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Best Western Downtown Phoenix

2.5 star property
Hotel with an outdoor pool, near Chase Field

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool
Free daily buffet breakfast
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona State University - Downtown Phoenix
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(108 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

King Suite with Separate Bedroom

  • Sleeps 3

King Suite with Sofa Bed

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 5

Queen Suite with Two Queen Beds - Disability Access

  • Sleeps 5

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Cobra Arcade - ‬7 min walk
  • ‪Taco Boys - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Songbird Coffee & Tea House - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel with an outdoor pool, near Chase Field
Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Science Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Feb 8, 2026 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Downtown Phoenix good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include jetted bathtubs.

Are there hot tubs at Best Western Downtown Phoenix?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Does Best Western Downtown Phoenix have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (14 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (26-minute drive).

Are there rooms with balconies at Best Western Downtown Phoenix?

No, at Best Western Downtown Phoenix, there aren't any guestrooms that list a balcony.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1019 reviews
Rating 8 - Good. 259 out of 1019 reviews
Rating 6 - Okay. 97 out of 1019 reviews
Rating 4 - Poor. 37 out of 1019 reviews
Rating 2 - Terrible. 44 out of 1019 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Keith, Morinville

Stayed 4 nights in Oct 2025

8/10 Good

Shaina

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice staff, good breakfast
Stayed 6 nights in Oct 2025

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, near venues in the downtown area. Our room as clean and quiet and the beds were comfortable. Coffee in the lobby was great and hot breakfast was very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had great service and the breakfast was good - best biscuits and gravy (with sausage in gravy) that I have had but I guess since it said "buffet" breakfast I thought there would be hot eggs (versus cold boiled eggs) and maybe some bacon. The room was large, clean, and very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

CHIWOO

Business traveler
Disliked: Staff & service
They misassigned my room and attempted to charge me more. To make matters worse, they gave the same key to another person, who entered the room I was lying in bed. It was an incredibly unpleasant experience, and they offered no apologies. They just changed the room. Eventually, I had to move to the original room that was assigned to me. Despite my attempts to remain positive, they decided to charge me for checking out a day earlier. The tall black man was the one who handled this. Terrible experience. It seems like clean but I can smell weed in my room whole day
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, bedding very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 3 nights in Sep 2025

10/10 Excellent

Norbert

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracie

Liked: Cleanliness, amenities
The hotel staff were very engaging. Breakfast was great. Room clean. Would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Edlisa

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 2 nights in Oct 2025

10/10 Excellent

Coralynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were super clean. The location is very very convenient. It is a very safe area my husband at one point even walk to a mini market even though we had a rental car it was just a nice evening walk and it was very safe. We got checked in by Brittany was absolutely lovely and gave us great service the entire stay and then we had another gentleman named MJ and he did an amazing job every evening. It was just beautiful. The breakfast was great. The bed was comfortable. The room was clean. I cannot say enough about how wonderful this place was.
Stayed 2 nights in Oct 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfectly fine. Clean.
Stayed 3 nights in Oct 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was so friendly and helpful. The lady taking care of the breakfast was super nice too. The breakfast foods were amazing! So much food to choose from and all very fresh. We also enjoyed the pool in the evening, which was very well kept.
Stayed 1 night in Oct 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The downtown best Western in Phoenix was adequate for the stay I booked property was relatively clean. They had a breakfast. I stayed one night unfortunately I had to get up very early to attend an event so I got it before and left before I could have breakfast. The entrance to the hotel requires you to either have a key card or to be admitted by hotel staff I found this somewhat inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Friendly staff at check in and check out, would highly recommend! Felt safe entire stay.
Stayed 1 night in Oct 2025

10/10 Excellent

BRETT, SARATOGA SPRINGS

Stayed 1 night in Oct 2025

8/10 Good

Emma, Horizon City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to some great restaurants, bars. Very clean pool, room, and good breakfast. They do charge a $18/night for parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was clean and well stocked. Quality breakfast. Staff was friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Sep 2025

8/10 Good

Amy

Stayed 1 night in Sep 2025

8/10 Good

Tracey

Stayed 1 night in Sep 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Langston

Stayed 2 nights in Sep 2025

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