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Recent guest reviews

It was upgraded since the last time I stayed there, a world of difference although the hallways could have been cleaner.

Great swimming pool. Comfortable beds. Centrally locates.

Property was very nice, free parking in the connecting garage. Everything looked brand new and shiny in the room and the bed was comfy. Can’t really think of any complaints. The only thing is in my room the water pressure in the sink was too high and the pressure in the shower too low, the fixtures seemed kind of loose in the bathroom as if they don’t fit right. Other then that everything was great and quiet. Would Definitely stay again

We asked for early check in and when we arrived air 12:00 our rooms were ready and the staff was great. I would recommend this hotel...

Garage has limited parking and is in poor condition. Shower has no hot/cold indicator and poor water pressure. Bath mat had scary stains of unknown origins. On a positive note, the bed was very comfortable.

One West Street Pittsfield MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Health club

Holiday Inn & Suites Pittsfield-Berkshires places you next to Berkshire Museum and within a 5-minute walk of Colonial Theater. This 3.5-star hotel welcomes guests with 179 rooms and conveniences like free in-room WiFi, free self parking, and a health club.


Dining

Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 179 rooms provide refrigerators, coffee makers, and free long-distance calls. Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

At Holiday Inn & Suites Pittsfield-Berkshires, guests have access to a health club, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a 24-hour business center, a computer station, and a library.

Room options

Standard Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Suite, Tower

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn & Suites Pittsfield-Berkshires

Everyone (8) Family (2)
3
Everyone

By on Dec 21, 2020

Review comment responded on Dec 22, 2020

Dear Anonymous, Thank you for rating your stay here at the hotel. We appreciate you taking the time to do it. Happy Holidays to you and your family!!!

4
Everyone

It was upgraded since the last time I stayed there, a world of difference although the hallways could have been cleaner.

By on Jan 9, 2020

Review comment responded on Jan 9, 2020

Dear Anonymous Thank you for your feedback. With your input with can continuously improve the standards here at the hotel. We look forward to your next visit.

4
Everyone

Great swimming pool. Comfortable beds. Centrally locates.

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Dear Anonymous, Thank for taking the time to rate the areas that you enjoyed during your stay at the hotel. We do appreciate all your feedback.

5
Business Business

Property was very nice, free parking in the connecting garage. Everything looked brand new and shiny in the room and the bed was comfy. Can’t really think of any complaints. The only thing is in my room the water pressure in the sink was too high and the pressure in the shower too low, the fixtures seemed kind of loose in the bathroom as if they don’t fit right. Other then that everything was great and quiet. Would Definitely stay again

By on Dec 5, 2019

Review comment responded on Dec 6, 2019

Dear Anonymous Thank you for your comments. We are glad you enjoyed your visit. Thank you for letting us know about the water pressure issue in your room, so we can address it as needed. Thank you for choosing us as your hotel in the Berkshires.

4
Everyone

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Dear Anonymous Thank you for taking the time to rate your stay and we look forward to your next visit at the hotel.

4
Everyone

By on Nov 24, 2019

Review comment responded on Nov 24, 2019

Dear Anonymous We appreciate you taking the time to rate your stay at the hotel. We look forward to your next stay.

5
Family Family

We asked for early check in and when we arrived air 12:00 our rooms were ready and the staff was great. I would recommend this hotel...

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Dear Kathleen Thank you for letting me know that my staff was able to accommodate your requests. We look forward to your next stay here at the hotel.

4
Everyone

By on Oct 22, 2019

Review comment responded on Oct 30, 2019

Dear Anonymous, Thank you for choosing the hotel for your lodging needs while visiting the Berkshires.

5
Everyone

By on Jul 23, 2019

Review comment responded on Jul 23, 2019

Dear Anonymous Thank you for staying with us while visiting the Berkshires. Also, for taking the time to rate your stay.

2
Everyone

Garage has limited parking and is in poor condition. Shower has no hot/cold indicator and poor water pressure. Bath mat had scary stains of unknown origins. On a positive note, the bed was very comfortable.

By , from Connecticut on Jul 1, 2019

Review comment responded on Jul 3, 2019

Dear JD Thank you for your comments. We are sorry you encountered issues during your visit. The items you mentioned will be addressed as needed. Thank you for providing feedback.

Holiday Inn & Suites Pittsfield-Berkshires

One West Street, Pittsfield, MA 01201
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