Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools and 7 hot tubs

Choose dates to view prices

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Lobby
Water park
Deluxe Villa, 1 Bedroom | Private kitchen | Microwave, coffee/tea maker, highchair, cookware/dishes/utensils

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Orange County Convention Center
    ‪19 min walk‬
  • The Orlando Eye at ICON Park
    ‪2 min drive‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

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Room options

Deluxe Villa, 1 Bedroom

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

Room (Resort Select)

  • 493 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

  • 1195 sq ft
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

  • 1689 sq ft
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Orlando

Westgate Lakes Resort & Spa Universal Studios Area places you within 3 miles (5 km) of popular attractions like The Orlando Eye at ICON Park and Aquatica. This 1990-room, 4-star hotel welcomes business and leisure travelers with 7 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Pointe Orlando - 15 min walk - 0.8 miles
  • Orange County Convention Center - 19 min walk - 1.0 mile
  • The Orlando Eye at ICON Park - 2 min drive - 1.1 miles
  • Aquatica - 2 min drive - 1.9 miles
  • SeaWorld® Orlando - 3 min drive - 1.7 miles

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Miller's I-Drive Ale House - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Bahama Breeze - ‬5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools and 7 hot tubs
Westgate Lakes Resort & Spa Universal Studios Area features a marina, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a water park, a lazy river, and a children's pool.
Guests can expect to find flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and coffee makers.
2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Is a free cancellation option available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Westgate Lakes Resort & Spa Universal Studios Area?

This hotel is located in Orlando, close to The Orlando Eye at ICON Park, Aquatica, and Universal’s Volcano Bay. You'll also find Universal Studios Florida and Universal’s Islands of Adventure within a short drive.

Is parking available on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Westgate Lakes Resort & Spa Universal Studios Area?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Westgate Lakes Resort & Spa Universal Studios Area include a casino at the property?

No, Westgate Lakes Resort & Spa Universal Studios Area doesn't have a casino.

Is there an indoor pool at Westgate Lakes Resort & Spa Universal Studios Area?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools and 7 hot tubs.

Is Westgate Lakes Resort & Spa Universal Studios Area good for couples?

This lakeside hotel offers plenty of amenities for couples including 7 outdoor pools, 2 poolside bars, and a restaurant.

Are there hot tubs at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, guests can enjoy 7 spa tubs at this hotel.

Does Westgate Lakes Resort & Spa Universal Studios Area have a restaurant with a breakfast menu?

Yes, Westgate Lakes Resort & Spa Universal Studios Area serves breakfast for a surcharge at Drafts Sports Bar & Grill.

Does Westgate Lakes Resort & Spa Universal Studios Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Westgate Lakes Resort & Spa Universal Studios Area for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Westgate Lakes Resort & Spa Universal Studios Area?

The closest major airport to Westgate Lakes Resort & Spa Universal Studios Area is Kissimmee, FL (ISM-Kissimmee Gateway), which is 12.5 mi away (18 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 14 mi away (21-minute drive).

Are there rooms with balconies at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, some guestrooms at Westgate Lakes Resort & Spa Universal Studios Area offer a furnished balcony.

Does Westgate Lakes Resort & Spa Universal Studios Area have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Westgate Lakes Resort & Spa Universal Studios Area.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2592 out of 5019 reviews
Rating 8 - Good. 1043 out of 5019 reviews
Rating 6 - Okay. 654 out of 5019 reviews
Rating 4 - Poor. 340 out of 5019 reviews
Rating 2 - Terrible. 390 out of 5019 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

nicholas

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
It felt high quality like a Disney resort
Stayed 2 nights in May 2025

10/10 Excellent

Alina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best deal for a family vacation. There are medium size pools by every building. Water park is on the property (Clean and not crowded). Lots of sidewalks (we traveled with the baby) convenient with the stroller. Arcade, several restaurants, coffee shop and convenience store. Plenty of parking at no charge. Friendly staff. Nicolas Deprimo, front desk manager, went above and beyond to help us resolve the issue with double booking. I really appreciate it! Definitely coming back.
Stayed 3 nights in May 2025

