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Holiday Inn Express & Suites Phoenix Midtown by IHG

2.5 star property
Hotel in Phoenix with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Holiday Inn Express & Suites Phoenix Midtown by IHG

Daily buffet breakfast (USD 6.99 per person)
City view
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free wired internet
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View in a map
212 West Osborn, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪6 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free wired internet

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free wired internet

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Room amenity

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Phoenix

Located in Encanto, Holiday Inn Express & Suites Phoenix Midtown by IHG is a leisurely stroll from sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This hotel has 136 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Phoenix Convention Center - 6 min drive - 2.8 miles
  • Chase Field - 6 min drive - 3.3 miles
  • PHX Arena - 6 min drive - 3.3 miles
  • Grand Canyon University - 8 min drive - 4.0 miles

Getting around

  • Osborn Rd - Central Ave Station - 5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪BoSa Donuts - ‬8 min walk
  • ‪Eriberto's Mexican Food - ‬9 min walk
  • ‪Kobalt Bar - ‬7 min walk
  • ‪Mi Patio - ‬8 min walk

About this property

Holiday Inn Express & Suites Phoenix Midtown by IHG

Hotel in Phoenix with a 24-hour fitness center and a 24-hour business center
At Holiday Inn Express & Suites Phoenix Midtown by IHG, guests enjoy an outdoor pool, a 24-hour gym, and a hot tub. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect free wired internet and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 6.99 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 6.99 per person
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Holiday Inn Hotel Phoenix Downtown-North
Holiday Inn Phoenix Downtown-North
Phoenix Downtown-North Holiday Inn
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn
Ramada Phoenix Hotel
Ramada Wyndham Phoenix Midtown Hotel
Ramada Wyndham Midtown Hotel
Ramada Wyndham Phoenix Midtown
Ramada Phoenix
Phoenix Midtown by IHG
Express Suites Phoenix Midtown
Ramada by Wyndham Phoenix Midtown
Holiday Inn Express and Suites Phoenix Midtown Hotel
Holiday Inn Express and Suites Phoenix Midtown Phoenix
Holiday Inn Express Suites Phoenix Midtown an IHG Hotel
Holiday Inn Express and Suites Phoenix Midtown Hotel Phoenix

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Phoenix Midtown by IHG?

Holiday Inn Express & Suites Phoenix Midtown by IHG offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do around Holiday Inn Express & Suites Phoenix Midtown by IHG?

This hotel is situated in Encanto, close to Chase Field, PHX Arena, and Biltmore Fashion Park. You'll also find The Van Buren and Arizona Biltmore Resort - Links Course within a short drive.

Is there parking available at Holiday Inn Express & Suites Phoenix Midtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Phoenix Midtown by IHG have a casino at the property?

No, Holiday Inn Express & Suites Phoenix Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Phoenix Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express & Suites Phoenix Midtown by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as an outdoor pool.

Does Holiday Inn Express & Suites Phoenix Midtown by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Express & Suites Phoenix Midtown by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Phoenix Midtown by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn Express & Suites Phoenix Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Phoenix Midtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Phoenix Midtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Phoenix Midtown by IHG?

The closest major airport to Holiday Inn Express & Suites Phoenix Midtown by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 8.1 mi away (17 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 17.5 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Phoenix Midtown by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Phoenix Midtown by IHG.

Holiday Inn Express & Suites Phoenix Midtown by IHG Reviews

Reviews

6.0
Rating 10 - Excellent. 170 out of 999 reviews
Rating 8 - Good. 214 out of 999 reviews
Rating 6 - Okay. 215 out of 999 reviews
Rating 4 - Poor. 197 out of 999 reviews
Rating 2 - Terrible. 203 out of 999 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they were closed and out of business. Why didn't Expedia know that. I will never use Expedia again
Stayed 1 night in Sep 2021

2/10 Terrible

Richard

Traveled with family
Hotel was CLOSED for repairs
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is cheap which is what we chose. But the entire building smells like everyone smoked in it. Even though our room was supposed to be non-smoking, it had strong smell of someone chain smoked inside. It got so bad we checked out one day early cuz we can’t stand the smell anymore.
Stayed 2 nights in Aug 2021

10/10 Excellent

Nidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Felt like we over paid for the rooms. We traveled with kids and the people that would come in and out of the hotel didn't make me feel comfortable tomallow them to.walk alone to the other room
Stayed 1 night in Jul 2021

2/10 Terrible

Dawn

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Dawn

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hoptitality Ever

The staff here is rude, the hotel is dirty. There were loud people, no one picks up the phone. The hotel is dirty a.d shady activity everywhere. It was so uncomfortable and i would warn others to book elsewhere
Stayed 1 night in Jul 2021

