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Hosteria Pampallacta

3.0 star property

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2 indoor pools, outdoor pool
Restaurant
Cabana Familiar | Free WiFi, bed sheets
2 indoor pools, outdoor pool
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 65 Via Interoceanica, a 2.5km del Pueblo de Papallacta, Papallacta, Napo, 150753
  • Place, Papallacta Church
    ‪2 min walk‬
  • Place, Termas de Papallacta
    ‪5 min drive‬
  • Place, Papallacta Lake
    ‪6 min drive‬

Room options

View all photos for Rustica King

Rustica King | Free WiFi, bed sheets

Rustica King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Rustica Queen

Rustica Queen | Free WiFi, bed sheets

Rustica Queen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Rustica Doble

Rustica Doble | Free WiFi, bed sheets

Rustica Doble

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Rustica Contemporanea

Rustica Contemporanea | Free WiFi, bed sheets

Rustica Contemporanea

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Rústica Pequeña

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Mini Departamento

Mini Departamento | Free WiFi, bed sheets

Mini Departamento

  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Cabana Familiar

Cabana Familiar | Free WiFi, bed sheets

Cabana Familiar

  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Papallacta

Hosteria Pampallacta places you within 2 miles (3 km) of Termas de Papallacta and Cayambe Coca Ecological Reserve. This 21-room, 3-star hotel welcomes guests with 2 indoor pools, free breakfast, and an outdoor pool.

What's nearby

  • Papallacta Church - 2 min walk - 0.1 miles
  • Termas de Papallacta - 5 min drive - 2.1 miles
  • Papallacta Lake - 6 min drive - 3.1 miles
  • Loreto Lake - 18 min drive - 6.3 miles
  • San Rafael Falls - 45 min drive - 31.5 miles

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 55 min drive

Restaurants

  • ‪Paisaje De Los Andes - ‬3 min drive
  • ‪El Leñador - ‬3 min drive
  • ‪el descanso de nahomy - ‬3 min drive
  • ‪Restaurante Don Wilson - ‬10 min walk
  • ‪Sunfo Restaurante - ‬3 min drive

About this property

Hosteria Pampallacta

Guests staying at Hosteria Pampallacta enjoy access to 2 indoor pools, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 80 per vehicle roundtrip. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this hot springs hotel include laundry facilities, a garden, and a picnic area.
Guests can expect free WiFi and satellite TV. Free toiletries are also available.
2 indoor swimming pools are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Fishing
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area

Spa

  • Hot springs
  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:30 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank transfer and is due 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM
  • Check-out: 1:00 PM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hosteria Pampallacta Hotel Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel Papallacta

Frequently asked questions

Are free cancellation options available at Hosteria Pampallacta?

Hosteria Pampallacta provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Hosteria Pampallacta?

This hotel is located in Papallacta, close to Termas de Papallacta, Papallacta Lake, and Loreto Lake. Cayambe Coca Ecological Reserve is also within a driving distance of 1.8 mi.

Will I be able to park at Hosteria Pampallacta?

Yes, self parking is offered for free at the hotel.

Does Hosteria Pampallacta include a casino at the property?

No, Hosteria Pampallacta doesn't have a casino.

Is there an indoor pool at Hosteria Pampallacta?

Yes, this hotel has 2 indoor pools along with an outdoor pool. Guests have pool access between 8:00 AM and 8:30 PM.

Is Hosteria Pampallacta good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Does Hosteria Pampallacta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hosteria Pampallacta feature a restaurant that includes a breakfast menu?

Yes, Hosteria Pampallacta serves free breakfast (local cuisine) each morning from its restaurant.

Does Hosteria Pampallacta allow pets to stay for free?

No, pets aren't allowed at Hosteria Pampallacta.

Does Hosteria Pampallacta have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hosteria Pampallacta?

The closest major airport to Hosteria Pampallacta is Mariscal Sucre Intl. Airport (UIO), which is about 23.1 mi away.

Can I book a room with a balcony at Hosteria Pampallacta?

No, you won't find guestrooms with balconies at Hosteria Pampallacta.

