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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(76 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you next to Berkshire Museum and within a 5-minute walk of Colonial Theater. This 3-star hotel welcomes guests with 179 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Lichtenstein Center for the Arts - 5 min walk - 0.3 miles
  • Berkshire Athenaeum - 5 min walk - 0.3 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪WANDER Berkshires - ‬3 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Guests of Holiday Inn & Suites Pittsfield-Berkshires by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010502360.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Are free cancellation options available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on May 10, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn & Suites Pittsfield-Berkshires by IHG?

This hotel is located in Pittsfield, just steps from Berkshire Museum and Colonial Theater, and within a short walk of Berkshire Athenaeum. You'll also find Barrington Stage Company and Lichtenstein Center for the Arts less than a mile away.

Will I be able to park at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a casino?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn & Suites Pittsfield-Berkshires by IHG serves to-go breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn & Suites Pittsfield-Berkshires by IHG for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn & Suites Pittsfield-Berkshires by IHG?

The closest major airport to Holiday Inn & Suites Pittsfield-Berkshires by IHG is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.3 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 25.6 mi away.

Can I book a room with a balcony at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, there aren't any guestrooms at Holiday Inn & Suites Pittsfield-Berkshires by IHG that offer a balcony.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn & Suites Pittsfield-Berkshires by IHG.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Lucas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and as expected
Stayed 3 nights in Feb 2026

2/10 Terrible

Rita

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was dirty with track prints all over from the snow. Trolleys were self managed which is fine but they only had 2-3 for the whole building so tracking them down is an issue. Staff was nice enough but there is clearly a lack of staff and upkeep with the building. Parking was under renovations so the pool was closed. The parking we had to use was TD which was a good 10 minute hike in the snow, with the kids if you had to travel alone. Rooms looked old and need a facelift. My biggest issues were the pet friendly rules. While I love pets, our first room felt stuffy and had fleas, we were promptly placed in a different room but I would be even more upset if my kids had slept in those beds had I didn't check beforehand. No bed bugs, just fleas. Breakfast was fine but nothing impressive, the staff was diligent about making sure the breakfast bar was organized and filled which I appreciate. Lots of potential in this hotel but unfortunately, it fell very short for me.
Stayed 2 nights in Jan 2026

8/10 Good

mark

Business traveler
Liked: Cleanliness
Another good 2 night stay. Did have a slow shower drain but reported that to maintenance and it was fixed right away. Good service. And also the restaurant is quite good featuring an American menu with a Southern emphasis. The parking garage demo is moving quickly by the way. More parking close to the entrance coming soon.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Under parking garage construction, rooms outdated, somewhat clean. Elevator not working. Staff was friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Everyone that works here is so nice! I’ve stayed here twice and had such a nice time. Thank youN
Stayed 1 night in Dec 2025

8/10 Good

Reilly

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant and friendly. From front desk to valet.
Stayed 1 night in Dec 2025

6/10 Okay

Rachel

Stayed 2 nights in Dec 2025

4/10 Poor

Tanvi

Due to construction, we had to park
Stayed 2 nights in Dec 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction beginning at 7am. No parking available. Pool closed.
Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

First, when i called the phone had so much static, it was very difficult to hear/understand what the front desk vlerk was saying. I only thought they could get me in fir the night. Our room was ok but the TV didn't work. Nor did the room phone. Front desk clerk said no maintenance people were there as they had "All gone home for Christmas." Then, she said "Oh there is someone, i will send him up." A poir electric connection fixed the TV. That person was very nice. On check out, i was charged by Expedia, where i booked the stay. I was also charged by the Holiday Inn. The front desk clerk did promise to fix that. She called me later to ensure that had been taken care of. The Evening desk clerk, the TV and room phone not working, made our stay less than we have come to expect at the Holiday Inn. The morning desk clerk and the gentleman who fixed our TV were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Ziheng

Stayed 1 night in Dec 2025

8/10 Good

Mae

Stayed 4 nights in Dec 2025

8/10 Good

Hung M

Stayed 1 night in Dec 2025

10/10 Excellent

Rakhee

Traveled with family
Liked: Amenities
Did not have breakfast. Wish it was free but the hotel staff was amazing and the valet was great too!
Stayed 2 nights in Dec 2025

8/10 Good

Trisha

Room is very clean and well- maintained. Our only complaint is that theres a weird smell, maybe plastic?
Stayed 1 night in Dec 2025

8/10 Good

Junyu

Liked: Cleanliness, amenities, property conditions & facilities
I think the hotel is renovating. The pool is closed. Room is clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and it was clean. Staff were nice and helpful. Christmas decorations were lovely!
Stayed 3 nights in Dec 2025

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There was construction going on in the parking lot/garage and woke up to jack hammers at 7:00 AM on Christmas Eve. No one ever mentioned there would be construction when we booked the room. No parking - have a valet when they’re available. Valet conveniently not available morning after 7 inches of snow on December 27th. Had to walk through unplowed parking lot and down un shoveled side walk to get our car! The breakfast we paid extra for was cold every single day. Definitely would not recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mae

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
While waiting for our vallet car due to construction. The hotel staff were engaging and had personal conversations with us. Rooms were good and all staff treated us exceptional. Give them an atta boy on proformance
Stayed 1 night in Dec 2025

8/10 Good

Teng

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Terrance

Stayed 1 night in Dec 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Dec 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

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