Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly hotel with 6 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Creator video
View from property
Meeting facility
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

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Room options

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.6 out of 10
Exceptional
(11 reviews)
  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Atrium view, Balcony

9.0 out of 10
Wonderful
(20 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Emerald Bay

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 2 Queen, Main Atrium view, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view

9.2 out of 10
Wonderful
(62 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(48 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kissimmee

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Disney Springs™. This 1718-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a water park.

What's nearby

  • Old Town - 2 min drive - 1.9 miles
  • Disney Springs™ - 3 min drive - 2.6 miles
  • Disney's Hollywood Studios® - 6 min drive - 3.7 miles
  • Epcot® - 7 min drive - 4.0 miles
  • Disney's Animal Kingdom® Theme Park - 7 min drive - 4.5 miles

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly hotel with 6 restaurants and 3 outdoor pools
Gaylord Palms Resort & Convention Center features a full-service spa, 3 outdoor pools, and a water park. Parking is available for USD 40 per night (USD 52 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and 2 hot tubs.
Guests can expect to find Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Refrigerators, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406,660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Is a free cancellation option available at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Aug 1, 2025 start from $239.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gaylord Palms Resort & Convention Center?

This hotel is located in Kissimmee, close to Old Town, Disney Springs™, and Disney's Hollywood Studios®. You'll also find Walt Disney World® Resort and ESPN Wide World of Sports Complex within a short drive.

Is there parking available at Gaylord Palms Resort & Convention Center?

Yes, valet parking is offered for USD 52 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Gaylord Palms Resort & Convention Center?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Gaylord Palms Resort & Convention Center feature a casino at the property?

No, Gaylord Palms Resort & Convention Center doesn't have a casino.

Is there an indoor pool at Gaylord Palms Resort & Convention Center?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

Is Gaylord Palms Resort & Convention Center a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Gaylord Palms Resort & Convention Center?

Yes, this hotel has 2 spa tubs.

Does Gaylord Palms Resort & Convention Center feature a restaurant that includes a breakfast menu?

Yes, Gaylord Palms Resort & Convention Center has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Gaylord Palms Resort & Convention Center allow pets to stay for free?

No, pets aren't allowed at Gaylord Palms Resort & Convention Center.

Are there connecting rooms at Gaylord Palms Resort & Convention Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Gaylord Palms Resort & Convention Center?

The closest major airport to Gaylord Palms Resort & Convention Center is Kissimmee, FL (ISM-Kissimmee Gateway), which is 8.1 mi away (21 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19.2 mi away (28-minute drive).

Are there rooms with balconies at Gaylord Palms Resort & Convention Center?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Does Gaylord Palms Resort & Convention Center have a wedding venue on site?

There are wedding services available at Gaylord Palms Resort & Convention Center if that's in your vacation plans.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 926 out of 1241 reviews
Rating 8 - Good. 152 out of 1241 reviews
Rating 6 - Okay. 69 out of 1241 reviews
Rating 4 - Poor. 47 out of 1241 reviews
Rating 2 - Terrible. 47 out of 1241 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable space, water park pool area excellent great choice for kids, in other hand parking fee to high.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel, Tampa

Stayed 1 night in May 2025

10/10 Excellent

Jena

Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Chris, Minerva and Ramon at the pool front desk!
Stayed 3 nights in Apr 2025

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was a convention, so the property was loud. However, despite there being 1700 rooms (I was told when I asked) and something like 700 guests, I did not realize that half the restaurants were not going to be open. So I ended up having to drive off site multiple times for food. Their quick service is not like Disney, where there just isn't a sitting area or water stations. You supposedly get two water bottles per day, however I didn't find that until I was sent an advertisement after the trip was finished. I paid nearly $40 a day to park, which I understand was supposed to include internet and the two water bottles. But again, this may or may not be true, as I called the desk and was told that internet was an additional $14 extra per day for hotel guests. So, not as much offered for what you get on a Disney deluxe property. I can say I went in blindly, not realizing this. The biggest turn off was when the eight year old I travelled with fell on the children's water/pool area's cement steps, and I took him to the emergency room for staples, it was not even that evening by the time corporate claims in Texas was calling. No one from the actual hotel property itself ever checked in, not that I would expect them to. But claims was in a terrible rush to review the footage and cover themselves, despite being a children's area whether a child missed a step or not, hitting cement feels the same no matter where it's hit. Just seems in poor taste to have legal jump so quickly on it
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very clean with good food and great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abian

Stayed 4 nights in Apr 2025

8/10 Good

Yazid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

SAIF ALI SAIF ATEEQ

Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Yusnier

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience. Definitely coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

Angelica

Stayed 4 nights in Dec 2024

6/10 Okay

nancy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was good except for the rooms, the bathroom was disgusting and they didn’t change the sheets for the beds before we arrived to the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beini, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the second time we chose this hotel. Excellent resort. Upon arrival we got our room quite fast, when we found out there were no bathtub the kids want , the staff on the phone switched another room for us right away. The hotel has a water park on site. We don’t need to get out of the report. We also explored the conference area. The facility has 2 pianos , old but still playable. For family with kids, the resort is the go to for our family during weekends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mario

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Dayrelis

Traveled with family
Liked: Staff & service
Stayed 3 nights in Apr 2025