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Hard Rock Hotel & Casino Ottawa

Property class: 4.5

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Photo gallery for Hard Rock Hotel & Casino Ottawa

65-inch Smart TV with digital channels, streaming services
In-room safe, laptop workspace, blackout drapes, free WiFi
8 restaurants, breakfast, lunch, dinner served; American cuisine
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪25 min drive‬
  • Place, Canadian Tire Centre
    ‪29 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Gloucester, Hard Rock Hotel & Casino Ottawa is a short stroll from Rideau Carleton Raceway and within a 10-minute drive of Ernst & Young Centre. This 4.5-star resort welcomes guests with 150 rooms and conveniences like a casino, a 24-hour gym, and free in-room WiFi.
View more Resorts in OttawaOpens in a new window

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.2 miles
  • Carleton University - 14 min drive - 10.9 miles
  • Byward Market Square - 24 min drive - 19.7 miles
  • Parliament Hill - 25 min drive - 19.9 miles
  • Canadian Tire Centre - 29 min drive - 25.8 miles

Getting around

  • Greenboro Station - 13 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Aroma Indian Cuisine - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive

About this property

Hard Rock Hotel & Casino Ottawa

Guests staying at Hard Rock Hotel & Casino Ottawa enjoy access to a casino, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury resort include a terrace, local meal delivery service, and a picnic area.
Guests can expect free WiFi and 65-inch Smart TVs with digital channels. Bathrooms offer hair dryers, slippers, bathrobes, and toothbrushes and toothpaste. Coffee makers, safes, and wardrobes or closets are also available.
Recreational amenities at the resort include a 24-hour fitness center.

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9.0 out of 10, Wonderful, 2,275 reviews
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The price is $131
Apr 26 - Apr 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 20.00 per stay
  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What can I see close to Hard Rock Hotel & Casino Ottawa?

This resort is situated in Gloucester, just steps from Rideau Carleton Raceway. Ernst & Young Centre is also within a driving distance of 4.9 mi.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on May 18, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Ottawa include a casino on the premises?

Yes, Hard Rock Hotel & Casino Ottawa has a casino that's 56511 square feet and includes 40 gaming tables, 1500 slot machines, and a VIP room.

Is there an indoor pool at Hard Rock Hotel & Casino Ottawa?

No, there is no indoor pool at this resort.

Does Hard Rock Hotel & Casino Ottawa have a restaurant that serves breakfast?

Yes, Hard Rock Hotel & Casino Ottawa has 8 restaurants, and serves breakfast for a surcharge.

Does Hard Rock Hotel & Casino Ottawa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel & Casino Ottawa for a fee of CAD 49.00 per pet, per night. The property also provides an off-leash area and food and water bowls.

Where is the closest airport to Hard Rock Hotel & Casino Ottawa?

The closest major airport to Hard Rock Hotel & Casino Ottawa is Ottawa International Airport (YOW), which is 5.8 mi away (11 minutes by car).

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 378 reviews
Rating 8 - Good. 63 out of 378 reviews
Rating 6 - Okay. 25 out of 378 reviews
Rating 4 - Poor. 6 out of 378 reviews
Rating 2 - Terrible. 12 out of 378 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino was lots of fun, meal was amazing and room clean and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Luisa

Traveled with group
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Gurkan

Stayed 1 night in Jan 2026

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Yes. The environment was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

tara

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, staff is always friendly! Looking forward to our next stay!!
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer, Nepean

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in was very poor. Kevin who checked us in never smiled and kept many people waiting an extended period of time without any explanation or apology. The room was very nice and the bed was comfortable. I would have appreciated a kettle and tea bag as coffee was the only option.
Stayed 1 night in Jan 2026

10/10 Excellent

denis

Stayed 1 night in Dec 2025

10/10 Excellent

Tina L

Stayed 1 night in Jan 2026

10/10 Excellent

REBECCA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were away on vacation 2 hours from home. It was fantastic!
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel and casino, would be nice if there was a separate parking area for the hotel guests that is closer to the entry or a separate entry area for checking in
Stayed 1 night in Dec 2025

10/10 Excellent

Effie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was impeccable. The staff was very polite, respectful and helpful. Overall we had an excellent time. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Darnell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room... stayed in suite.... big, clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Anderson da Costa

Liked: Cleanliness, staff & service, amenities
The hotel is modern and cozy, making it a truly welcoming place to stay in Ottawa.
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and staff decorated the room for my wife’s birthday.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily Sonya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino and hotel were very well kept. Rooms were modern and clean and the staff were great! Very helpful. I’m already planning my next visit.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

6/10 Okay

THERESA

Traveled with group
Liked: Cleanliness
Disliked: Amenities
I stayed at the Hard Rock Hotel in Ottawa coming in from Alberta and was disappointed by one of their policies. I was not able to bring a bottle of wine to enjoy to my room from outside the establishment which was not communicated beforehand. Instead, we had to purchase drinks at their venue for $10+ I was very disappointed and upset by this. This should be a clear indication when booking! Not sure I’d be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

MaryLynn

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 3 nights in Dec 2025

8/10 Good

Seb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was well run
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025