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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Property class: 4.5

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3 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, swim-up bar, poolside bar
Sundeck
Lobby sitting area
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪5 min drive‬
  • Place, Playa Bucerías
    ‪11 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪28 min drive‬

About the neighborhood

Nuevo Nayarit

Bay of Banderas is a short stroll from Hotel Riu Palace Pacifico - Adults Only - All Inclusive, and other popular attractions like Playa Bucerías are within a mile (2 km). This 445-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

  • Flamingos Golf Club - 4 min drive - 1.5 miles
  • Nuevo Vallarta Beach - 5 min drive - 1.7 miles
  • Playa Bucerías - 11 min drive - 2.7 miles
  • VidantaWorld - 20 min drive - 7.2 miles
  • Nayar Vidanta Golf - 22 min drive - 6.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪O International Buffet - ‬5 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Guests of Hotel Riu Palace Pacifico - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Dryers, balconies, and sitting areas are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • La Península
  • La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

Is a free cancellation option available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property is located in Nuevo Nayarit within a short 5-minute walk of Bay of Banderas. You'll also find Nuevo Vallarta Beach and Playa Bucerías within a short drive.

Will I be able to park at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, body wraps, and aromatherapy.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, beachside massages, and 9 restaurants at this property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Pacifico - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This adults-only property offers plenty of amenities for couples including a beach, 9 restaurants, and 3 outdoor pools.

Are there hot tubs at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Pacifico - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Pacifico - Adults Only - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.7 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Pacifico - Adults Only - All Inclusive comes with a balcony and some offer garden views.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotel Riu Palace Pacifico - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2902 out of 4038 reviews
Rating 8 - Good. 723 out of 4038 reviews
Rating 6 - Okay. 254 out of 4038 reviews
Rating 4 - Poor. 81 out of 4038 reviews
Rating 2 - Terrible. 78 out of 4038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the Elite package! Every staff is very friendly and helpful. Food is amazing! Housekeeping is wonderful!
Stayed 7 nights in Apr 2026

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing to say the least
Stayed 3 nights in Mar 2026

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was easy! Room was cleaned very well every day. The facilities are very clean. Food was decent, you won't go hungry. Drinks were weak in my opinion. The resort was pretty nice with a great view. I would come back again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Bahareh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quality service with nice staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 6 nights in Jan 2026

10/10 Excellent

Kendra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff beautiful resort. Food was delicious. The only thing about the resort I did not like was the taxi service. Extremely overpriced than a regular cab you can catch at the curb. The taxi service works directly for the resort. After figuring that out we just went outside to catch a cab.
Stayed 4 nights in Jan 2026

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, food was mediocre and staff was not the friendliest for an all-inclusive. But still had a good time.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kate

Beautifu
Stayed 10 nights in Jan 2026

10/10 Excellent

Norma, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Great food!
Stayed 5 nights in Nov 2025

6/10 Okay

Barry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. Staff was ok. Amenities?? Bathrooms few and far between.
Stayed 14 nights in Jan 2026

10/10 Excellent

Karla G

Stayed 5 nights in Jan 2026

4/10 Poor

Sabrina

Stayed 4 nights in Jan 2026

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Riu Palace Pacifico is a very well-run, clean, and attractive resort with consistently attentive and friendly staff. Service throughout the property is excellent. While tipping isn’t required, it is clearly appreciated, and having small Mexican bills on hand is helpful. You don’t need to tip everyone every day, but staff genuinely notice and appreciate it. The resort is fairly large, so guests with mobility concerns should be aware that there can be a fair amount of walking. The food is generally quite good for an all-inclusive, with some meals standing out as very good. Guests who enjoy dining off-property will also find good options in nearby Bucerías. Many people choose this resort for its comfort, safety, and ease, and English is spoken everywhere. Overall, it’s best thought of as a relaxed, well-organized “floating resort” — comfortable, predictable, and very easy to enjoy.
Stayed 10 nights in Jan 2026

10/10 Excellent

Brian Andrew, Nampa

Liked: Cleanliness, amenities, property conditions & facilities
The staff front top to bottom were friendly and helpful. The entire facility is clean and beautiful. The food was excellent and the variety was great.
Stayed 9 nights in Jan 2026

2/10 Terrible

Arash

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately, my experience at this resort was very disappointing. One ongoing issue was the condition of the shower towels — they were worn out and had visible stains, which is unacceptable and made the room feel unhygienic. The resort was also extremely crowded, which negatively impacted the overall experience. This stay was especially important to us because it was our anniversary. At check-in, I clearly mentioned this to the front desk, but no one asked for the date or made any effort to assist with any preparation or even simple room decoration. On the night of our anniversary (01/22/2026), we attempted to have dinner at the steakhouse. We had already coordinated with a host earlier and were told to come at 8:00 PM. However, when we arrived, a different host told us they were full and not accepting any new guests. I explained that it was our anniversary, but she showed no concern, immediately rejected us, and did not attempt to help us find another restaurant. What makes this worse is that the same host treated us the same way previously at the Krystal restaurant on 01/17/2025, right after we had checked in. Her behavior was unprofessional on both occasions. On our anniversary night, her reaction was so dismissive that it caused my wife to cry. This experience left a lasting negative impression. Because of the lack of care, professionalism, and basic hospitality, I will not recommend this resort — or any RIU resort — to friends or family.
Stayed 6 nights in Jan 2026

6/10 Okay

Cheri

Traveled with family
Liked: Amenities, property conditions & facilities
Room was left with Used water bottles and not well cleaned or stocked My Health insurance card was stolen and never found. With no one offering me any credits or any answers
Stayed 7 nights in Jan 2026

8/10 Good

Richard, Everett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful beachfront property with three pools, great food and top shelf drinks. The staff were all very attentive to whatever we needed and they had planned entertainment every evening. Unfortunately the Riu parties are only on Fridays (at the adjacent Riu Jalisco hotel) so we missed out on that one. Knocked off one star because the resort credit advertised on Expedia is very misleading. It's not a $500 discount off a massage or whatever, instead it's a set of coupons that are really quite useless (like the $300 discount in case you decide to have a spontaneous wedding during your stay!). Also worth nothing that this property tends to lean to an older crowd. If you're in your 20s and 30s you might want to find somewhere a little more lively.
Stayed 5 nights in Jan 2026

10/10 Excellent

christina

Stayed 4 nights in Jan 2026

8/10 Good

Dean

Stayed 6 nights in Jan 2026

8/10 Good

Julie

Stayed 5 nights in Jan 2026

10/10 Excellent

Kenneth

Stayed 7 nights in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great , food is good, recommend the steak house (get there early if not there is a cut off) depends if you go on high or low season. Low season no problem with that. All you can eat , drink (premium alcohol )
Stayed 5 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic, Elizebeth was our favourite at the sports bar
Stayed 7 nights in Jan 2026

10/10 Excellent

Ana, calexico

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beyond my expectative. Service great, rooms spacious.
Stayed 3 nights in Oct 2025

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