Firstly, the resort this property is located on is amazing. Very nice location, lots of pools, nice sandy beach like area, splash pad for the kids and relatively close to Disney land. Just about everything you could ask for. The unit was clean and looked like the pictures. You will need to take laundry soap, dishwasher detergent and shampoo. They will provide one roll of toilet paper per bathroom. If you stay more than a few days, bring some supplies. Many VRBOs I have stayed in have simple spices, and at a minimum salt and pepper. There is nothing at all like that.
Now to the negatives. This place has been neglected by the owner. The fridge and stove are rusting through. Only two burners on the stove work. The frying pan handle is broken off. I could have lived with this and been fine, until the water heater broke the 2nd day in on an 8 day trip. I called the front desk but since this is a privately owned unit they couldn’t help me. Multiple calls to the owner support number got me nowhere. They never communicated with me at all. Someone came and looked at the water heater while we were out because I noticed the circuit breaker for the water heater got tape put on it saying not to turn it on. I asked for a new unit but the maintenance line said they couldn’t help me. We ended up heating water on the stove for the kids baths and washing dishes. The adults took cold showers.
I’ve tried to contact the owner to talk about a discount many times but they don’t respond. I tried VRBO and they agreed it was bad but the most they can do is send an email on my behalf to the owner that was ignored like the other times I reached out the them. I’m left with no choice but to file a dispute with the credit card company. If you stay here, good luck!