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DoubleTree by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Fitness facility
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Ottawa

Located in Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown is adjacent to University of Ottawa and within a 5-minute walk of other popular sights like Rideau Canal. This 4-star hotel has 283 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Rideau Centre - 1 min walk - 0.1 miles
  • University of Ottawa - 2 min walk - 0.1 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Rogers Centre Ottawa - 3 min walk - 0.2 miles
  • Byward Market Square - 5 min walk - 0.3 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Bridgehead - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

At DoubleTree by Hilton Ottawa Downtown, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, express check-in, and express check-out.
Guests can expect free WiFi and LCD TVs. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include espresso makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 2,591 reviews
$101 nightly
The price is $121
Apr 5 - Apr 6
Total with taxes and fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to April 27 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Ottawa Downtown?

DoubleTree by Hilton Ottawa Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on Apr 3, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Ottawa Downtown?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Byward Market Square. You'll also find Parliament Hill and Casino du Lac Leamy within a short drive.

Is there parking available at DoubleTree by Hilton Ottawa Downtown?

Yes, there is accessible parking available.

Does DoubleTree by Hilton Ottawa Downtown feature a casino on the premises?

No, DoubleTree by Hilton Ottawa Downtown doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from April 20 2026 until April 27 2026 (subject to change).

Is DoubleTree by Hilton Ottawa Downtown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Ottawa Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Ottawa Downtown have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Ottawa Downtown serves buffet breakfast for a surcharge each morning at The Albion Rooms.

Does DoubleTree by Hilton Ottawa Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Ottawa Downtown for a fee of CAD 75 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton Ottawa Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Ottawa Downtown?

The closest major airport to DoubleTree by Hilton Ottawa Downtown is Ottawa International Airport (YOW), which is 9.7 mi away (16 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Ottawa Downtown?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Ottawa Downtown.

Does DoubleTree by Hilton Ottawa Downtown host weddings?

There are wedding services available at DoubleTree by Hilton Ottawa Downtown if that's in your vacation plans.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1192 out of 2169 reviews
Rating 8 - Good. 576 out of 2169 reviews
Rating 6 - Okay. 212 out of 2169 reviews
Rating 4 - Poor. 96 out of 2169 reviews
Rating 2 - Terrible. 93 out of 2169 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Marquis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. renovated room.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained room
Stayed 1 night in Dec 2025

2/10 Terrible

allan, quebec

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
Stayed 1 night in Dec 2025

10/10 Excellent

Jayden

Stayed 6 nights in Dec 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and convenient to downtown. A shame the breakfast was luke warm even after I put my plate under a heat lamp to warm the plate before putting food on it. Stupid idea to have plates on cold window sill. No small lates near pastries. Pool water temp is not warm enough. Cookie was nice touch.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Breakfast hot items were not hot, e.g., pancakes, eggs. Desk chair in one room needed replaced. Selection of TV channels available did not meet expectations for a basic update on current Canadian news channels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

8/10 Good

Hazel

Staff wete helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the heart of the city. Very walkable.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Stayed 2 nights in Dec 2025

8/10 Good

Sabrina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room great service and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Annick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spatious, clean, bright room with cosy restaurant. Excellent downtown location.
Stayed 8 nights in Dec 2025

10/10 Excellent

Kirstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around downtown. Clean and friendly service. Would definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Treena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything about this experience has been great
Stayed 1 night in Dec 2025

10/10 Excellent

Claude

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff, room, bar, breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Stayed 3 nights in Dec 2025

10/10 Excellent

Lyle

Stayed 1 night in Dec 2025

4/10 Poor

Marianna

Room was small and not well laid out. There was little space to move around and it was quite uncomfortable. At check-in, no assistance was available to help with bags or car, even when I asked for some help as we arrived from a long perilous drive in a winter snowstorm and were in a rush to get to our evening event in Ottawa.
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Stayed 3 nights in Dec 2025

2/10 Terrible

Mirwais

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2025

10/10 Excellent

Darrell, Frankville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on edge of downtown, Byward Market. Staff were extremely efficient and friendly. Bed was comfortable, room was very clean and modern. All-in-all, great experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tracy-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

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