2/10 Terrible

Norma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from hell

This hotel was the hotel from hell, i wouldn’t stay at that hotel even if they gave me money. Keys didn’t work, air conditioner was not working. They moved us to another room and tv didn’t work. The only good thing was Natalia who helped us with everything. But the manager was not to be found not even the following day or by phone. They told she was a new manager, so why take this big responsibility if you can’t have rooms to standards.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This place was okay. Not good. Just okay. As soon as you enter In the lobby, you are hit with a strong cigarette odor. Although, they have signs posted all over the place that they are a No smoking facility. The room was not cleaned as it should have been. Bed boards had splattered spots all over them. The floor was disgusting. The carpet was thick of grime. You can feel it on your feet—no noise complaints. No breakfast. Between a 1-10. I rate it 4.5. I would not stay there again.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hot AZ 110° with No Working Air Conditioner ;(

My son & I arrived to Phoenix after a 16 hr drive excited to attend the Suns NBA PlayOff game. There were multiple events going on and we were thankful that we had our hotel booked in advance. Upon arrival the front desk advised us that the air conditioning in their facility had been out for a week and they were working on it but it wouldn't be fixed for multiple days. They used a back up generator to run the air units on fan to simply circulate the air. Phoenix was under heat advisory and we had to accept these conditions because there was not any other options and we had been in the car for so long that we needed showers before our event and a place to sleep before continuing our travels. We had to sleep on top of the sheets and we froze wet towels to put on our heads. It was the worst experience of our trip and the hotel said they didn't call to offer options or even inform of the ac issue. The lady simply said well it's not my fault and I can cancel no fee or charge the stay. As a single Mom on the road 16 hours from home with a child I had to accept the hot room for safety concerns. We had no where to go and had the hotel called us prior I could of looked for other options. They gave me no choice but to suffer thru the heat in AZ. This was unacceptable and a huge inconvenience to my family. I really needed comfortable rest to continue my travels and sleeping in a hotel with no AC in a city that has 110° weather was ridiculous. They did not offer box fans either. Sad Stay
Stayed 1 night in Jul 2021

2/10 Terrible

Andrew

Disliked: Property conditions & facilities
Their a/c was down in the middle of summer. The lady at the reception asked if that’s ok and I declined and she said I would get a refund booked via Expedia. I left and checked into a different hotel only for this hotel to tell Expedia that I was a no show. Very bizarre. Months later I’m going to Phoenix and I remember I didn’t give a review. If you experience this same situation, don’t take a refund, just report the hotel to be shut until they fix the a/c.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2021

2/10 Terrible

James

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was a great stay. Just the ac was out so was very uncomfortable. Was last minute so couldnt get a new room overall great stay friendly front desk.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

2/10 Terrible

Willis

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Air Conditioning

The place had no air conditioning. Didn’t find out till I was checking in. Had to find another place to stay at. I lost my reward I used for staying at 10 properties.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with family

Ac

I didn't get to stay your AC was broken. You guys could've call and gave me a Heads up.
Stayed 2 nights in Jul 2021

6/10 Okay

Miriam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wish the site was updated Room had no air conditioning ! On a 106 degree day you kinda want to know that and pool was not filled
Stayed 1 night in Jul 2021

2/10 Terrible

Keila

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The manager was nice, but the hotel was horrible. The first room we went to was okay, but the toilet messed up at the first use. We spoke to the manager and he helped us get a different room, but that one had no ac. We asked for help again, and the only option we had was to go back to the old room. Going back and fourth was also annoying.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

N/a

We didn’t actually stay because when we went to check in their air conditioning wasn’t working.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
No comment
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Okay so the service and front desk employees were great and friendly and property was okay. But the walk from where you have to park to the hotel is a joke and very far and the garage you have to park in is dark and had no cameras and also air conditioner didn't work and we had to ask to move rooms with all our belonging which was frustrating
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I dont know how those other reviews slipped in. This place is a last resort hotel. If you can stay anywhere else, you should. The patrons were sketch, the building is old, outdated, shabby. There was debris and trash littered in and around the property. The parking is an unsafe distance and an unsafe walk, i has to make a friend to walk with me, so i wasnt alone. The room was mediocre, best thing going was the fridge. Poor lighting, decor and the AC barely worked. Which is why i was there as mine went out earlier in the day. In all honesty, i get it, those with limited funds would choose this, but you dont have to. The cost isn't worth the experience. Never again
Stayed 1 night in Jun 2021

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