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Palm Garden Lodge

2.5 star property

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Photo gallery for Palm Garden Lodge

Property amenity
Family Apartment | Bed sheets
Lobby
Family Apartment | Private kitchenette
Property grounds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Lake shore, Nyayumba, Rubavu
  • Place, Nyamyumba Hot Springs
    ‪9 min drive‬
  • Place, Gisenyi Beach
    ‪15 min drive‬
  • Place, Rwanda Tourism University College
    ‪16 min drive‬
  • Airport, Goma (GOM)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Bed sheets

Standard Double Room, 1 Double Bed

  • Lake view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nyayumba

Located within a leisurely stroll of Kivu Lake, Palm Garden Lodge is within a 15-minute drive of Nyamyumba Hot Springs. This hotel has 8 rooms and welcomes guests with conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Nyamyumba Hot Springs - 9 min drive - 3.3 miles
  • Gisenyi Beach - 15 min drive - 7.2 miles
  • Rwanda Tourism University College - 16 min drive - 8.1 miles
  • Université Libre de Kigali - 17 min drive - 8.1 miles
  • Parc National des Virunga - 26 min drive - 14.6 miles

Restaurants

  • ‪Caritas Hotel - ‬21 min drive
  • ‪Migano Cafe - ‬17 min drive
  • ‪Paradise Malahide - ‬14 min drive
  • ‪The New Tam Tam - ‬18 min drive
  • ‪Calafia Cafe - ‬18 min drive

About this property

Palm Garden Lodge

Guests staying at Palm Garden Lodge enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a terrace, laundry facilities, and barbecue grills.
Bathrooms have free toiletries and slippers.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 10:00 AM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Frequently asked questions

What's there to do near Palm Garden Lodge?

This hotel is located in Nyayumba within a short 5-minute walk of Kivu Lake. Nyamyumba Hot Springs is also within a driving distance of 3.5 mi.

How much does it cost to stay at Palm Garden Lodge?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Palm Garden Lodge on Apr 9, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Palm Garden Lodge?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Palm Garden Lodge?

Palm Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Palm Garden Lodge feature a casino?

No, Palm Garden Lodge doesn't have a casino.

Will I find an indoor pool at Palm Garden Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Palm Garden Lodge?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Palm Garden Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palm Garden Lodge feature a restaurant that includes a breakfast menu?

Yes, Palm Garden Lodge serves free breakfast (local cuisine) each morning from its restaurant.

Does Palm Garden Lodge allow pets to stay for free?

No, pets aren't allowed at Palm Garden Lodge.

Are there connecting rooms at Palm Garden Lodge?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Palm Garden Lodge?

No, there aren't any guestrooms with balconies at Palm Garden Lodge.

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pathetic, horrid experience

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018

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