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Pacific Point Resort

3.0 star property
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Family Suite, Multiple Beds (Courtyard) | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2555 Price Street, Pismo Beach, CA, 93449
  • Place, Pismo Preserve
    ‪3 min walk‬
  • Place, Pismo State Beach
    ‪8 min walk‬
  • Place, Pismo Beach Pier
    ‪2 min drive‬
  • Airport, San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Premier Room, 1 King Bed (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room, 1 King Bed (Ocean View)

9.2 out of 10
Wonderful
(9 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room, 2 Queen Beds (Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Oceanfront)

Premium Room, 2 Queen Beds (Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds (Oceanfront)

9.0 out of 10
Wonderful
(7 reviews)
  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Oceanfront)

Premium Room, 1 King Bed with Sofa bed (Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (Oceanfront)

9.4 out of 10
Exceptional
(6 reviews)
  • 347 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Oceanfront)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Oceanfront)

9.8 out of 10
Exceptional
(6 reviews)
  • 876 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Premier Room, 1 King Bed (Ocean View Pet-Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room, 1 King Bed (Ocean View Pet-Friendly)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room, 1 King Bed, Accessible (Ocean View)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Pet-Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room, 2 Queen Beds, Accessible (Pet-Friendly)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Ocean View)

8.8 out of 10
Excellent
(5 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Ocean View)

Deluxe Room, 2 Queen Beds, Accessible (Ocean View) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Ocean View)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Ocean View)

9.6 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Ocean View Pet-Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Ocean View Pet-Friendly)

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Ocean View)

Deluxe Room, 1 King Bed, Accessible (Ocean View) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Ocean View)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Ocean View Pet-Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Ocean View Pet-Friendly)

8.0 out of 10
Very good
(1 review)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Oceanfront)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Oceanfront)

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Suite, 1 King Bed with Sofa bed

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Ocean View)

Flat-screen TV

Suite, 1 King Bed with Sofa bed (Ocean View)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds (Courtyard)

Family Suite, Multiple Beds (Courtyard) | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (Courtyard)

  • 860 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite, Multiple Beds (Courtyard)

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (Courtyard)

  • 860 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Accessible (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, Multiple Beds, Accessible (Ocean View)

  • 860 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite, Multiple Beds (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (Ocean View)

  • 860 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (Oceanfront)

Suite, Multiple Beds (Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Oceanfront)

  • 950 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds (Ocean View)

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, Multiple Beds (Ocean View)

  • 860 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Ocean View)

Flat-screen TV

Suite, 1 King Bed with Sofa bed, Accessible (Ocean View)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Oceanfront)

Suite, 1 King Bed with Sofa bed (Oceanfront) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Oceanfront)

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Partial Ocean View, King ADA

  • Sleeps 2

Partial Ocean View, King

  • Sleeps 2

Ocean View Room with Two Queen Beds

  • Sleeps 4

Oceanfront King Room

  • Sleeps 3

View all photos for Ocean Front Room with Two Queen Beds

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Ocean Front Room with Two Queen Beds

  • Sleeps 4

View all photos for Ocean View Two Queen, Pet-Friendly

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Ocean View Two Queen, Pet-Friendly

  • Sleeps 4

Premier Room with Two Queen Beds and Ocean View

  • Sleeps 4

Premier Ocean View King, Pet-Friendly

  • Sleeps 3

Premier Ocean View Accessible King

  • Sleeps 2

Premier Ocean View Two Queen Accessible, Pet-Friendly

  • Sleeps 4

Two Bedroom Ocean Front Suite, 1 Queen 2 Doubles

  • Sleeps 6

Ocean View King, Pet-Friendly

  • Sleeps 2

Premier King Room with Ocean View

  • Sleeps 2

Partial Ocean View, Two Queens ADA

  • Sleeps 4

One-Bedroom King Suite with Ocean View

  • Sleeps 4

Family Two-Bedroom Courtyard, 1 King Two Queen Suite

  • Sleeps 6

Family Two-Bedroom Ocean View, Two Kings

  • Sleeps 4

One-Bedroom Suite with Two Queen Beds - Ocean Front

  • Sleeps 6

One-Bedroom King Suite - Ocean Front

  • Sleeps 4

Family Two-Bedroom Courtyard, 1 King 1 Queen Suite

  • Sleeps 4

One Bedroom Ocean Front King Suite Accessible

  • Sleeps 4

Family Two-Bedroom Ocean View, Two Kings Accessible

  • Sleeps 4

Family Two-Bedroom Ocean View, 1 King 2 Queens

  • Sleeps 6

Accessible Ocean View One-Bedroom King Suite

  • Sleeps 4

Deluxe Room, 1 King Bed (Ocean View)

