Lovely hotel, and as I asked for a quiet room, I was given a room in an adjacent cottage, which was perfectly quiet. This room was exceptional, but unfortunately did not have a fridge, which meant i was drinking room temperature water which I dislike.
Waiting staff were friendly and helpful, especially Eldhose. He was exceptional. Reception staff were more officious than friendly.
I’m disappointed to say that a few minor hitches with technology, did make me irritated. Ie, having to continually get my card pre authorised at reception to make charges to my room, a broken card reader kept declining my card, causing discomfort. Parking added twice to my checkout bill. While packing my car up, my room card locked me out as it did not appreciate I had a late checkout, which was just another small irritation in the rain and in a cottage away from reception. Calling days later after checkout to have a pre authorised £50 charge on my credit card removed.