Hosteria Pampallacta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 8 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The rooms are clean and comfortable. I am traveling for bird watching and the location is very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guillermo Andreé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to visit Papallacta
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff was very kind and helpful. It was lovely to have a fire built and bath run for you every night. The restaurant was very good and the surroundings are beautiful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Great surroundings. Good restaurant. Nice hot spring.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! The thermal pools were amazing and very beautiful and clean. The staff was very kind and helpful. Restaurant was delicious. All around great stay. I would recommend this to any friend or family member.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Luis

This is a very loud hostería. Rooms face a thermal pool, which in principle seems a great idea, until you go into your room and try to have some quite time or want to sleep. It is imposible to scape of the constant loud music. Very annoying.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fun fireplace
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service! The owner went above and beyond, even drawing a map for us for an outing.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great food, hot pools. Tranquil setting. Highly recommended. Thank you
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Gary and pam

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old, bad looking facilities, hot spring tub old and not very clean, the toilet didn´t flush right, the water in the sink didn't flow. the chimney was never lighted properly, the staff was never around.
Stayed 1 night in May 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service
There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Mathias

Liked: Property conditions & facilities
The welcoming was kind of chaotic. They just took us to the room and did not explain how the place works. We came back again to ask. There are 4 pools (1 cold and 3 warm pools). The cabins are located around one pool. Since there is music playing and people talking, the cabins are quite loud.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a beautiful location and has 6 hot spring pools on site that are very enjoyable. The room was very large, with comfortable beds. The room and hotel areas (like restaurant) were very cold! Even though there was a fireplace in the room it was small and didn’t provide heat throughout our time there. The guests have to wear heavy coats in the dining room. Bring a bathrobe to wear from the room to the pools… it’s very cold. They don’t have a concierge to provide information about local tours and if you don’t speak Spanish it is difficult to get around.
Stayed 1 night in May 2024
Verified

6/10 Okay

Veronica

Liked: Cleanliness
TV was not working. There was no towels so I had to ask for them. I never received hand towells.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Iris

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only one towl per person which you use for the baths and the shower and in the room is no hock where you can hang them to dry. Also no towl for the face, so better to bring own ones. The shower doesn't get really warm. The staff is only one person speaking English, the others try not to be seen by you. Nobody shows you the baths and everyone gives you a different closing time. Sad that they can't tell anything about the area and send you to a information station.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Armando

Liked: Staff & service, amenities
Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget
Stayed 3 nights in Aug 2023
Verified

8/10 Good

marie

Liked: Cleanliness, staff & service, amenities
Chambre propre, j'ai aporécié la cheminée allumée le soir, les 2 piscines.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Christoph

Liked: Cleanliness
Disliked: Staff & service
Es ist schön, warme Pools direkt am Hotel zu haben. Aber: Das gebuchte Zimmer hatte den Charakter einer Höhle. Wir haben ein Upgrade gekauft. Sehr unüberlegt designte Suite. Eiskalter Fußboden, keine Ablagemöglichkeit ( wir baten um Kleiderbügel für die Kleiderstange ... man beachte uns 2) -aber völlig überflüssiger Whirlpool. Und die Dusche wurde nicht warm. Wir hatten ausdrücklich (!) um Zimmerreinigung gebeten. Nichts war passiert bis zum Abend. Habe man vergessen ... dann nachgeholt. Frühstück ab 8:30h ist spät, finde ich. Am Abreisetag baten wir um Lunchboxes: Wir erhielten Wasser, süßen Tee, und 4 kleine Schokoriegel. Ist das eine ernsthafte Lunchbox?? Ich hatte eine formale Rechnung erbeten. Man schicke sie mir per Email. Üblich in Ecuador. Aber ich habe sie bis heute nicht erhalten. Keine Gäste-Orientierung. Schlechtes Preis-Leistungsverhältnis. Fazit, leider: Dieses Hotel besser meiden. Es gibt zahlreiche bessere Alternativen!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para una escapada . Muy tranquilo y cómodo
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Un lugar muy bonito pero necesita un poco de trabajo la estructura en el techo vi q hay murciélagos también cerca de la piscina termal del centro el piso está roto sin embargo la habitación espectacular la tina de agua termales estuvo a otro nivel muy bueno
Stayed 2 nights in Feb 2025

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