  • Sleeps 2

Deluxe King Room with Ocean View - Accessible

  • Sleeps 2

About the neighborhood

Pismo Beach

Pacific Point Resort places you within a 10-minute stroll of popular attractions such as Pismo State Beach and Pismo Preserve. This 170-room, 3-star hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a gym.

What's nearby

  • Pismo Preserve - 3 min walk - 0.2 miles
  • Pismo State Beach - 8 min walk - 0.5 miles
  • Tastes of the Valleys Wine Bar & Shop - 18 min walk - 1.0 mile
  • Pismo Beach Surf Shop - 1 min drive - 1.9 miles
  • Pismo Beach Pier - 2 min drive - 2.1 miles

Getting around

  • Grover Beach Station - 10 min drive
  • San Luis Obispo County Regional Airport (SBP) - 17 min drive

Restaurants

  • ‪Old West Cinnamon Rolls - ‬20 min walk
  • ‪Wooly's - ‬19 min walk
  • ‪Splash Café Pismo Beach - ‬2 min drive
  • ‪Giuseppe's Cucina Italiana - ‬2 min drive
  • ‪Cool Cat Cafe - ‬2 min drive

About this property

Pacific Point Resort

Guests staying at Pacific Point Resort enjoy access to 2 outdoor pools, a gym, and 2 hot tubs. Self parking is offered for USD 15 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a library, and express check-out.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 7 2026 to June 30 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from April 7 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 40.99 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Shore Cliff Hotel Pismo Beach
Shore Cliff Pismo Beach
Shore Cliff
Shore Cliff Hotel Hotel
Shore Cliff Hotel Pismo Beach
Shore Cliff Hotel Hotel Pismo Beach

Frequently asked questions

Is free cancellation available at Pacific Point Resort?

Pacific Point Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pacific Point Resort?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Pacific Point Resort on May 31, 2026 start from $294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Pacific Point Resort?

Guests enjoy the hotel's walkable location in Pismo Beach based on their ratings, and it's within a 10-minute walk of Pismo State Beach and Pismo Preserve. You'll also find Avila Hot Springs and Monarch Butterfly Grove within a short drive.

Is there parking available at Pacific Point Resort?

Yes, parking is offered for USD 15 per day. An electric car charging station is also available for guests.

Does Pacific Point Resort have a casino at the property?

No, Pacific Point Resort doesn't have a casino.

Is there an indoor pool at Pacific Point Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Pacific Point Resort?

Couples staying at this hotel will appreciate amenities like bathrobes as well as 2 outdoor pools and 2 hot tubs.

Are there hot tubs at Pacific Point Resort?

No, there isn't a spa tub at this hotel.

Does Pacific Point Resort have a restaurant that serves breakfast?

No, Pacific Point Resort doesn't have a restaurant that serves breakfast.

Does Pacific Point Resort allow pets to stay free of charge?

No, pets aren't allowed at Pacific Point Resort though service animals are welcome.

Are there connecting rooms at Pacific Point Resort?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Pacific Point Resort?

The closest major airport to Pacific Point Resort is San Luis Obispo County Regional Airport (SBP), which is 9.6 mi away (17 minutes by car). Another top airport is Santa Maria, CA (SMX-Santa Maria Public), which is located 27.7 mi away (33-minute drive).

Are there rooms with balconies at Pacific Point Resort?

Yes, some guestrooms at Pacific Point Resort offer a balcony and may feature ocean views.