6/10 Okay

Alexis Marie Wulf

Traveled with family
Liked: Cleanliness, staff & service
Check-in took over 35 min. We were put at the very last building on the main floor by the elevator. It was noisy all night and when staff started their shift in the morning. You can hear everything going on outside of the window
Stayed 3 nights in May 2025

10/10 Excellent

yesenia dayanna

Stayed 4 nights in Apr 2025

6/10 Okay

Jose

Overcharging for many things.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bo

Stayed 3 nights in Apr 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer A Bridges

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be coming back
Stayed 3 nights in Mar 2025

10/10 Excellent

Erica L

Stayed 4 nights in Mar 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We usually stay at Marriott cypress but was last minute trip. Westgate seemed similar, but…. Pros: good location, staff friendly Cons : we were in building 60. It is the furthest from the lobby , the property is huge and after a long day at parks you don’t want to walk. Shuttles were iffy and you have to call and wait Shuttle drivers don’t speak even when you greet them or ask a question. This happened twice. Odd. 2) pools : the adult pool by our building was not as easy to walk to as the map showed. Many routes were blocked off. My two teenage girls felt unsafe there as it was deserted and not as well lit. We did finally find a pool that wasn’t overrun by kids but had to drive our car to it. 3) our room had issues. The sofa bed was awful. I asked for new mattress. They left it propped up on tv. So I did it myself. The room was outdated ! Linoleum floors, old leather furniture, a stove that looked like it came out of someone camp, no trash cans , no oven mitts ( made some out of towels ) ac malfunctioned, sheets damp. Washer dryer combo didn’t work well. 4) lack of food after 8/9 Forget about in room delivery. Deli out of meat No pizza guy even though it’s listed on brochure with extension. 5) safety: no parking after you get out of parks. Have to go to garage on other side. Get a shuttle back to room. Watched 4 cops corner a guy on property. Didn’t look like a tourist to me. 6) NOISY ! The walls are so thin. Expect to be woken up several times a night. Never again ….
Stayed 4 nights in Mar 2025

10/10 Excellent

Shakirror

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the entire experience! This was my husband and I's first time staying at a resort and this was our first anniversary celebrating our marriage so Not only was it a two and one the room was incredibly beautiful it was comfortable The View was nice it was quiet peaceful a lot of entertainment we got to do a lot of activities the staff was beyond amazing especially the young kid I believe his name is Tremaine but I don't know you get to connect with the staff they're easy to find a free spirited they care and what's a better place to go they had a lot of activities we got to play many golf we went swimming they do have a water park they also hosted a Saint Patty's party which was pretty awesome I would recommend this to all family and friends everything is convenient the food is a little pricey so honestly we did doordash a lot but other than that I'd say 10 Stars play
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minimal dining options and can hear noise from neighboring guests. Pools are clean and walking trails are beautiful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alydia

Stayed 4 nights in Mar 2025

8/10 Good

Reuel, Gatineau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just feel like furniture is outdated but other than that all was good experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Abhishek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get use most of the activities in the property but I did get to take services of the room services a few times during my stay. The staff was awesome and service provided was 5star.
Stayed 3 nights in Mar 2025

10/10 Excellent

CHRISTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

ilise

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely
Stayed 6 nights in Feb 2025

10/10 Excellent

Ahch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the washer/dryer in the unit.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shawnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how big the rooms were. We were close to the pool and hot tub. The pool was heated and the pool area was nice. The staff were friendly and helpful. Beds were comfortable, but the were difficult to get into because I am short and they were very high. I would stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Amazing staff. Lovely experience. Will be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities to all family
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Stayed 6 nights in Mar 2025

10/10 Excellent

Carmen Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property!!
Stayed 3 nights in Mar 2025

8/10 Good

Jack

Stayed 9 nights in Mar 2025