair. The front doors squawk and the elevators are shaky. We witnessed a power outage during our stay. There is a generator however. We got great service from the sales department scheduling an event on the top (13th) floor. We were given a room with a magnificent view and the in-house caterer provided a nice breakfast. I might do that again but I think we are done staying there.
Stayed 7 nights in Jun 2025

2/10 Terrible

Oded

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets with stains and no hot water
Stayed 2 nights in Jul 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for our trip
Stayed 1 night in Jul 2025

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