Pacific Point Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1028 out of 1427 reviews
Rating 8 - Good. 246 out of 1427 reviews
Rating 6 - Okay. 85 out of 1427 reviews
Rating 4 - Poor. 35 out of 1427 reviews
Rating 2 - Terrible. 33 out of 1427 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Traveled with group
Liked: Cleanliness, staff & service
Great staff. Property under construction.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff and room were phenomenal! The breakfast was truly a cherry on top. There were so many food options. I loved it here and will be coming back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anjali

Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Stayed 1 night in Feb 2026

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, incredible sunset view, bottle of wine, breakfast… Electric vehicle charging… Restaurant Ventana Nextdoor was awesome!
Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Stayed 2 nights in Feb 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Giant room, 3 balconies, 3 TVs. Breakfast so good and staff so friendly!
Stayed 4 nights in Feb 2026

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities
⭐⭐⭐⭐⭐ We had a wonderful stay overall. The hotel was very clean, and the staff was exceptionally friendly and welcoming. Our room was spacious, comfortable, and spotless, and the view was absolutely wonderful. We did notice some ants in the bathroom, which we assume may be due to ongoing construction, but it didn’t take away from our experience. We would definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful! We had 3 different balconies with different views to the ocean. Staff was great making sure we had what we needed.
Stayed 1 night in Jan 2026

10/10 Excellent

aline

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in pismo breath taking ocean view
Stayed 2 nights in Jan 2026

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities
The ocean view suite is beautiful. Breakfast is delicious. The suite was clean, but the flooring needs some real mopping. Friendly staff!
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Liked: Cleanliness
There was a massive renovation taking place that started at 8 am, the wifi went out, and they charged a resort fee and parking fee which weren't disclosed until checkout :( The view and pismo beach were nice though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
We had a great stay! Everything was clean, customer service was top notch and it was a quiet and peaceful atmosphere. We will definitely go back!
Stayed 1 night in Jan 2026

8/10 Good

Grisiliani

Stayed 1 night in Jan 2026

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

8/10 Good

Jesus

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness
Nice view
Stayed 1 night in Jan 2026

10/10 Excellent

Xee

Stayed 2 nights in Jan 2026

6/10 Okay

Sang

Traveled with group
Disliked: Staff & service
This hotel is currently under renovation with limited rooms open, a closed lobby, and construction noise starting at 8 a.m. sharp. While the property feels you rented the whole place, the service quality suffers significantly. The morning front desk showed a clear lack of care and hospitality. Hot breakfast items ran out early, and staff said, “We only prepared for 14 guests—food is gone.” A family with grandparents and a child was left with only packaged pastries, no hot food, and even the coffee ran out. When asked if anything could be done, the answer was simply no—said with a smile. As I was leaving, two staff members were laughing while a grandmother using a walker passed by. That moment said everything. Another night, two kids were swimming on a cold evening and there were no towels at the pool. We gave them ours. To be fair, the night staff was excellent—friendly, attentive, and delivered towels within minutes. The contrast with the morning staff was striking. This property will likely do well financially. The newly renovated rooms are attractive—beachy, well designed, with earth-tone furnishings and sleek wall-mounted TVs. But when hospitality and empathy are missing, none of that matters.
Stayed 2 nights in Jan 2026

10/10 Excellent

Highdone

Stayed 3 nights in Jan 2026

6/10 Okay

May

Traveled with partner
Liked: Cleanliness
It would be helpful to note that the hotel is undergoing a remodel/renovation. The outlet where the coffee maker and kettle were located was not working. The safe was not ‘working’ until I figured that the batteries inside the safe were loose. The batteries were held together with duct tape. Once I pushed the batteries tightly together, the safe worked but I didn’t want to chance it and the batteries becoming loose, then I would have to get hotel staff to open the safe. So I didn’t use it. There were ants in the coffee /sink area and the bathroom. The room itself was nice, and as expected with balcony and view of the Pacific. But overall, I was a bit disappointed.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

8/10 Good

Jon

Stayed 2 nights in Dec 2025

10/10 Excellent

yue

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peaceful views. Great firepit.
Stayed 2 nights in Dec 2025

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