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Lion Quays Hotel & Spa

4.0 star property

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Indoor wedding
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

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Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Lake Vyrnwy
    ‪44 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(31 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.0 out of 10
Very good
(11 reviews)
  • River view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the neighborhood

Oswestry

Lion Quays Hotel & Spa places you next to Lion Quays Spa and within 2 miles (3 km) of Pontcysyllte Aquaduct. This 4-star hotel has 82 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.2 miles
  • Pontcysyllte Aquaduct - 15 min walk - 0.8 miles
  • Chester Racecourse - 30 min drive - 25.9 miles
  • Chester Zoo - 36 min drive - 32.7 miles
  • Lake Vyrnwy - 44 min drive - 34.2 miles

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪White Lion - ‬6 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Poachers - ‬2 min drive

About this property

Lion Quays Hotel & Spa

Guests staying at Lion Quays Hotel & Spa enjoy an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 34-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cafe Ash
  • The Waterside

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Is free cancellation available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on Apr 6, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Lion Quays Hotel & Spa?

This hotel is located in Oswestry, just steps from Lion Quays Spa. You'll also find Pontcysyllte Aquaduct and Gower Area of Outstanding Natural Beauty within a short drive.

Is parking available on site at Lion Quays Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Lion Quays Hotel & Spa?

Spa services at the hotel include sports massages, Swedish massages, detox wraps, and aromatherapy.

Does Lion Quays Hotel & Spa include a casino on the premises?

No, Lion Quays Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Lion Quays Hotel & Spa?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What do couples enjoy most about Lion Quays Hotel & Spa?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Lion Quays Hotel & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Lion Quays Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Lion Quays Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Lion Quays Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Lion Quays Hotel & Spa though service animals are welcome.

Are there connecting rooms at Lion Quays Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Lion Quays Hotel & Spa?

The closest major airport to Lion Quays Hotel & Spa is Chester (CEG-Hawarden), which is 23.4 mi away (37 minutes by car).

Are there rooms with balconies at Lion Quays Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Does Lion Quays Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lion Quays Hotel & Spa.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing break. Good spa facilities, and great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Stayed 1 night in Dec 2025

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, amenities
Clean room, lovely staff, spa was very busy but peak time, evening meal in Waterside restaurant was lovely and service excellent. Only reason I marked down on the stars was we couldn’t get 4g or WiFi and the water was off at the spa for 90 mins so couldn’t shower there. I had a treatment whilst I stayed excellent and would definitely book that again.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Lion Quays resort
Stayed 1 night in Dec 2025

6/10 Okay

Samantha

Disliked: Cleanliness, property conditions & facilities
Room was dated and poor condition in some areas. We arrived to check in early and told we would be informed if room was ready early, it wasn't and considering we arrived at 1 I was confused as to why our room didn't seem to be cleaned until just before we gained access. Pool was cold and not what I was expecting from a spa experience.
Stayed 1 night in Dec 2025

4/10 Poor

Alexandru

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked out throughout the night, too hot, bathroom fan did not stop and kept going being quite loud. Due to this left as we couldn't sleep so missed out on the spa and breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay and the staff were friendly
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and staff friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Åse

Stayed 1 night in Dec 2025

10/10 Excellent

Rhys

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the canal. Staff are great, courteous, & polite. Great selection for breakfast A very calm and tranquil setting
Stayed 1 night in Dec 2025

10/10 Excellent

Cally

Stayed 1 night in Dec 2025

8/10 Good

Catharine

Liked: Cleanliness, amenities
Staff were very nice. Leisure facilities were very good Restaurant....evening meal was delicious Breakfast was excellent Only criticism was that the shower in the room needs attention. The grout and tiles were black with ingrained mould. Though i think it was essentially clean, it just didnt look nice
Stayed 1 night in Dec 2025

6/10 Okay

Catharine

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A very good hotel , Mattresses could do with update Excellent service from ALL staff , very very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Nichola

Stayed 1 night in Dec 2025

8/10 Good

GEORGINA

Liked: Cleanliness, staff & service, amenities
Yes everything was great I have stayed before so know what to expect . Nice room small shower room this time .. nice views happy with our stay .. lovely breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

6/10 Okay

Tim

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is great, rooms are clean and comfortable, staff are friendly, shower is good & hot, bed is comfortable, food in the Waterside restaurant was beautiful. Internet/Wifi is garbage. It was useless! I was here for work so needed internet access and ended up having to go stand in the car park to even make a phone call. Loved the place but won't go back again. Owners need to invest in a higher bandwidth package.
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Clean, great staff
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Good room and restaurant. Wifi is very spotty and drops. Dont plan to have meetings and us the wifi.
Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern, and comfortable. The shower was excellent, and really appreciated the heated towel rack. We also had a pleasant experience at the bar, and the breakfast was very good—especially as they were able to accommodate my gluten-free requirements. The only downside was that the corridors felt a bit outdated, and noise carried quite easily. We could hear activity from both the hallway and the neighbouring room.
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly and the pool / gym area is fantastic.
Stayed 2 nights in Dec 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Staff was great. Breakfast was great and freash only doenside was long wait for the toaster.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Ataff really nice room was lovely but spa had issues with couple of not working broken sections
Stayed 1 night in Nov 2025